Pros: The Nissan Pathfinder given to me as an upgrade was very nice! Handled well, very comfortable.
Cons: Wish Sirius was a standard/included for free feature.
Jan 25 2016
Corvallis budget rental with terrible staff
Pros: I liked nothing about the Corvallis Oregon budget rental.
Cons: The representative there, Nick, was passive aggressive and didn't acknowledge my presence. He was reluctant to help me and the old man that was waiting for Nick to finish what he was doing. In fact the old man had to approach Nick when he was clearly just stalling in order for him to be served.
I've never experienced such passive aggressive behavior, and I've lived in the Pacific northwest for eight years. The lobby was bare and uninviting. It was plain ugly. I would easily pay the little bit extra to go to enterprise Down the road if I were to do it again. I hated my experience with them. I was so happy to check into Boise where the man was friendly and actually wanted to help.
Pros: Everything was GREAT! Friendly, clear customer service, unlimited mileage upgrade was great value, vehicle in great condition.
Cons: Pick-up was a short bed with extended cab for extra seating. The whole reason I rented a pick-up was for moving a few furniture items. The bed doesn't even fit a twin mattress without doing this weird fold thing to get it in. This wasn't clear on the photo or description, and was a bit disappointing. Overall, I was satisfied, but will need to keep this in mind in the future. I DEFINITELY prefer this over a U-haul situation, but bed size is kind of important. I don't need a pick-up for seating -- I need it for the cargo capacity.
In Corvallis, OR way better than their neighbors o
Pros: They honored the rate, the car was ready on time and they were kind and friendly. Before Hertz, I made the same reservation with Enterprise; when I arrived they "apologized" saying that they didn't have the kind of vehicle that I reserved and they tried really hard to upgrade my rental and make me pay more than twice. Such a waste of time. From now on, Hertz will be my first option.