Pick-up location | Willemstad |
---|---|
Car types | Compact, Economy, Full-size SUV, Intermediate, Intermediate SUV, Mini, Pickup truck, Standard SUV |
Rental locations | 75 |
Airport locations | 25 |
Popular agencies | Budget, Sixt, Alamo, Ace, Prins Rent A Car |
Economy | $30/day |
Compact | $37/day |
Intermediate | $50/day |
Full-size SUV | $74/day |
Mini | $30/day |
Pickup truck | $70/day |
Intermediate SUV | $53/day |
Standard SUV | $63/day |
6.5
Good
82 reviewsCleanliness
6.5
Comfort
6.2
Pick-up/Drop-off
7.1
Value for money
6.5
7 locations in Willemstad
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Reviews
8.0 Excellent
Mar 2021
Pros:
the staff member at the counter was very friendly and efficientCons:
The car was on the older side, without Android Auto or Apple Car capabilities, and we discovered that one break light was out10.0 Excellent
Feb 2021
Pros:
Friendly staff, quick service, good value for money6.0 Good
Feb 2021
Pros:
Good initial priceCons:
We decided to hire the car for a few more night. As we agreed with Budget by email they would give the same rate for these few more days. At the counter the doubled the price!!! Costs a lot of money.7.6 Good
Jan 2020
Pros:
easy drop offCons:
the price should have been what it was quoted on line3.6 Mediocre
Dec 2019
Pros:
It wasnt a good experience, the would take 1000$ deposite for the car. I didnt became the car i bookt And finaly i paid 760$ instad 360$ thats a joke. Never book budget again2.0 Mediocre
Nov 2019
Cons:
The women at the counter were rude, the vehicle which was supposed to be a full size was a small SUV, ended up not taken the car and going to Avis8.0
Excellent
6 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
6.0
5 locations in Willemstad
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Reviews
2.0 Mediocre
Apr 2017
Pros:
NothingCons:
Booked a reservation for car and upon areival was notified that they wanted to charge a 1000 deposit. My rental agreement reservation said a drivers license and payment of final amount required at rental counter nothing about a 1000 deposit. They said up and down its on the website while I showed them my rental agreement that mentioned nothing of deposit required for renting a car. I made the reservation under the same pretense when you rent a car that you can pay cash or card the amount required to pay for rental. I have never had to pay a deposit to successfully rent a car from anywhere before. Very displeased with the entire process and needless to say did not use the rental I had reserved and will rethink my process of renting a car in the future.10.0 Excellent
Oct 2016
Pros:
Friendly staff, clean car. No issues.2.0 Mediocre
Apr 2017
Pros:
NothingCons:
Booked a reservation for car and upon areival was notified that they wanted to charge a 1000 deposit. My rental agreement reservation said a drivers license and payment of final amount required at rental counter nothing about a 1000 deposit. They said up and down its on the website while I showed them my rental agreement that mentioned nothing of deposit required for renting a car. I made the reservation under the same pretense when you rent a car that you can pay cash or card the amount required to pay for rental. I have never had to pay a deposit to successfully rent a car from anywhere before. Very displeased with the entire process and needless to say did not use the rental I had reserved and will rethink my process of renting a car in the future.10.0 Excellent
Oct 2016
Pros:
Friendly staff, clean car. No issues.7.9
Good
5 reviewsCleanliness
8.7
Comfort
8.7
Pick-up/Drop-off
7.9
Value for money
7.9
2 locations in Willemstad
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10.0 Excellent
Apr 2022
2.0 Mediocre
Mar 2022
10.0 Excellent
Jan 2022
10.0 Excellent
Dec 2022
7.9 Good
Aug 2021
3.9
Mediocre
7 reviewsCleanliness
6.6
Comfort
5.9
Pick-up/Drop-off
2.6
Value for money
5.9
2 locations in Willemstad
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Reviews
2.0 Mediocre
Apr 2019
Pros:
Staff was very friendly, but definitely didn’t understand the fuel policy which seemed completely different from its competitors and makes you essentially pay twice for the gas.Cons:
Use a different rental car company2.0 Mediocre
Nov 2021
3.9 Mediocre
Jul 2021
2.0 Mediocre
Apr 2019
Pros:
Staff was very friendly, but definitely didn’t understand the fuel policy which seemed completely different from its competitors and makes you essentially pay twice for the gas.Cons:
Use a different rental car company2.0
Mediocre
3 reviewsCleanliness
8.0
Comfort
6.0
Pick-up/Drop-off
4.0
Value for money
2.0
4 locations in Willemstad
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2.0 Mediocre
Dec 2019
Cons:
When we got there, they immediately told us there were no card available and that we could just try calling the next day to see if they hsd any. We end up cancelling the reservation .8.0 Excellent
Nov 2018
Pros:
I love the sales rep that took care of us, she explained everything so easily and had ready answers to our questionsCons:
The website did not include price of deposit2.0 Mediocre
Jan 2022
2.0 Mediocre
Dec 2019
Cons:
When we got there, they immediately told us there were no card available and that we could just try calling the next day to see if they hsd any. We end up cancelling the reservation .8.0 Excellent
Nov 2018
Pros:
I love the sales rep that took care of us, she explained everything so easily and had ready answers to our questionsCons:
The website did not include price of deposit2.0
Mediocre
22 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
4 locations in Willemstad
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2.8 Mediocre
Dec 2019
Pros:
The friendly staffCons:
