Cons: Uncomfortable seats. Both the driver and passenger side windows howled horribly when driving on the hwy or interstate
Jun 30 2016
Great car/poor customer service
Pros: The car was new, and had great gas mileage for driving to California and back. Droping off the car was super easy, and no hassle.
Cons: The pick up was very unprofessional. So unprofessional that I went to a competitors rental car lot to see if I could get a car from them. Unfortunately they did not have anything at that time. So I went back...the cleark was rude, insulting and completely unprofessional. I have a great amount of patients and I usually give people the benifit of the doubt. This experience broke my patients, and their chances of repeat business. I'll pay more for better service.
Cons: I reserved a pick up, i needed it. At alamo desk, i was jnformed they dud not have any, she offered a minivan instead. Finally i got a small SUV , a compass. The she reduced the price to a mid size SUV eventhough she was giving me a Small SUV