Good to know
Value for money
Distance to city center
Distance to airport
|"Friendly staff and great service."||(in 59 reviews)|
|"Room was clean, WiFi excellent"||(in 27 reviews)|
|"Great downtown chicago location."||(in 6 reviews)|
|"The parking was very expensive."||(in 11 reviews)|
|"Hotel smelled awful."||(in 10 reviews)|
|"Did not provide free breakfast"||(in 12 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 17 reviews|
|blue line||in 10 reviews|
|clinton||in 4 reviews|
|close to downtown||in 19 reviews|
|close to union station||in 4 reviews|
|dirty hotel||in 54 reviews|
|good breakfast||in 50 reviews|
|great location||in 94 reviews|
|hour later||in 5 reviews|
|location friendly||in 76 reviews|
|new room||in 138 reviews|
|pay to park||in 30 reviews|
|rooftop pool||in 51 reviews|
|staff was very friendly||in 198 reviews|
|walking distance||in 10 reviews|
Not one thing .
Nothing about the hotel matched the description online . There was no robes , slippers , waters or clean sheets provided for my executive king room . House keeping did not come knock on the door for two days , I had to go down stairs and get new towels and slept in the same sheets . There was no breakfast nor pool as described . The women at the front desk tried to charge me multiple times when I first arrived . The room is dirty there’s something on the ceiling walls , stains on the carpet and the bathroom is the smallest I ever seen . I complained to the manager and still wasn’t able to get help . I won’t ever stay here again . I paid 484$ just to sit in a small , dirty room with no amenities .
Location was nice.
Site said parking was available onsite but failed to mention the $50 charge per night. Booked a king single bed and recieved a double bed room.
Staff was wonderful.
Snack/store was way over priced and not much offered.
Didn't appear a 3 star. Faded paint, dusty room, musky room odor, clothes rack had clipped paint, coloring from spills on various walls.
The Holiday Inn & Suites Chicago Downtown hotel is located near Willis Tower and the Chicago Loop. On South Canal Street, this property is near I-290 and offers easy access to downtown dining, nightlife, shopping, and more. The Museum Campus, Navy Pier, and United Center are also near this hotel. There is also an onsite bar & grill restaurant at the hotel, which offers free onsite parking for all guests. Truck, bus, and RV parking is not available at this property.
Kids under age 18 stay free at Holiday Inn properties and children under 11 enjoy free meals in the on-site restaurant. Complimentary high-speed WiFi is available in all guest rooms and public areas. Valet parking is available for an additional fee. Pets are not allowed at this hotel and there is a $250 fee for all violations. The hotel staff speaks English, Spanish, Hindi, and Romanian. This is a smoke-free property that offers 145 guest rooms in total, with eight accessible rooms and 27 upgraded suites.
The Holiday Inn & Suites Chicago Downtown hotel offers premium HDTV with cable in every guest room. There is also a work desk and a sitting chair, and individual climate control is provided. Suites feature a separate living and sleeping area with a sleeper sofa and a kitchenette, along with premium amenities. This hotel has an outdoor pool and lounge area that is open seasonally, along with a 24-hour fitness center and a 24-hour business center. The front desk is also available 24 hours a day.
based on 348 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Holiday Inn & Suites Chicago-Downtown
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Most Popular Landmarks
- Willis Tower 0.4 mi
- Symphony Center 0.8 mi
- Art Institute of Chicago 0.9 mi
- Grant Park 0.9 mi
- Chicago Theater 1 mi
- Chicago Cultural Center 1 mi