Sixt no longer operate at the provided pick up place. THE contact telephone number is not in service. THE Suzuki jeep is a 2017 model and had travelled just under 35,000 km. It was worn inside with carpeting tha is loose, a hole in the driver's seat and sea salt stains on front seats. The plastic door panels were old and had ingrained dirt. Also the alloy spare wheel which was fastened to the rear door by three nuts. There was no locking device, so this could be easily stolen. The staff informed that this was how it came from the manufacturer and if stolen I would need to pay $400 US. I shall not rent another vehicle from Sixt.10.0 Excellent
Mar 2019
Cons:
Nothing4.4 Okay
Jan 2019
Cons:
Mot the car we asked to long begoten puck up drop off ras okay10.0 Excellent
Jan 2019
Pros:
we had changed our pickup from airport to hotel. sixt member picked us up at hotel in our car and then brought us to nearby office to do paperwork. prompt return. no added fees or mandatory insurance purchases.8.0 Excellent
Jan 2019
Pros:
Drop-off was easy, pick-up there was a long line but the staff were friendly.Cons:
Nothing other than more staffing at the pick up counter. Driving a manual transmission on the island is invaluable, especially if you are going climbing/into the state parks.3.2 Mediocre
Dec 2018
Cons:
Car not ready, Given a replacement the was dirty and all scratched up. Told would upgrade it if we came back the next day. They would not do it when we came back. Car very basic: no air bags, manual windows and door locks, very under powered. Signed up for a car that would hold three suit cases but the only way that could happen is if you put suit cases in the back seat. Drop off actually was ok.5 locations in Willemstad
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10.0 Excellent
Feb 2020
Pros:
Yes....perfectCons:
Nothing10.0 Excellent
Feb 2020
Pros:
Yes....perfectCons:
Nothing3 locations in Willemstad
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2.0 Mediocre
Sep 2017
Cons:
They did not have any cars available for rental when I arrived. Even though I had reserved the car online, I was told there were no cars available for rental. Very poor service. Plenty of other rental car companies that are better and offer better customer service.2.8 Mediocre
Sep 2017
Pros:
Not much, honestlyCons:
We had ordered a mid-size car and assumed it would be automatic transmission, as there was no prominent checkbox or indication otherwise. When we arrived in Curaçao, we were told that we'd reserved a tiny Kia Picanto with manual transmission, which I hadn't used in over a decade, and that no other car was available. The lady at the counter was surly and inflexible, and seemed to know nothing about the insurance we'd purchased through kayak or that such a thing even existed - and placed a large hold on our account because we didn't also purchase Avis insurance. The car was dirty and barely held our modest amount of luggage for three people, and (as aforementioned) was a real driving challenge for me.8.4 Excellent
Apr 2017
Pros:
N/aCons:
N/a6.0 Good
Mar 2017
Pros:
I'm 6'6" (two meters) and the Kia Picanto is roomy beyond belief. You can put two of me in the front, another in the back and sill have room for a very short person. We'd have no room for luggage and roll backwards down uphills, but still, very roomy. Why that car has a 5th gear is beyond me.Cons:
They really put the fear of god hard sell on you at the counter to get the insurance, which I repeatedly declined. A couple checking in at the same time said they had purchased the insurance when they made the reservation and were told that what they had purchased was no good and that they would need to buy additional coverage now. That's pretty shameful. I returned the car on a day when it had rained. When you think about what time to you need to be at the airport, you factor in time to clear security, time to clear customs, time to clear baggage check and check in and time to drop the car off. You don't budget time for arguing with the rental return person about the phantom scratches that they have found and are charging you for but will not show you (the one they did show me was I was able to wipe off. Mud, not a scratch, but she would not change the report), and I think they know that ad prey on that.2.0 Mediocre
Feb 2017
Cons:
We did not pick up the car at any time. Before we left the U.S., I could not get any info from Kayak as to where the pick up would be. I called Avis & they told me a shuttle van would take me to the parking lot after checking in @ the Avis counter. The Avis counter @ the Curacao airport had no record of the rental & told me my rental location was @ least 20 minutes away by taxi. I had no way to contact Kayak & rented a car from Budget. This does not mean I will not rent from Kayak in the future, but due to wrong information I feel due a full refund if my account has been charged.6.0 Good
Jul 2016
Pros:
Good serviceCons:
Had to work hard to change the vehicle for a working AC model2 locations in Willemstad
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10.0 Excellent
Aug 2018
Pros:
Quick, convenient pick upCons:
I was told at last minute that only google navigate works on island... as attendant walked ....10.0 Excellent
Aug 2018
Pros:
Great experienceCons:
Everything9.6 Excellent
Aug 2018
Pros:
Pick up was quick and easy with plenty of signage.Cons:
Road map given by the rental desk wasn’t up to date.10.0 Excellent
Aug 2018
Pros:
Quick, convenient pick upCons:
I was told at last minute that only google navigate works on island... as attendant walked ....10.0 Excellent
Aug 2018
Pros:
Great experienceCons:
Everything9.6 Excellent
Aug 2018
Pros:
Pick up was quick and easy with plenty of signage.Cons:
