Trussville Car Rentals

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Trussville car rental reviews and directory

Payless
payless
Car rental reviews:
Good (6.9, 12 reviews)
Car rental locations in Trussville:
1 location
Payless
Locations in Trussville
5900 Messer Airport Hwy
+1 205 591 7020
  • 6.8
  • 7.0
  • 7.3
  • 6.0
  • 7.3
Recent reviews
8.0 Good
Apr 2 2016
Pros: Payless representative was pleasant
2.0 Poor
Apr 11 2016
Awful and embarrassing.
Pros: Nothing
Cons: Would not rent me the car. I refused to use a credit card and my credit rating through whatever soft check they conducted prevented me from obtaining a car. I had plenty of money to rent a vehicle and was extremely embarrassed. None the less, Hertz had no problem helping me out and I obtained a vehicle in ten minutes. I will NEVER try and rent from Payless again and for the rest of my life I will willingly discourage anyone from renting with this company.
7.6 Good
Apr 17 2016
Good vehicle; counter personnel was lackluster
Pros: The vehicle met my needs at a very good price.
Cons: The counter agent looked disheveled and disinterested I was interested in purchasing the fuel and insurance options, but handed me the paperwork with everything marked declined (without asking). When I asked what the fuel option cost, he responded that he wasn't sure but he believed it was around $2.49/gallon. While it's possible that he was right, the price at the pump ranged between $1.85 and $1.99, so I believe he materially overestimated the cost so that I would not have him change the already printed paperwork. Further, he handed me keys with a form tapped to them noting that if I saw any damage larger than a quarter to mark it on the sheet and bring it back to him. I found several dents and scratches on the car (though non that likely exceeded the quarter-size threshold he specified), so I marked them and took the sheet inside. He took the sheet from me and I left. I later realized that I probably should have kept that sheet and have him initial it so that I kept the documentation that the car was received in that condition. All said -- my experience at the counter was below par, and I believe this staff would benefit from some additional training and a reminder that he plays a significant role in shaping the customer experience! Thank you for the opportunity to share my feedabck.
7.6 Good
Apr 24 2016
Pros: The vehicle was service were good.
Cons: Returning the car and having no open spots for parking is unacceptable and a waste of customer time.
8.0 Good
Apr 25 2016
No worries
Pros: Service was good and fast. The car was clean and nice the front counter rep was professional and kind.
Cons: Left my glasses in the car prescribed and I have been attempting for a week to get someone from lost and found to call left several messages and no response upset about that but the rental itself was fine.
9.2 Excellent
Jul 11 2016
Great with 1 exception
Pros: Renting a car from Payless was an overal great experience. Customer service was great, the car was clean, in great shape and comfortable.
Cons: I asked to drop off in a different location and if there was a cost. I was told I have to bring the car back to that location only. Even though renting a car from Payless was an overal great experience, I might not be able to rent from Payless in the future due to this doesn't meet my overal needs if I need to drop the car in a different location but can't.
9.6 Excellent
Aug 7 2016
Pros: The agent was very pleasant and helpful. She upgraded the rental when they were out of the size that I had ordered. She did not attempt to upsell the rental.
4.8 Okay
Aug 15 2016
Pros: Good price
Cons: Condition of rental. Car had very high mileage and several areas of visible damage!!.
9.6 Excellent
Aug 21 2016
Good Experience
Pros: Helpful and friendly staff that were willing to answer questions. The entire process was smooth.
4.4 Okay
Sep 18 2016
Cons: Very hard to get into the parking location for Payless. Then the door to get to the counter was locked & a hassle to get in. Check in clerk was pleasant & helpful. Check out clerk was rude.
Avis
avis
Car rental reviews:
Good (7.0, 2 reviews)
Car rental locations in Trussville:
2 locations
Avis
Locations in Trussville
1879 Gadsden Highway Suite 103
+1 205 655 4333
5900 Messer Airport Highway
+1 205 592 8901
  • 8.0
  • 3.0
  • 7.0
  • 9.0
  • 8.0
Recent reviews
8.4 Excellent
Oct 17 2015
Good bang for the buck
Pros: Good value and easy pickup/drop off.
Cons: Huge stain on driver's seat when I took possession of the vehicle.
5.6 Okay
Jun 27 2016
No smoking please
Pros: Pick up was quick and easy
Cons: Even though the car had no smoking stickers, someone had smoked in it previously and it smelled horribly. i dreaded getting into the car all weekend because of the smell.
Enterprise
enterprise
Car rental reviews:
Excellent (10.0, 1 reviews)
Car rental locations in Trussville:
4 locations
Enterprise
Locations in Trussville
1808 Gadsden Hwy Ste 104
+1 205 655 4070
5900 Messer Airport Hwy
+1 205 591 1927
7954 Crestwood Blvd
+1 205 951 2554
9709 Parkway E Ste G
+1 205 838 4979
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
Sep 2 2016
Pros: Harrison was so very helpful. He gave us a great deal on a lot bigger car then I had planned and it was wonderful to have all that room. Made for a awesome ride back to VA. Also had a problem with being charged for Insurance which I already took out with Alamo for a different vehicle I was going to rent. But called customer service and they took care of it. Thanks
Cons: When we took the vehicle back to Norfolk Airport there was a few issues. I called they said on the recording they were open till 11:30 pm. Door said 10:00pm. Got there before 9:00pm not a soul in site. Need to work on that.
Hertz
hertz
Car rental locations in Trussville:
1 location
Hertz
Locations in Trussville
4725 65th Place North
2055916090
National
national
Car rental locations in Trussville:
1 location
National
Locations in Trussville
5527 Airline Dr
+1 205 599 7100
Sixt
sixtrentacar
Car rental locations in Trussville:
1 location
Sixt
Locations in Trussville
Gaziosmanpasa Bulvari Nr.7
+90-232-4820121
15 travelers who rented a car in Trussville gave the car agency they used an average rating of 7.1

Car Rental Locations in Trussville

Trussville
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