Cons: I had booked the car online with prepaid expenses. We weren't given the car as they insisted on an international driving licence. Haven't got the refund as well till now. The staff didn't entertain us for the refund or cancellation. Customer care has been indifferent as well..
Have written a mail to customer relations desk some 3-4 days back and haven't heard from them so far.
Jul 26 2017
USB didn't work
Cons: The USB adapter didn't work properly so I couldn't recharge my phone for my Waze to work. Was concerned about being in the middle of nowhere without directions
Oct 14 2016
Pros: The Garmin type guide was especially helpful. Fuel consumption was good.
Cons: No directions in the glove department on how to turn off the radio when the Garmin type guide was working.This web site is redundant
Oct 20 2016
Pros: Car itself was great and met expectations
Cons: Very rude staff at drop-off
Inconvenient drop-off facility re: parking, time closed for lunch
Mistakes on charges regarding insurance
Not enough help with GPS--rushed pick-up
Jul 5 2017
Pros: Clean car, liked it very much. Very easy to do the rental, and the return.
Cons: The car did not have windshield washer fluid. None!
Aug 12 2017
Pros: I flew in and flew out to separate airport and o the drop off being given directions to the drop off would have been helpful. Especially since I do not speak the native language of the country I was visiting. But overall car was clean, no hassle of minor scrapes of car due to wear on car.