Pros (+) There is a small outdoor pool. Very quiet. Hard to find outdoor pool in Chicago!! Pool very clean. View not the best but totally worth it to sit in the sun!!
Cons (-) Older hotel but well kept.
3 stars
Holiday Inn & Suites Chicago-Downtown
Photos of Holiday Inn & Suites Chicago-Downtown
Overview
The Holiday Inn & Suites Chicago Downtown hotel is located near Willis Tower and the Chicago Loop. On South Canal Street, this property is near I-290 and offers easy access to downtown dining, nightlife, shopping, and more. The Museum Campus, Navy Pier, and United Center are also near this hotel. There is also an onsite bar & grill restaurant at the hotel, which offers free onsite parking for all guests. Truck, bus, and RV parking is not available at this property.
Kids under age 18 stay free at Holiday Inn properties and children under 11 enjoy free meals in the on-site restaurant. Complimentary high-speed WiFi is available in all guest rooms and public areas. Valet parking is available for an additional fee. Pets are not allowed at this hotel and there is a $250 fee for all violations. The hotel staff speaks English, Spanish, Hindi, and Romanian. This is a smoke-free property that offers 145 guest rooms in total, with eight accessible rooms and 27 upgraded suites.
The Holiday Inn & Suites Chicago Downtown hotel offers premium HDTV with cable in every guest room. There is also a work desk and a sitting chair, and individual climate control is provided. Suites feature a separate living and sleeping area with a sleeper sofa and a kitchenette, along with premium amenities. This hotel has an outdoor pool and lounge area that is open seasonally, along with a 24-hour fitness center and a 24-hour business center. The front desk is also available 24 hours a day.
Latest deals for Holiday Inn & Suites Chicago-Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn & Suites Chicago-Downtown
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Quiet street view
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Kitchen
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Pool table
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Dining
- Snack bar
- Restaurant
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Pool
Reviews of Holiday Inn & Suites Chicago-Downtown
8.0
Very good
815 verified ratings
Wonderful
304
Very good
124
Good
129
Okay
55
Fair
69
Mediocre
36
Poor
98
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially its proximity to Union Station, making it convenient for travelers. The staff received positive remarks for their friendliness and service. However, many guests expressed dissatisfaction with cleanliness issues, including dusty rooms and bedbugs. Additionally, some amenities were lacking, such as temperature control in rooms and small bathrooms, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
61 reviews
8.2 out of 10
2 reviews
All reviews
Pros (+) Location
Cons (-) Balelt Parking
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an onsite bar & grill restaurant, free onsite parking for all guests, and a seasonal outdoor pool and lounge area. Additionally, kids under 18 stay free and children under 11 enjoy free meals in the on-site restaurant.
What can I expect from the hotel's customer service?
The hotel staff speaks English, Spanish, Hindi, and Romanian. Guests have praised the exceptional staff for being friendly, helpful, and delightful.
How are the beds at the hotel?
Guests have consistently praised the hotel for clean and comfortable rooms, along with very comfortable beds and pillows.
Is parking readily available at the hotel?
While the hotel offers free onsite parking for all guests, some guests have expressed concerns about the overpriced parking. It's important to note that truck, bus, and RV parking is not available at this property.
What is the best time to visit the hotel?
The hotel is conveniently situated for Union station and the 'L' metro, making it an ideal location for those who prefer to stay near transportation. Additionally, the rooftop pool and the hotel's modern and clean building make for a pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Earplugs
Some guests noted that the noise from the adjacent freeway and construction in the area could be bothersome, so packing earplugs might be helpful for light sleepers.
Take Advantage of the Rooftop Pool
Guests enjoyed the rooftop pool and lounge area, which is open seasonally. If visiting during the appropriate season, be sure to make use of this facility.
Check for Early Check-in and Late Check-out
Some guests were able to secure early check-in and late check-out, providing relief for those with flight schedules to consider. It's worth inquiring about this option.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances, such as traffic noise and construction. Light sleepers may want to consider requesting a room away from potential sources of noise.
Explore Nearby Dining Options
While the hotel offers an on-site restaurant, some guests found the food to be underwhelming. Consider exploring the nearby dining options for a wider selection.
Utilize the 24-Hour Fitness Center
The hotel offers a 24-hour fitness center, providing guests with the flexibility to work out at their convenience.
Inquire About Parking Rates
Some guests found the parking fees to be expensive. It's advisable to inquire about parking rates in advance and explore alternative parking options in the area.
Take Note of Room Size
A few guests mentioned that the rooms were smaller than expected, so it may be beneficial to manage expectations regarding the room size.
Consider Proximity to Transportation
The hotel's proximity to Union Station and the "L" metro was highlighted by some guests. This could be advantageous for those who prefer to stay near transportation hubs.
Location
506 West Harrison Street, Chicago, IL 60607
What's nearby
- Willis Tower0.4 mi
- Chicago Board of Trade Building0.5 mi
- Art Institute of Chicago0.9 mi
- Harpo Studios0.9 mi
- Grant Park0.9 mi
- Chicago Theater1 mi
- Millennium Park1.1 mi
- Michigan Avenue Bridge1.3 mi
- Field Museum1.3 mi
- Shedd Aquarium1.4 mi
- River North1.5 mi
- Michigan Avenue1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn & Suites Chicago-Downtown
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $242 |
Average price (weekend night) | $247 |
When to book a room at Holiday Inn & Suites Chicago-Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn & Suites Chicago-Downtown
FAQs when booking at Holiday Inn & Suites Chicago-Downtown
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 8.1 mi |
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