Springfield MO Enterprise is not located at the ai
Pros: Service was excellent and accomodating
Cons: We did not understand the car would not be at the airport. I had to pay $30 to get to the Campbell Street location. A late plane nearly caused a failure to get there before that Enterprise location closed.
The car was comfortable and clean but it did have a lingering smoke smell.
Nov 29 2016
Cons: No cruise controll I was charged $328.24 for this $130 car rental if I don't get a refund I will never use Kayak again
Enterprise is a rip off
Oct 23 2016
Complete Customer Satisfaction
Pros: They worked hard at fulfilling my request to get a Chevy Tahoe as my rental preference & that's exactly what I got! Great job guys!!
Cons: The price was a bit too much, I should have gotten more of a discount considering how many days I rented & how many times I've previously rented from Enterprise before, which is quite a lot!!
Jan 17 2017
Pros: Pick up went smoothly, car was comfortable.
Cons: Lady at drop off in West Plains was a little rough
Sep 13 2016
Great efficient experience!
Pros: Allen was very friendly and efficient. The car was nice and rode and drove well. The whole process went smoothly and it was a great value. Their location is very convenient to our office. We will use them again when we need to rent a car.
Cons: The only complaint is that the inside of the front and back windows needed to be cleaned. There was an oily film on them that made it hard to see and we had to clean them ourselves. That is something they need to check and address for safety if not convenience of their customers in the future.
Cons: The car originally rented was for off sight but when getting to the airport they were closed and to switch to a different agency.
Oct 10 2016
Cons: When I landed I went to Avis counter and found out that my reservation was at a different location in the city and that they were closed at that time (on Sunday) They offered me a car there but it was three times the price that I reserved it. They took me to Payless and I got a car there. It was still higher priced than I agreed to. Not real happy with the response as they should have honored my original price through Kayak.
Dec 18 2016
Pros: Service was great.
So was the mini van
Cons: Hours of operation.
Pickup after 8 am.
Drop-off before 6:30 pm.