Pros: The manager Dan was friendly and even gave us a free upgrade.
Jan 31 2017
Pros: we cancelled it.
Jan 31 2017
Pros: The car was nice.
Cons: No answer when trying to contact drop off in Hudsonville, MI. On hold 3 times for 20 minutes. This location was 20 miles away and in a different County. The reason for the attempted contact was, could they provide transportation back home at that distance. I then called my local branch where I rent from from. They could not help.
Not pleased. Will not use Kayak, as they just want the money, and not easily contacted for help, then they have no answers.
Also why is there a one way drop fee of $75.00????????
Jun 28 2017
Pros: The whole process was very easy and painless. Pick up and drop were a breeze and the staff at Enterprise were very friendly and helpful. Would definitely rent there again.
Cons: It would of been great but i didn't even get to rent it as the place didn't take CASH!!!! The start to a HORRIBLE weekend
Jan 9 2017
rental was ok
Pros: People at the rental office
Convience of location
Cons: Someone had smoked in car before me, left cigeratte butt in car and car and my clothes smell like cigeratte
Oct 18 2017
Great car rental service!!
Pros: I I was greeted at the front door with a smile. The rental was very easy and I didn't have to bring in any utility bills. Adding an extra day to the weekend rental was so easy and convenient it was really a blessing to me