Pros: all around good deal!Cons: Nissan Rogues are not the most comfortable ride, but not bad overall.
9.2 ExcellentJul 26 2020
Pros: The airport was difficult to find where to drop off. Had to park and go inside to ask questions.
9.6 ExcellentDec 9 2019
Pros: speed at check inCons: Better tires to navigate through the snow
8.4 ExcellentSep 29 2019
Pros: the pick up and drop off was very easy
9.2 ExcellentAug 20 2019
Cons: Car was not clean
5.2 OkayJun 26 2019
Pros: Staff was good, truck was notCons: Truck was well used and could have been cleaner inside. Inside had an odor to it. Alamo must have acquired this truck used and put it into service. I had a new Ford four door pickup rented from Hertz the week before and it was great. I thought I was getting a better deal with Alamo on the trip.
9.6 ExcellentJun 24 2019
Pros: Pick-up and drop-off were both fast, efficient, and friendly.Cons: The directions at the airport for rental car return aren't very clear. There should be a sign for a right turn, just near the rental car parking area. Since there isn't, I drove straight on until I realized I must be in the wrong place.
Pros: Yes. Drop was easyCons: billing was all messed up.. could not reach pickup location prior to straiten out so wasted an hour at pick up trying to fix! Rental was on 9 days but I was being billed for 2 weeks.
3.6 MediocreJun 18 2020
Cons: Try Casey's auto rental instead
10.0 ExcellentFeb 1 2020
Pros: Rented here multiple times in the last year, after leaving another rental company. I've been upgraded too for no extra cost a couple times, just due to the low availability of vehicles. A staff member acknowledges you almost immediately. Very little wait time. Had one management trainee personally clean a vehicle, when he didn't have to, and got me on may way. Front office staff have been absolutely professional each and every time, and enjoy a good conversation. Vehicles have thus far been top notch.Cons: Maybe it's time Enterprise provide this store with a bigger parking lot, more vehicles, but with the exact same staff members.
10.0 ExcellentMay 31 2017
Pros: Staff was excellent and we were super pleased with the vehicle we rented.Cons: Having to travel away from the airport to get the rental. But it saved us several hundred dollars!
9.6 ExcellentSep 14 2016
Great experience in Rapid City!Pros: The employee who came to pick us up was the same person who helped us fill out the paperwork and rent the SUV. She was very friendly and helpful, and answered all our questions fully. The SUV we rented was very clean and well maintained. Overall, it was a great first-time rental experience!Cons: I could have rented the same car for about half the price from Enterprise by going to the airport. In reading various websites, apparently there is a huge extra charge for airport fees, but none of that is addressed on the Enterprise website. All the extra charges are brought up at rental time. It would be nice if all the charges were addressed when booking online.
Cons: The car was filthy when I picked it up. Someone had sprayed pop on the inside and the windshield was covered and hard to see out of. There were greasy fingerprints all over the cockpit panels, the seat was stained, and it wasn't vacuumed out after the last customer. It was very obvious that nothing had been cleaned after the last customer.
5.6 OkayJun 18 2020
Cons: There were A LOT of hidden costs!!!.. I booked online and prepaid. I had an emergency so I called them directly to add 1 more day, that day alone was over $200.00 (at the same $46.00 rate)...for ONE DAY!! There was no way to book the same car through priceline, so I had to suck it up. Perhaps details of the total fees before the car is rented would be helpful
6.4 GoodJun 30 2019
Cons: Give me the car I rented instead of one with 5 less seats. Change oil or reset warning. Clean car. Instruct us on hot spot or turn it off.
10.0 ExcellentMay 4 2018
Pros: Very easy pick up and drop off- very nice people
10.0 ExcellentApr 7 2018
Pros: The counter is very easy to get to in the Rapid City airport and the agent was quick and helpful. We were on our way in no time!
8.0 ExcellentOct 23 2016
National Rapid city sdPros: Free upgradeCons: Inside door jambs & rear hatch area was filthy
5.6 OkayJul 20 2016
no issues, except vehicle interior was FILTHY on pPros: price was fair. in-terminal was convenient. processing was fastCons: vehicle had not been cleaned. there was tar all over the carpet and seats. There was ink pen, or marker, on the rear-most seat. There was debris between the back seats that was not vacuumed. Pulling out of the parking lot, I hit the breaks to have a vitamin water bottle (full) roll out from under the seat at my feet. I went back inside to point all of this out. It was noted on my paperwork.
10.0 ExcellentJun 3 2016
National Car Employees at Rapid City Airport are GPros: I travel a great deal around the US and the World. I always fly/drive and my experience with the guys at National Car Rental at the Rapid City Airport was awesome. The guys I worked with both at check out and check in were very helpful and accommodating. I rented a 2016 Buick Lacrosse and it was a great ride. Thanks so much for a very pleasurable experience with National.
3.2 MediocreMay 29 2016
Pros: Located in terminalCons: Don't understand why I have to give all my flight info to use a debit card but, credit cards get a fast pass. Sill had to pay in full before the keys were handed over. Not the best customer service.
Cons: The car I booked on line didn’t exist. Showed up at the counter. No one was there called the number. Lady identifies herself as the owner tells me she doesn’t even own a car like that in her business.
8.4 ExcellentSep 5 2019
Pros: Every aspect of pickup and drop-off was very easy and smooth.Cons: I was supposed to get a Chevrolet Impala or equal, but got a Hyundai Sonata, which I do not consider as equal.
8.0 ExcellentSep 3 2019
Pros: The staff was great! Very friendly and quick. Explained everything.Cons: The price for the car for one weekend was a bit high, and the car was small and not very powerful. Only 2 suitcases fit in the trunk. But it got us where we wanted to go.
7.2 GoodAug 8 2019
Pros: Staff was helpful and drop off was easyCons: Would have liked a smaller vehicle, like what we requested.
8.0 ExcellentSep 17 2018
Unadvertised feeCons: There was a mileage limit that was so low that I would not be able to complete my planned activities. They were quite willing to sell me a higher mileage rate, but the original mileage restriction was not advertised (to my recollection), so I did not have an option but to add this fee. If I had this knowledge sooner I may have reserved with a different company.
A Intermediate car rental in Sturgis costs $91 per day, on average.
A Compact car rental in Sturgis costs $71 per day, on average.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).