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Good location, big rooms. Stupid rules about charging costs if some food eated in the room or if some own beverages were put in the minibar!
helpful staff good breakfast not enough sun loungers around the pool no suitable eating options for children no room service
Very good location if your want to visit the Chianty Valley a the near by towns (Siena, San Gimignano, even Pisa). Very good restaurant with good service and friendly staff.. Some of the activities advertise by the Hotel (horse ridding, hot air ballon trips, etc.) are not provided by the Hotel itself, they are near by activities, and in some cases the staff at the reception did not have the information about them or about happenings in the area.
We made the reservation as we had been invited for a lunch by friends in Tavarnelle. The hotel was a very nice surprise; very comfortable room.
its a great hotel in a perfect location, with great service, the staff is very friendly and very helfull.
Beautiful hotel. Nice views, location. Good price at €100. for a dble. Although beautifully presented, breakfast was skimpy. I love coffee, and this was the worst I've tasted (outside of Austria). Very much a hotel, and not a charming country house as I had thought.
The place in the center of Toskana, The beautiful hotel, The view from the hotel and the nice resterant Nothing
location (5km to highway firenze -siena); quality rooms; breakfast staff. noise of rooms (especially the ones above the kitchen); allthough landscape-view from the swimmingpool is beautiful, the view of the rooms and restaurant is limited
Very friendly hotel staff, good food, good service, very nice environment and view. Centrally located near all the tourist attractions in Tuscane.
One of the best hotels we have visited on our 14 day trip through Italy. Staff is very friendly throughout the entire hotel. They clearly like their job! Easy to find although my car navigation equipment was not very helpful initially. The (independent) trattoria next to the hotel is slow in serving food. Better take another restaurant in San Donato for example.
We really enjoyed our stay here and I would not hesitate to recommend it. The hotel is well located in the heart of Chianti, within easy reach of Florence and Siena. The staff were friendly and helpful and the room had been recently decorated and was spotlessly clean. The incuded continental breakfast was really good and although the hotel does not have its own restaurant, there is a great pizzaria/restaurant just next door. The hotel is quite close to the superstrada, which makes it easy to reach anywhere, but the downside is there is some traffic noise.
the staff were very helpfull and fun the hotel had a quiet relaxed atmosphere, the pool was beautiful and the view from our room was incredible, we loved our short stay and want to come again soon. our room smelled of stale cigarette smoke, and the beds were not too comfy, but these are small problems that did not spoil our enjoyment at all.
The reception staff were excellent, very professional, helpful & had all spoke very good English. They provided very useful information & maps for visiting Florence and Chianti region. The whole hotel was smart & clean. It was very well located for visiting Florence, Siena & the Chianti region. We had our own car, but for those that don't, there are buses to Florence that leave from very close by. There is a free to use, secure, fenced off car park next to the hotel. Although located right next to the Superstrada (duel carriage way) you wouldn't know being inside the hotel. Very good soundproofing. Breakfast buffet excellent. The Wifi in our room was a bit hit & miss. Worked OK though after we asked the receptionist to re-set the modem. There was no option to keep our towels for the stay. They were changed every day, which is a tad wasteful. Most hotels these days change only the ones that are left on the floor.
Excellent service, clean room, good breakfast
the room was very clean and the staff very helpful. In a good position in the tuscan countryside.
Very good location, very good breakfast restaurant would be a big plus
Good service and friendly English-speaking staff. Bathroom equipment is in a good shape.
It was a lovely place but not very close to the main wine region - a good 15 minute drive away. The staff, especially the manager were not very helpful as we wanted to arrange some activities. Also not much to eat in the area - you really need a car to stay here! The manager was rude and unhelpful, patronising and one of the only staff to speak proper english.
Modern, clean, lovely grounds in countryside setting. Excellent access to Chianti region as well as Siena and Florence. Close to several good restaurants. Accommodating staff. nice swimming pool and sit out area . You need to have a car as outside the town of Tavarnelle and too far to walk.The staff was excellent in terms of offering advice on local information. The room was very nice and clean. The hotel staff was kind and helpfull. The breakfast service which was included was really good. There was a fair amount of traffic noise which was audible in the garden/pool area but was not a problem in the bedroom.
Very nice place, with good breakfast. additional charges during the breakfast
Beautiful place and lanscape
This place is magnificent. We stayed in Villa Castrum. The design and quality of interior of our apartment and common areas in the villa is exceptional. The views and the surrounding area are very beautiful. Great value for money and absolutely beautiful experience. In Marco Polo apartment we were delighted to see a dryer machine, but it was not functioning properly.
It’s quite difficult to say what we like best since everything was just perfect: the hospitality of our hosts and the friendly staff that made us feel at home, the wonderful, charming property exceptionally restored with beautiful gardens and pool, combined with the perfect location in the heart of the Chianti region. We can hardly wait to return. Many thanks to our hosts Lucia and Stefano! -
The gorgeous location in rolling hills of Tuscany as well as the beautiful historical and intimate buildings of La Canonica with their comfortable, relaxing outside garden & pool facilities. Serenity reigns in this private, tucked-away spot. All its facilities, esp. the breakfast room, are more beautiful than pictured online. It would be nice to have the breakfast room opened/served before 8am for those needing to get an early start.
We stayed in Primavera Apartment, Bedrooms were spacious and pleasant decor. Nice Location The bath was dated and tiny with a low pressure shower above. Storage for toiletries was inside the shower area and therefore got wet. Not a suitable layout or pleasant experience.
The hospitality was wonderful. Staff were excellent, particularly erica in sorting out stuff for us. The place itself is gorgeous and in a lovely part of the world. Thankyou.
Staff very friendly initially, making you feel very welcome. Floors coldish & no in-room ironing facilities.
Just Excellent !
The general setup, the living room, the swimming pool and lawn, the dining room The bathtub was not comfortable , the water pressure was too low, the room was too dark
Nice pool and atmosphere Difficult to find, tom tom took me abot 20km away, needs some better signs.
good price, clean and comfortable rooms, large car park, position between Siena and San Gimignano. you need a car, because it is a couple of km from the main city (Poggibonsi), however visiting without a car this area with so many beautiful cities and villages on the top of the hills is impossible.
The courtesy and suggestions of the staff, the breakfast and the location. Close to the Siena-Florence high way and to the Chianti area..
Nice staff. Friendly and good command of english No
Location Poor breakfast and poor Wi-FI
Good value for money GPS could not find the address. Took an extra half hour to find it.
The location is ideal for touring the area. The staff were very friendly, the room comfortable.
we liked the service the staff was wonderfull
Very Clean and confort, good breakfast, good attencion and 15 km to San Gimigliano The hotel is into a comercial centre and don't have a good sign to find it, and were is the entance, the GPS didn't find the number of the adress.