Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,806 reviews
Cleanliness
7.5
Comfort
7.5
Pickup/Dropoff
7.5
Value for money
7.5
Enterprise car rental prices in West Springfield
| Economy | $40/day | |
| Compact | $40/day | |
| Intermediate | $42/day | |
| Standard | $45/day | |
| Full-size | $45/day | |
| SUV | $45/day | |
| Minivan | $77/day | |
| Premium | $60/day | |
| Luxury | $92/day | |
| Commercial | $46/day | |
| Van | $73/day | |
| Box truck | $87/day |
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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4.0
False hope
Pros: Rental was canceled
Cons: We were unable to rent the car due to the insurance requirements for a 12 passenger van. Should have been stated in the rental process that regular car insurance does not transfer to a 12 passenger van and only those with special insurance or license are allowed to rent this size car. Very disappointed to find this out 2 days before our event.
review from
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10.0
Enterprise scores big
Pros: We were able to rent exactly what we wanted very close to us. Loved the communication which was all via email including the contract and the invoice. Was able to drop off after hours on a Sunday and had a call on Monday to confirm that everything was fine and to give me the total invoice amount for my approval.
Cons: Inside window needed cleaning.
review from
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2.0
no vehicle
Cons: bad
review from
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10.0
Pros: Car was brand new with only 6000 miles. Ready when we arrived. Simple and easy. Staff was very pleasant when discussing this with them. No issues so far.
Cons: Waiting for my gas charge to be refunded. We filled the car up before dropping it off. I called to make sure I was not being charged. I was charged and am now waiting to receive the gas credit. I am sure it will be taken care of.
review from
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10.0
Pros: Car was brand new with only 6000 miles. Beautiful, clean and comfortable. Had many options and made our trip amazing!!!
review from
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4.0
Blanca
Pros: I like the fact that I.had a car for a few days. Car had a few scratches but comfortable.
Cons: I didn't like the fact that I had to.pay more than what reserve for, and I couldn't get the car for the days I reserve for. I was supposed to have for $208.00 from the September 22 to October 1,'and I end up paying $349.00 from 22 to the 30th only. I still have one more day here without a car Saturday 1rst. Thank you for allowing me to do complaint.
review from
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10.0
Enterprise scores big
Pros: We were able to rent exactly what we wanted very close to us. Loved the communication which was all via email including the contract and the invoice. Was able to drop off after hours on a Sunday and had a call on Monday to confirm that everything was fine and to give me the total invoice amount for my approval.
Cons: Inside window needed cleaning.
review from
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10.0
Pros: Car was brand new with only 6000 miles. Ready when we arrived. Simple and easy. Staff was very pleasant when discussing this with them. No issues so far.
Cons: Waiting for my gas charge to be refunded. We filled the car up before dropping it off. I called to make sure I was not being charged. I was charged and am now waiting to receive the gas credit. I am sure it will be taken care of.
review from
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10.0
Pros: Car was brand new with only 6000 miles. Beautiful, clean and comfortable. Had many options and made our trip amazing!!!
review from
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4.0
False hope
Pros: Rental was canceled
Cons: We were unable to rent the car due to the insurance requirements for a 12 passenger van. Should have been stated in the rental process that regular car insurance does not transfer to a 12 passenger van and only those with special insurance or license are allowed to rent this size car. Very disappointed to find this out 2 days before our event.
review from
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2.0
no vehicle
Cons: bad
review from
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4.0
Blanca
Pros: I like the fact that I.had a car for a few days. Car had a few scratches but comfortable.
Cons: I didn't like the fact that I had to.pay more than what reserve for, and I couldn't get the car for the days I reserve for. I was supposed to have for $208.00 from the September 22 to October 1,'and I end up paying $349.00 from 22 to the 30th only. I still have one more day here without a car Saturday 1rst. Thank you for allowing me to do complaint.
review from
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Where can I find Enterprise car rentals in West Springfield?
1053 Riverdale Street Ste. B, Enterprise car rentals
Address
1053 Riverdale Street Ste. BPhone
+1 413 785 5002Top Tips For Renting a Car from Enterprise in West Springfield
- 25% of our users found rental cars from Enterprise in West Springfield for $41 or less
- Book your rental car from West Springfield in Enterprise at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Enterprise in West Springfield are around 52% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in West Springfield
How much does it cost to rent a car from Enterprise in West Springfield?
On average a rental car from Enterprise in West Springfield costs $55 per day.
What is the most popular rental car from Enterprise in West Springfield?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise in West Springfield.
How many car rental locations does Enterprise have in West Springfield?
Enterprise has 1 rental location in West Springfield. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Bradley Intl Airport (BDL)?
No (According to our data)
Does Enterprise offer shuttle or airport pick-up services from Bradley Intl Airport (BDL)?
Yes