Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Cons: It was closed.
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8.0
Cons: The weight picking up the car-
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10.0
Top Notch Service
Pros: I had a great experience at this Enterprise. The customer service was great. Every representative was kind, helpful, and efficient. The office was very clean. I loved that they have an on staff driver, which was extremely convenient. While my car was being cleaned, he took me to pick up lunch! Above and beyond! The car was a great price with minimal miles (and it was very cute lol)! Highly recommend this Enterprise location!
Cons: The women’s bathroom was out of paper towels both times I used it. Minor inconvenience, but I found it annoying.
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2.0
No car to tent
Pros: Nothing
Cons: I showed up to a car dealership which housed the rental company to find out that no car was available. I received no notice and an unhelpful attitude from the employer. He didn't even attempt to help find a rental within the company.
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6.0
Cons: Renting through Enterprise was the FIRST time ever that the car did not have a full tank of gas. When I picked up the car it had just about 3/8ths of a tank of gas. The Enterprise location is in a car dealership and there is a gas station less than 2 blocks away. What a disappointment. May never rent from that location again.
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10.0
Pros: The fusion hybrid was excellent for my road trip
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10.0
Fantastic service
Pros: Courtesy, professionalism, generosity.
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9.6
Great Vehicle; Excellent Service!
Pros: Dakota at the Laramie, Wyoming office treated me with respect, professionalism, and excellent customer service. At every step of the way during my rental period, he ensured the process ran smoothly and, when I had minor difficulties on the road, he took immediate and decisive action to ensure a swift resolution to the problem. He made the entire process enjoyable and worry free. Though the Silverado had some minor cosmetic damage, the truck preformed well above my expectations in all weather and road conditions. I highly recommend Dakota and the Laramie office, and would rent from them again in a heartbeat.
Cons: Everything was great. There was nothing I didn't like.
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9.2
Great car rentals company but be carefull with add
Pros: I really enjoyed the value for money! Enterprise car rentals prices are just beating any other car rentals company and the cars look brand new.
Cons: One thing I didn't like was the additional costs they charge you for everything and anything. My very first price was $50 for three days and ended up with $180!! They said I could upgrade my car for only $10 more per day which I decided to chose but if my math is good this only makes it $80 total and not $180. So I asked what was this $100 extra charge and they said it was the full insurance package that comes with the upgrade. So I told them it was way beyond my budget and told me they couldn't go below $130 which I had to pay after all. My advice to you: be very carefull when renting a car, if you need an insurance get it online when booking the car ;)
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10.0
Enterprise rocks!
Pros: Very helpful and accommodating staff. They really try to address your needs and service the customer. I rented during Labor Day weekend when the choice of cars was extremely limited, but the price and customer service made up for a mediocre car. I'd go back here in a minute.
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10.0
Great trip!
Pros: Friendly staff that picked up/dropped off at nearby rail station, making it easy to rent off airport at more affordable rate. I appreciate not having to find a gas station, just return with whatever is left in car,
Cons: The economy car, Ford Fiesta, isn't the smoothest on the bumps. Don't know if that's just the way it is or if it needs work.
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2.0
Cons: Booked rental in conjunction with my flight (specifically entered the airport code as the location) but when I arrived at the airport rental center they informed me that my rental was at the downtown location, they had no available cars, and they couldn't help me in any way. Had to walk down the road, luggage in tow, to find another rental agency and barely made it my meeting. Worst customer service experience I've ever had renting.
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10.0
Cons: It was closed.
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10.0
Top Notch Service
Pros: I had a great experience at this Enterprise. The customer service was great. Every representative was kind, helpful, and efficient. The office was very clean. I loved that they have an on staff driver, which was extremely convenient. While my car was being cleaned, he took me to pick up lunch! Above and beyond! The car was a great price with minimal miles (and it was very cute lol)! Highly recommend this Enterprise location!
Cons: The women’s bathroom was out of paper towels both times I used it. Minor inconvenience, but I found it annoying.
review from
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10.0
Pros: The fusion hybrid was excellent for my road trip
review from
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10.0
Fantastic service
Pros: Courtesy, professionalism, generosity.
review from
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9.6
Great Vehicle; Excellent Service!
Pros: Dakota at the Laramie, Wyoming office treated me with respect, professionalism, and excellent customer service. At every step of the way during my rental period, he ensured the process ran smoothly and, when I had minor difficulties on the road, he took immediate and decisive action to ensure a swift resolution to the problem. He made the entire process enjoyable and worry free. Though the Silverado had some minor cosmetic damage, the truck preformed well above my expectations in all weather and road conditions. I highly recommend Dakota and the Laramie office, and would rent from them again in a heartbeat.
Cons: Everything was great. There was nothing I didn't like.
review from
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9.2
Great car rentals company but be carefull with add
Pros: I really enjoyed the value for money! Enterprise car rentals prices are just beating any other car rentals company and the cars look brand new.
Cons: One thing I didn't like was the additional costs they charge you for everything and anything. My very first price was $50 for three days and ended up with $180!! They said I could upgrade my car for only $10 more per day which I decided to chose but if my math is good this only makes it $80 total and not $180. So I asked what was this $100 extra charge and they said it was the full insurance package that comes with the upgrade. So I told them it was way beyond my budget and told me they couldn't go below $130 which I had to pay after all. My advice to you: be very carefull when renting a car, if you need an insurance get it online when booking the car ;)
review from
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10.0
Enterprise rocks!
Pros: Very helpful and accommodating staff. They really try to address your needs and service the customer. I rented during Labor Day weekend when the choice of cars was extremely limited, but the price and customer service made up for a mediocre car. I'd go back here in a minute.
review from
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10.0
Great trip!
Pros: Friendly staff that picked up/dropped off at nearby rail station, making it easy to rent off airport at more affordable rate. I appreciate not having to find a gas station, just return with whatever is left in car,
Cons: The economy car, Ford Fiesta, isn't the smoothest on the bumps. Don't know if that's just the way it is or if it needs work.
review from
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2.0
No car to tent
Pros: Nothing
Cons: I showed up to a car dealership which housed the rental company to find out that no car was available. I received no notice and an unhelpful attitude from the employer. He didn't even attempt to help find a rental within the company.
review from
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6.0
Cons: Renting through Enterprise was the FIRST time ever that the car did not have a full tank of gas. When I picked up the car it had just about 3/8ths of a tank of gas. The Enterprise location is in a car dealership and there is a gas station less than 2 blocks away. What a disappointment. May never rent from that location again.
review from
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2.0
Cons: Booked rental in conjunction with my flight (specifically entered the airport code as the location) but when I arrived at the airport rental center they informed me that my rental was at the downtown location, they had no available cars, and they couldn't help me in any way. Had to walk down the road, luggage in tow, to find another rental agency and barely made it my meeting. Worst customer service experience I've ever had renting.
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