Melrose Park car rentals
Compare hundreds of rental car sites at once for car rental deals in Melrose Park
Melrose Park, IL
Aug 18 — Aug 25
Same drop-off
Melrose Park, IL
Thu 8/18
Noon
Thu 8/25
Noon
Melrose Park car rental information
| Pick-up location | Melrose Park |
|---|---|
| Rental locations | 1 |
Cheap car rentals in Melrose Park
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pickup truck |
Melrose Park car rental reviews and directory
Routes Car & Truck Rentals
4.7
Okay
217 reviewsBest rated
Cleanliness
5.6
Comfort
5.2
Pick-up/Drop-off
4.6
Value for money
5.1
One location in Melrose Park
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Reviews
2.0 Mediocre
May 2021
Cons:
They never rented the car to me. They asked for round trip flights receipts. They told me they have this policy since I couldn’t comply they didn’t rent me the car. I expect a full refund since it wasn’t my fault2.0 Mediocre
May 2021
Pros:
Staff is not friendly. I was told an issue with my reservation is 'not their problem'.Cons:
Being treated like a customer and not an inconvenience.6.0 Good
Apr 2021
Cons:
The Checkin experience. Never mentioned that insurance card was needed and deposit needed. Car was parked so tight that it took 6 back and forths to get out of spot. Wait to return to airport was 40+ minutes2.0 Mediocre
Mar 2021
Pros:
First it took 1.5 hours to get from the airport to the rental facility, which is off site from he the other car rental companies. My wife complained to the agent about the their poor shuttle service and she was not very apologetic . I was told I needed an insurance ID, which I did not have with me. No other rental companies require one, in fact the Route website only says one is needed for under 25 years old renters. I had my insurance company email an ID to me which took 5 minutes. The agent got into an argument with my wife and told me she was not renting me a car even though I had all the necessary documents and cards. We end up getting a ride back to the other car rental to get a car there and finally got on the road 5 hours after arriving at the airport. I wrote claim to get my prepaid rental money back I am waiting for the that to happen. Lessons learned, do not rent from Route ever, do not prepay for a rental, do not get a rental from an off site company in Chicago.Cons:
Rent from the all know companies, the save on the rental price is not worth all the hassles4.0 Okay
Mar 2021
Cons:
Every traveler had trouble finding this place. Once I finally found the place, I waited 35 min for the shuttle and another 30 in line at routes.10.0 Excellent
Mar 2021
Pros:
Staff was helpful, friendly. Easy return.Cons:
Waiting for shuttle from the rental building is not ideal. The deal I got on the car made it okay.Hertz
5.3
Okay
10 reviewsCleanliness
5.9
Comfort
6.6
Pick-up/Drop-off
4.6
Value for money
5.3
2 locations in Melrose Park
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Reviews
6.4 Good
May 2019
Pros:
rental car was beautiful economic and returning process was easyCons:
waiting time to pick up was delayed perhaps more organization8.4 Excellent
Aug 2018
Pros:
The individuals at the location were very helpful and thorough throughout the pickup and dropoffs, with clear details about the rental. They were even nice enough to let me leave again to fill up the cars tank after I had forgotten to do so prior to dropoff. Nice individuals!Cons:
It would have been nice to know how much the additional insurance would be instead of being hit with the price on the spot, adding to the overall total.2.0 Mediocre
Jan 2017
Cons:
I showed up to the airport Hertz desk at O'Hare airport only to be told that, not only is the Stone Park Hertz facility many miles from the airport but should I hire a driver to deliver me there, it would be closed for the night by the time I arrived.10.0 Excellent
Nov 2016
Pros:
Entire process was fast & straight forward. Car was clean & had a full tank. Staff was friendly.10.0 Excellent
Jun 2022
2.0 Mediocre
Feb 2022
3.9 Mediocre
Aug 2021
6.4 Good
May 2019
Pros:
rental car was beautiful economic and returning process was easyCons:
waiting time to pick up was delayed perhaps more organization8.4 Excellent
Aug 2018
Pros:
The individuals at the location were very helpful and thorough throughout the pickup and dropoffs, with clear details about the rental. They were even nice enough to let me leave again to fill up the cars tank after I had forgotten to do so prior to dropoff. Nice individuals!Cons:
It would have been nice to know how much the additional insurance would be instead of being hit with the price on the spot, adding to the overall total.2.0 Mediocre
Jan 2017
Cons:
I showed up to the airport Hertz desk at O'Hare airport only to be told that, not only is the Stone Park Hertz facility many miles from the airport but should I hire a driver to deliver me there, it would be closed for the night by the time I arrived.Enterprise
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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3 locations in Melrose Park
Filters
Show reviews that mention
Reviews
2.4 Mediocre
Jun 2019
Cons:
They didn’t have the size car I ordered. They had to give me a smaller one, which made for an uncomfortable weekend. Also, it smelled like fast food and there was hair everywhere.4.0 Okay
Jul 2017
Pros:
NothingCons:
On the pickup date they had me waiting for the car and wen they finally had it the told me it needed an oil change and if I wanted the car right away I would have to take the car myself to do the oil change, otherwise I had to wait longer. The car was not even vacuumed or washed wen i got it. Also wen i got to my destination I noticed that the plate sticker was expired. When I told them about it they told me I could have driven it like that and if I have gotten a ticket they would have paid for it.2.0 Mediocre
May 2017
Pros:
People friendly enoughCons:
Line of people waiting. Then they asked for a major credit card for my second driver which she does not have and has not had this request before when signing up as a second driver. Didn't have time to deal with it. Took my own car. Also - We learned that there is no night drop-off. Will not be using this location again.2.0 Mediocre
Jan 2017
Pros:
Our plane was delayed from Washington DC Reagan National. Upon arrival to Chicago's O'Hare, the rental car company had closed at 6:00pm CST. We called the 800 number to seek assistance. They would not transfer our rental to another Enterprise company near by. We were traveling to reach our critically ill daughter in Indiana. Four hours later after literally begging for help, we gave up and rented a car at three times the expense from Thrifty. Their customer service was excellent even though the cost was high. Enterprise corporate was heartless and cold at a time when we needed help so desperately. I don't care if it was offered for free. I will NEVER rent a car with Enterprise again.10.0 Excellent
Dec 2016
Pros:
The location is not a typical Airport location (I had to Uber to get there), but I arrived close to closing time and it was very very busy approaching a holiday (Christmas) weekend. The entire team from the Manager Ryan to the service team (who checked my tires) to all of the counter agents were outstanding. It was a BUSY time (after a long shift) with customers renting and returning vehicles, and EVERYONE was friendly, polite, respectful... I too had had a long day and I was very appreciative of the reception and service I received. Thank you2.0 Mediocre
Dec 2016
Cons:
Kayak booked the car at the wrong location..it was supposed to be at Ohare Airport Location and was not. I was not aware of it until I was flying to Chicago when the pickup location said they were closing. Nobobdy would help rebook it for same price at airport location. After much frustration I had to abadon Enterprise and book with Hertz.Bandago
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Melrose Park
Budget
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Melrose Park
NextCar
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Melrose Park
238 travelers who rented a car in Melrose Park gave the car agency they used an average rating of 4.7
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Top tips for renting a car in Melrose Park
- 25% of our users found rental cars in Melrose Park for $59 or less
- Economy rental cars in Melrose Park are around 66% cheaper than other car types, on average