10.0 ExcellentFeb 8 2022
Staff were excellent in and out quickly. Perfect
10.0 ExcellentDec 1 2021
Friendly staff and it was quite quick the whole processing on both ends.
8.0 ExcellentMar 27 2021
Staff friendly and helpful
10.0 ExcellentJan 10 2021
Friendly staff. Clean and well maintained cars.
10.0 ExcellentMar 13 2020
Staff onsite was super friendly at the 30 Halawai locationLittle confusing when booking online. Started with a Westin location, they told me the only office that had a Jeep was the “airport” location, which turned out to be right across the street from my hotel. They did phone the location and let them know I was coming. And, my car was not there, they went and got it and I was on my way
10.0 ExcellentOct 22 2019
Staff was exceptionally friendly and helpful
10.0 ExcellentJun 3 2019
Very helpful and friendly staff!The hours of operation are pretty limited which is something to note ahead of time in picking up the vehicle. Could have been clearer in the booking and confirmation process.
6.8 GoodMay 11 2019
The drop off was easy but it’s too far to get back to Lahaina Harbor so we had to get a taxi to get there.Shorter distance to and from car rental would be better. We had to get a taxi to the car rental and back.
8.0 ExcellentJan 19 2019
We had to take a taxi there as the place at the Sheraton within walking was sold out. They were very very busy but shantelle did a good job of moving us through quickly and let us return it at the rental place within walking. The key drop.box was easy to find.I understand they were busy, but they were unable to pick us up so we could get on our way so we had to pay a taxi.
9.6 ExcellentMar 30 2018
Pickup at ship pier or a ride to pier would provide better customer serviceNo transportation