6 locations in Vicksburg
Pros:Friendly Customer service
Cons:Give more discounts to frequent customers
Cons:Waiting outside in the heat was NOT good but understandable in light of COVID-19 issues. Not the size of vehicle that we requested
Pros:Staff was so polite
8.0 Very good
Cons:The gas mileage
Cons:Van was not there when arrived. Staff rude Van dirty Van was missing key parts: running board was broken off, driver side outside mirror was broken, driver side window would not let down
8.4 Very good
Pros:Carson and Donovan were really good and professional
Cons:The car wasn't as clean as it should have been. And back left tire lost air pressure overnight. However, Carson gave me consideration for the inconvenience.
Pros:Never got a car, so nothing to like.
Cons:I was sent to a pick up location that had been closed for years. Had to travel 10 miles to another location, then told I wasn’t in their system so no car available. Thank goodness Budget was right next door.
Pros:First time customer. No wait and no long paper work to fill out.
Cons:More Variety to choose from.
Cons:I had to cancel my trip because the rental location was didn’t exist and I had to spend more money on Uber back and forth to hotel and car rental places.
Pros:The car itself was nice and drove well.
Cons:I selected the Lakeland Dr office on the map and completed the reservation process. Unfortunately, I did not read the confirmation. Went to pick up the car at the Lakeland Dr and they did not have reserv. The reserv was at a site 20 min away, which was not on map when I selected!
Cons:After waiting in line I was told that they did not have phone number on file so they could not call me to let me know that they did not have any cars.
8.0 Very good
Pros:counter staff very polite and helpful.
Cons:Car was so low end did not have side mirror adjustment inside car. had to stop along highway to manually try to set the mirrors. not so bad on the driver side, but a real p[ain and not very safe on the passender side (without a passenger to help.