Reviews for Hertz in Midland
- All reviews 100%
Feb 6 2017
Pros: They were flexible, courteous, helpful
Cons: The first vehicle given smelled of cigarette smoke but they were willing to immediately trade It out so all was good
Nov 3 2016
Pros: no mileage limit allowed to return car to different city incurring only modest fee
Sep 29 2016
Horrible experience call me at 281 221 9721
Pros: Nothing, it was horrible
Cons: Wait time >30 min, dirty car, pick up was not at the airport, car was mechanically ill suited for safe rental
Jun 30 2016
Great car/poor customer service
Pros: The car was new, and had great gas mileage for driving to California and back. Droping off the car was super easy, and no hassle.
Cons: The pick up was very unprofessional. So unprofessional that I went to a competitors rental car lot to see if I could get a car from them. Unfortunately they did not have anything at that time. So I went back...the cleark was rude, insulting and completely unprofessional. I have a great amount of patients and I usually give people the benifit of the doubt. This experience broke my patients, and their chances of repeat business. I'll pay more for better service.