Cons: The car was not comfortable and the representatives was rude and they are very slow. And can I rent a car with a full tank of gas. I want rent from them again unless final option.Very slow as well
Oct 18 2016
Pros: The customer service was the most amazing service I've ever had... seriously. It was a quick and easy transaction. The guy's name that helped me was Zach.. he was extremely helpful and very accommodating (I received a free upgrade because of minor utility issues with my original rental). I just couldn't imagine a better place to go to receive this great of an experience renting a vehicle, because renting a vehicle can be such a headache. 5 stars
Cons: I loved everything about it.
Oct 23 2016
Switched me to a Tiny Car
Pros: Ease of check in
Cons: Was contracted for Ford Focus or better (with 5 seats) and was switched to a tiny Fiesta with barely room for 3 people. I am a large / tall guy and scraped my head twice trying to just get into the thing. I should have NOT ACCEPTED the car but was stressed for time.
Nov 30 2016
Cons: They could not pick me up from the airport, I was instructed to go to National Rentel there sister company but they did not have any cars on site. I had to go to a different rental company to get a car.
Feb 10 2017
Pros: CSR very poor .price on renter was great
Cons: Is the fact they're very rude. Customers left phone in car.they would not give it to them because they say they close at 6:00pm.I schedule my pick up at 6:00 pm first time renting from this company. I call at 5:45pm told them I had to pickup schedule for six I told her I don't know they closed at six.i told her I can be there in 5 min. She told me her doors lock at 6:00pm if the doors was lock too bad.never ever will I renter from this company. They need to be trained
May 16 2017
Pros: Very courteous.
Cons: Hour and 10 minutes of wait time to get my car that was reserved.
May 17 2017
Pros: Staff was very friendly and professional. Car was clean and new. I would recommend this location to anyone.