2.8 MediocreJun 14 2020
Staff were nice and car was reasonably pricedCar smelled horribly of cigarettes. I went back and asked for a different car, which had the same problem. Staff were unsurprised you hear that the cars had strong smoke smell and did not have another car to offer. I tried to clean myself and keep windows open as I needed the car but the smell was awful. I have never experienced such a poorly cleaned/smoke ridden rental car.
6.0 GoodSep 17 2018
It was a new reliable car that drove nicely. Pick up and drop off was easy and convenient.I had to take the car home right after pick up to clean the inside of the windshield. It was so dirty I couldn't see out of it. We packed up the car and left for our vacation. When we arrived at our destination, we pulled the suitcases out of the trunk to find them to be wet! We drove through some rain and apparently it makes it's way inside the trunk. We had some wet clothes which was a huge inconvenience to try to get dey in a hotel room. It wasn't a good way to start my vacation.
8.8 ExcellentAug 14 2018
Car was great overall and staff was also great!! Easy process for pick up and drop off!Inside wasn’t very clean. You could tell someone before had rented with a dog or animal as white hairs were still near around shift console and on sides of seats/ back of trunk area.
10.0 ExcellentAug 9 2018
New Bedford Budget is awesomeThe lady who waited on me was an angel! Somehow my reservation had been canceled but she got me the car I needed and a slightly better deal than my original reservation! I was in and out in 20 minutes. AND the drop off in New Jersey I was waited on even though I had gone to the Budget vs Avis which was what the car had papers for. Thanks for the awesome service!NOTHING!
7.2 GoodNov 28 2017
Good value, but car smelled of cigarettesPick-up was a breeze, and received friendly and helpful customer service there. The price was great. Car ran smoothly and without issues.The car smelled of cigarettes. Drop-off was a bit on the slow side.
10.0 ExcellentDec 20 2016
Check in counter is always well attended and employees are always very helpful.
7.6 GoodJan 4 2016
Easy drop offThis was an easy drop off in New Bedford. The guys working there were fast and efficient.
5.2 OkayDec 28 2015
get what you pay forgood pricefirst car smelled like cigarette smoke. second appeared to have a gas leak. can't believe they were going to let us drive away in a vehicle like that - very dangerous
2.0 MediocreOct 11 2015
Never got my carRental place called me the night before to tell me they didn't have my car. When I called in the morning (4 hours after the reservation time) they still didn't have my car. I never got the rental that day.