Pick-up location | Sebastian |
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Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Passenger van, Premium |
Rental locations | 1 |
Popular agencies | Enterprise |
Economy | $57/day |
Compact | $57/day |
Intermediate | $58/day |
Full-size | $60/day |
Minivan | $109/day |
Full-size SUV | $117/day |
Premium | $63/day |
Passenger van | $135/day |
Luxury | $71/day |
Compact SUV | $62/day |
Intermediate SUV | $62/day |
Avis
8.0
Excellent
37 reviewsCleanliness
8.4
Comfort
8.6
Pick-up/Drop-off
7.7
Value for money
8.4
2 locations in Sebastian
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Reviews
4.0 Okay
Mar 2021
Pros:
The car was excellent and clean.Cons:
The cashier seemed annoyed and unhappy.8.0 Excellent
Dec 2019
Pros:
Pick up in Vero Beach was easy as was the drop off at Orlando International.Cons:
The car was not inspected for damage at pick up and I had to go back to point out some minor damage.6.0 Good
Feb 2019
Cons:
The car had been broken into previously, there was damage to the driver's side window area so the window didn't seal up properly. One tire was low when i picked it up and the sensor didn't go off until i was about 20 minutes down the road, had to eventually stop and waste my money to fill it up.8.4 Excellent
Dec 2018
Cons:
Gas was not full at pickup, was noted on written contract but not entered into computer system. Caused delay at drop off to correct and avoid billing for fuel.4.0 Okay
Nov 2018
Pros:
Car smelled of beer10.0 Excellent
Oct 2018
Pros:
Service and pricierEnterprise
7.5
Good
36 reviewsCleanliness
7.0
Comfort
8.0
Pick-up/Drop-off
6.5
Value for money
8.0
4 locations in Sebastian
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Reviews
6.0 Good
Mar 2021
Pros:
LocationCons:
Employees were curt. Didn’t get the car I reseved.10.0 Excellent
Mar 2021
Pros:
They were very friendly and helpful.Cons:
Nothing8.4 Excellent
Oct 2020
Pros:
Nice vehicle.Cons:
Pickup location changed w/o notification.5.6 Okay
Aug 2020
Pros:
The drop of was fast.Cons:
Waited additional time for SUV to be cleaned, then more time because the keys were locked in the vehicle after they finished cleaning it. It wasn't that clean and was infested with ants. I had 5 children with me that had ants crawling on then the entire trip. Due to the pickup delay we were running late to our event so I didn't have time for another vehicle of that size to be located to switch although it was offered.2.0 Mediocre
Jun 2020
Pros:
Nothing about my experience at all.Cons:
If Enterprise actually had the vehicle or any vehicle that matter for rent. I spent $60 on Ubers to find out after getting to Enterprise...all out of cars...this happened with more than one booking. Plus the cost of all the other UBERS needed because Enterprise is taking reservations for cars they don't have.4.0 Okay
May 2020
Pros:
The staff did an okay job.Cons:
I arranged for the car a couple weeks early. I got confirmation as to where and when to pick the vehicle up. A day before, I received best wishes from kayak. Went 20 miles out of my way to pick the vehicle up. It was supposed to be a Cadillac SUV or similar vehicle. When I got to Enterprise it was closed because of the covid-19 problem. A note on the door indicated I shouldn't drive back for 20 miles to a different Enterprise operation. When I got there they didn't know who I was or what vehicle I wanted. They eventually transferred the lease to their business I was able to rent me a vehicle. Instead of the Cadillac SUV I was offered a choice between a Hemi Challenger and a convertible Mustang. Both are nice cars, but neither where what I wanted for the long trip I have planned. After about a two-hour delay, I did get rent the Challenger and went on my trip. All in all it was not a good experience and I will avoid Enterprise in the future.Hertz
6.7
Good
67 reviewsCleanliness
8.0
Comfort
7.2
Pick-up/Drop-off
6.9
Value for money
6.6
3 locations in Sebastian
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Reviews
2.0 Mediocre
Jan 2022
6.0 Good
Dec 2022
2.0 Mediocre
Apr 2021
Cons:
We received an email two days before pick up telling us to pick up at the WRONG location. We were directed to a Ford dealer (4th and US 1 Vero Beach.) They told us that Hertz left 2years ago! We had to drive to Vero Airport...a waste of a valuable hour... before had to drive to Palm Beach airport. Terrible! Hertz desk blamed this on the reseller. Someone is to blame and should fix it!4.0 Okay
Jan 2021
Pros:
It was a nice carCons:
Being in southern Florida where the temps were 82-85 degrees, having a car with a/c would’ve been ideal. I was better off getting a compact for half the cost if I knew it would have a/c10.0 Excellent
Jan 2021
Pros:
Equipment level of vehicle. Agent very helpful and professional.Cons:
Update vehicle software. Include ice scraper even in Florida.10.0 Excellent
Nov 2020
Pros:
Helpful staffBudget
10.0
Excellent
29 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Sebastian
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Reviews
2.0 Mediocre
Dec 2018
Cons:
MY budget experience: I had a car reserved on Dec. 1, 2018. When I was checking in at the counter in MCO, the rep asked for a credit card. I gave him 3 cards, all debit cards. He would not accept because I was from FLORIDA and Budget does not accept Debit cards of FL residences. To me that is a discriminatory policy against FLORIDA residences., Then I offered to pay cash for the rent a car in Orlando, FL, USA . The reply from the representative was "we do not accept cash". You will be hearing further from me regarding this disgraceful and, anti-Ameriican business policy. Ray Villanova 5061 N. A1A , U-302 Ft. Pierce, FL 34982 772-940-6654 rayvillan@aol.com7.6 Good
Nov 2018
Cons:
There is an employee there that everybody finds quite not the friendliest sort!!. Fortunately I had another employee(female) the day I returned the car and did not deal with this (male) employee.8.0 Excellent
Aug 2018
Pros:
Easy drop off2.0 Mediocre
Jul 2018
Pros:
That I didn't end up having to conduct business with this company.Cons:
Managers treatment of employees and customers was unacceptable in all ways. zero vehicles available. no assistance provided in fixing issues. booking mean nothing, they give cars to friends10.0 Excellent
Feb 2018
Pros:
The pick-up and return were easy and fast. The attendants were very friendly and helpful. The price was exactly as arranged.Cons:
The car must have ants in the undercarriage. The didn't bite, but were annoying. I almost stopped driving but we were able to keep them away with wipes. We were on a tight schedule on a one-way trip or I would have gone back to exchange it...10.0 Excellent
Jun 2017
Cons:
Very niceMost popular agency | Enterprise |
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Most popular car type | Economy |
Average price | $68/day |
Good deal | $59/day |