Holiday Inn & Suites Chicago-Downtown By IHG

The hotel offers an onsite bar & grill restaurant, free onsite parking for all guests, and a seasonal outdoor pool and lounge area. Additionally, kids under 18 stay free and children under 11 enjoy free meals in the on-site restaurant.

The hotel staff speaks English, Spanish, Hindi, and Romanian. Guests have praised the exceptional staff for being friendly, helpful, and delightful.

Guests have consistently praised the hotel for clean and comfortable rooms, along with very comfortable beds and pillows.

While the hotel offers free onsite parking for all guests, some guests have expressed concerns about the overpriced parking. It's important to note that truck, bus, and RV parking is not available at this property.

The hotel is conveniently situated for Union station and the 'L' metro, making it an ideal location for those who prefer to stay near transportation. Additionally, the rooftop pool and the hotel's modern and clean building make for a pleasant stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the noise from the adjacent freeway and construction in the area could be bothersome, so packing earplugs might be helpful for light sleepers.

Guests enjoyed the rooftop pool and lounge area, which is open seasonally. If visiting during the appropriate season, be sure to make use of this facility.

Some guests were able to secure early check-in and late check-out, providing relief for those with flight schedules to consider. It's worth inquiring about this option.

Several guests mentioned noise disturbances, such as traffic noise and construction. Light sleepers may want to consider requesting a room away from potential sources of noise.

While the hotel offers an on-site restaurant, some guests found the food to be underwhelming. Consider exploring the nearby dining options for a wider selection.

The hotel offers a 24-hour fitness center, providing guests with the flexibility to work out at their convenience.

Some guests found the parking fees to be expensive. It's advisable to inquire about parking rates in advance and explore alternative parking options in the area.

A few guests mentioned that the rooms were smaller than expected, so it may be beneficial to manage expectations regarding the room size.

The hotel's proximity to Union Station and the "L" metro was highlighted by some guests. This could be advantageous for those who prefer to stay near transportation hubs.