Kitchener Hotels

the hot breakfast buffet was good. The bathroom was a good size.....a fridge & microwave in the room was a bonus as well as free internet access from your room. The pool looked nice and the hotel is conveniently located. They have smoking floors, the beds were very uncomfortable (they have the sleep number beds) by the time you locate the right number, the night is almost over, they put us in a smoking room with a dirty ashtray even though we clearly booked non smoking rooms....they had to relocate our room, the staff did not handle this properly and tried to blame the error on Booking.com even though I have a printout of the confirmation stating non smoking....finally after arguing this point, they reluctantly tried to rectify it by offering us breakfast coupons for the inconvenience.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Terrible place. Filthy! Horrible!!! Rude staff. I could not stay there because of the filth

It is in a good location for what we went to Kitchner for, hockey. It is located right between the 3 arenas. Also the room SIZE was nice. But it stops there. Where do I start. It looks like a prison, not well kept. There is torn wallpaper, holes in the wall, dust, the pool heater was not working and closed by the health department, it smelled, and there was a drug overdose the night we were there.

Location very dirty public areas, given inferior old room because booked online, offered cash upgrade to a 'nice room' on checkin, headboard fell completely off wall first time we sat on the bed and to top it all off we were bitten by bedbugs

Awful dirty place. Shame on Howard Johnson for keeping this hotel under their banner. Dirty stained stinky carpeting throughout. Awful room where ice machine located. No air conditioning working in our red on. Shame on Howard Johnson See above

It had two swimming pools, although the outdoor one was very cold. 1st floor rm. was VERY FAR from the front entrance. Long walk. Dark hallways, low ceilings, facing noisy highway, broken hot tub, dilapitated sauna. Sour coffee. ENTIRE HOTEL HAS NO QUEEN BEDS, just dbls & kings. Too tight for a family. Unpleasant.

It was quiet and that is just what i needed My room smelt of smoke even though it was a none smokers room. Also the debit machine was not working so i paid to have my food delivered but i still needed to leave my room to pay...i would have just ate at the restraunt if i had known that...

We had a trip with friends and found location of this hotel suits our needs well. Beds are really comfortable, front desk staff are really friendly. Choice for breakfast buffet is limited but kids can eat free, so no complains. There's no elevator access to the 'wing' part of this hotel, the wing part looks more like motel style from outside. Inside the room, toilet looks dirty.

Free Parking Placing me in very undesirable portion of the hotel, twice. The smell in the rooms.

good location. Not in Waterloo in Kitchener. Staff was very nice, good breakfast. TV didn't work. Not sure if they knew this when I checked in but knew when I checked out. Said they were looking into it. Room was a bit dirty. A few hairs in the sink and some crumbs on the floor in between the bed and nightstand.