Road map given by the rental desk wasn’t up to date.2 locations in Willemstad
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4.8 Okay
Nov 2019
Pros:
Friendly StaffCons:
Pay less, drive less should be their catchphrase. They use old cars from AVIS rental. Very old cars2.0 Mediocre
Feb 2019
Pros:
We had confirmation numbers and a rate preset before arriving in Curcao. When we got there they said there was no car reserved and no other car available..... We had to go down the rental row to Budget and got the last avialable car. Never trust Payless.2.8 Mediocre
Dec 2018
Pros:
CuraçaoCons:
One original car was not drivable after one ride to hotel I switched to another car but it was just a little better I was afraid that stopped in middle of the island and I loose entire day thanks God it did not happen.2.0 Mediocre
Apr 2018
Pros:
First car we we given was beat up, a lot of miles on it (90k) and felt like the transmission was about to drop out. We returned it the next morning only to get another filthy, worn out, high mileage, beat up Kia that had low tire pressure in all 4 tires.10.0 Excellent
Apr 2018
Pros:
By the time we arrived, they only had manual/shift cars, which I certainly don't know how to operate. However, the lady was nice enough to give me a refund and assisted me in renting from Hertz. Great customer service.7.6 Good
Mar 2018
Pros:
Payless was cheapest car rental on Curacao. Car was of course not new but okay and as expected. It did the job. Take over and return of car was smooth and quick.Cons:
One front tire was totally run down, and rear tires were of different sizes.Economy Rent a Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Willemstad
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6.8 Good
Jan 2017
Pros:
Nice and polite people.Knowing what they are busy with. Would rent a car next time with Ross Car Rental but without using your site.Cons:
The ensurance would be better to be arranged directly with the Ross and not via your site.6.8 Good
Jan 2017
Pros:
Nice and polite people.Knowing what they are busy with. Would rent a car next time with Ross Car Rental but without using your site.Cons:
The ensurance would be better to be arranged directly with the Ross and not via your site.One location in Willemstad
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2.0 Mediocre
Jun 2019
Cons:
Never was allowed to claim car Demand refund4.0 Okay
Apr 2019
Cons:
I bought insurance offered on the website through alliance at reservation online checkout. Thrify says if it wasn't purchased in the island that it was not effective - that I needed another insurance, so I had to pay in addition their issuance, then set me up in a manual.$80 more for automatic.Messy10.0 Excellent
Apr 2018
Pros:
First, our reservation and paperwork were waiting for us. No problems at the airport and the car was within walking distance of terminal. Had a problem with car and we were able to change cars right at our hotel. No need to return to airport. Staff helpful with the substitution.Cons:
Drop off staff a little surly but hey, we were going home.5.6 Okay
Feb 2018
Pros:
It was very clean.Cons:
When we arrived after our flight, the front desk said that they did not have any cars available. I booked the reservation for weeks prior. After a delay, they found one last car. It was a smaller sedan than what we previously reserved.8.0 Excellent
Feb 2017
Cons:
Old model4.4 Okay
Dec 2016
Cons:
Rental price was different than booking online, the staff kept pushing insurance...Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
22 locations in Willemstad
Locations in Willemstad
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Boric Car Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Willemstad
from $33/dayLocations in Willemstad
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keddy by Europcar
No score is available
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-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Willemstad
Locations in Willemstad
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Prins Rent A Car
No score is available
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-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Willemstad
from $58/dayLocations in Willemstad
Franklin D. Rooseveltweg 362. Sta. Maria
+599 9 888 6895
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Ross Rental Cars
No score is available
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-
Comfort
-
Pick-up/Drop-off
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Value for money
-
2 locations in Willemstad
from $34/dayLocations in Willemstad
Franklin D. Rooseveltweg 526
+599 9 513 6678
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Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Willemstad
from $38/dayLocations in Willemstad
F.D. Rooseveltweg 282
+599 9 462 8228
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ACO Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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-
One location in Willemstad
Locations in Willemstad
3 C Dr. W. P. Maalweg
+599 9667 5278
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GREEN MOTION
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-
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-
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-
One location in Willemstad
from $42/dayLocations in Willemstad
31 Seru Loraweg
+599 9 564 3333
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NU Car
No score is available
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-
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One location in Willemstad
from $37/dayLocations in Willemstad
Franklin d. Rooseveltweg 526
+599 9513 6678
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