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The staff was very friendly and helpful. Room was a little small for two people.
Charming, friendly staff, great breakfast, convenient location
It was a charming home and the bears are the most I've ever seen and most of all the are Steif from from Germany not China. All was great and her little CEO was darling. The breakfast was one of the best ever. I'd love to make it again in the near fut NOthing
Beautiful home - loved the old victorian home! Beautiful little Vermont town with great food within walking distance. Hostess was amazing and the breakfast was a 10+++!! The bathroom and shower were really small.
The restaurant was excellent. The staff were friendly and helpful. The location was within a short walk of several very interesting small shops. The lounge was comfy. The room was very small. No coffee or TV in room. The grounds were a disappointment. There were no breakfast meats with the included breakfast.
Location was beautiful. Mountains right outside the windows. Would be great during winter as the ski slopes are right outside. Main building was under construction and closed. Was not aware of this before arrival. Restaurant and Arcade were in main building and therefore closed also. Had to travel off the mountain to town for any dining.
Super staff! Loved the room/suite and the wonderful area. Manager was extremely helpful with a room switch. Great experience that I will gladly repeat again in the future!
Showed up at 4:15. Still had to wait another hour before I could enter my room. Check ins started at 3pm. Staffing in restaurant needed more employess took 2 hours total to dine.
Excellent place to stay to visit Okemo and Killington General had no butter and only holiday spiced beer...during the three days I spent they did not replenish. The staff did not have or could not get permission to restock. Pass on apps at resteruant but do get main entrees ...bar was out of Jack Daniels??
Staff were friendly and cordial. The place was built for a ski resort but the resort closed so it is miles from area attractions. Bathroom was small. T.V. reception poor.
The room attendant was geninuely kind and helpful during our stay. The checkout time was not clearly stated nor printed on premise. The day of our departure the front desk agent called the room regarding a billing issue, yet failed to realize that the error was caused on the hotels part. No apology was offered
The hotel was nice but too far from anything. Bedroom so small you have to go sideways to get to the other side. Lots of cold air coming threw windows. Pool was huge but so cold! Staff was very accommodating and everything was very clean. Breakfast for $7 was decent and offered a wide variety of foods. Didn't eat in the restaurant but it looked nice. Hopefully someone will be able to get the ski slopes up and running, that would be the key to a great resort.
The location, the views and there was no cell service. They say the rooms have fireplaces, when in fact all they are is an electric insert into a converted gas fireplace. Hard to have a romantic get away with the wife with an electric fireplace.
The kitchen area was clean and stocked with ample cookware. Went to open up couch for my kids to sleep in and pullout was covered in crumbs and whole crackers. Food in tavern was over priced, small portions and unpalatable. The 'breakfast buffet', which you have to pay for, was sparse And disappointing.
This guest did not leave comments about this hotel.
Excellent room for price. WiFi works well in and out of the hotel. Bandwidth is good enough to video chat. Very scenic in the mountain get away. Good 8ft pool and running trail. No cell phone reception. Easy fix is to use WiFi to text using app.
Awesome villa. Extremely clean. Maybe you should tell people the ski area is closed. People upstairs drunk and obnoxious. Too bad that we got up at 4 and did not worry about waking them....
Room was large, clean, and very suited to our dog. Great restaurant on premises. Nothing
How it was decorated, friendly staff Everything was great, I can think of anything I didn't like
vintage rooms, restaurant was excellent parking was almost non-existent
friendly staff upon checkout hotel staff should say thankyou , no breakfast served at this time of year
The facilities available in the suite were excellent We could not find a directory in the suite giving information about the hotel and local amenities.
The hotel is a little bit outdated
Only 10 minutes to the mountain and only a few minutes away from several restaurants. Nice fireplace and lounge area and a decent game room for the kids. Bedroom was quite large and the beds and furniture in the room beat our expectations.
I was very happy of the price and services in this hotel. The suite room offered a full kitchen that allowed us to cook and make lunches to prep for fall folliage trips into the Vermont mountains. I will absolutely return again next year.
we stayed at pointe because castle was full. we enjoyed both dinner and breakfast at the castle. we are getting to know the way to your hotels and it is not as far as it ssems. ouur guests from russia really liked the scenery i wish that the dinner menu would change, just a little
Just great people who run this place, and, being relatively new owners (this is their first summer), they're around all the time and very generous, helping with my travel plans, extending breakfast a few minutes, offering coffee to take away, etc. Most importantly, though, this place just has a clean, great, retro vibe. None of the fancy, new off-gassing generic decor. Real wood dressers and desks, vintage photo prints, etc. But also with some newer rugs and colorful walls in common spaces. This place hasn't been "let go" -- quite the opposite. New owners seem to be restoring and putting lots of love in it, even new TVs. A great yard and view -- you can even BBQ there, or just lounge in the comfortable chairs on the covered loft. It's a wonderful place, and very affordable. HIGHLY RECOMMEND. What's not to like? You know how they say, "When in Rome..."? Well, when in Vermont, stay at a place like this, rather than finding some big corporate chain hotel full of generic furniture, views of overlit parking lots, and employees who turnover every 2 months.
Owner was very friendly and personal. He worked with us for a late check in. Beds were comfy. TV was crap, really grainy image with lines across the screen. Not a big deal tho since we spent most time outside. Bathroom door didn't close or lock.
Cute motel in the Vermont woods! Stayed for one night in the budget room, small and older but perfect for the price, can't beat it! Would definitely come back to stay again if skiing in the area. The staff is very very friendly and accommodating!!
Nice bathrooms Noises all night kept me awake. No tv in the room.
The location. The town of Grafton is just picture perfect, and the hotel (the building) is very fitting. It is a lovely town to visit. The reception staff were not very friendly or reaching out with suggestions for out of town visitors. Also the check in time is too late at 4pm.
Loved our room, and the bed was the most comfortable that we have ever slept on! Can't think of anything.
This was a really wonderful Inn. Friendly staff and beautiful room. It was a lovely little town to visit.