Cons: Hard to get to/from the pick up point as it was quite remote and not on the tram line.
Also an automatic, but I guess there's not much choice on that.
Would have been good to know how much the young driver fee was before as well.
Jul 7 2016
Cons: I will never use hertz ever again
Aug 17 2016
Please Call Me!
Cons: I returned the car after 2 weeks, but was charged 1 full month on the multi-month program. They rented the car i returned to the lady directly behind me in line. Illegally doubling their profits. I've called 4 times and have been told "Call this dept. Call this store. No call this Dept." I feel cheated and Hertz couldn't care less!
Pros: Van was new. Serice was very good. return was quick.
Aug 24 2016
Great experience overall
Pros: Daily rate was significantly lower than picking up at the airport. Staff was friendly. Got a free upgrade in vehicle type, which was unexpected and fun (we got a FIAT!) Car was clean.
Cons: Ended up not liking the car (not Enterprise's fault). It shifted horribly which made getting a freeways kind of scary. The vehicle only had half a tank in in when we picked it up, not a huge deal, because it meant we had less to put into it upon return. No shuttle service to and from airport was offered, I even asked about it and the answer was "no" but when picking up I saw a shuttle? Just meant when it was time to drop off we had to schedule in extra time to get to the airport on time while we picked up an uber. Lastly, on return day, we were there to drop off at 7:15, they don't open until 7:30 am. There were a handful of employees coming in and out, only one person greeted us. I get that, they weren't open yet. But we needed to get going, so we dropped the keys in the key drop box, and grabbed our uber to the airport. Then that evening (after literally the whole day) I received a call from them to let me know my total charges, and they tried to charge me for an extra day. I clarified with them very easily that I dropped the car off prior to them even opening, and most definitely did not keep it an extra day, and they fixed the issue immediately and I did not incur a charge. But a tad bit concerning nonetheless.