|Distance to city center||1.3 mi|
|Nearest Airport||Chicago All airports|
|Distance to airport||0.8 mi|
|"Great room with comfortable bed."||(in 101 reviews)|
|"bed so comfortable, breakfast choice fantastic."||(in 17 reviews)|
|"Customer service was excellent."||(in 21 reviews)|
|"Swimming pool was too small"||(in 4 reviews)|
|"Ambulance sirens never stopped overnight and can disturb your sleep."||(in 6 reviews)|
|clean room||in 407 reviews|
|comfortable beds||in 37 reviews|
|friendly staff||in 326 reviews|
|great hotel||in 217 reviews|
|great location||in 529 reviews|
|hot tub||in 37 reviews|
|king room||in 6 reviews|
|magnificent mile||in 54 reviews|
|motion light||in 4 reviews|
|parking is too expensive||in 95 reviews|
|room lighting||in 328 reviews|
|room service||in 84 reviews|
|sirens all night||in 49 reviews|
|street level||in 13 reviews|
|swimming pool||in 77 reviews|
|view of the city||in 80 reviews|
Overall, nice location, great amenities
We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.
Great location off Michigan Ave. But a very quiet street overall for such a great location.
Rooms are a little dark.
Top-notch and close to shopping & medical
Location, value, amenities, staff, rooms, property were all excellent.
Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.
Great clean room and friendly staff
I liked it all
Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.
Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.
The location was within walking distance to Everything. The hotel was very comfortable.
Close to shops at magnificent mile
Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store
Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice
No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.
Look further before you jump the cliff!
The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.
Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction
The hotel was nice overall but a few experiences totally ruined our trip. First off, it's the middle of the summer and the air conditioning in our room wasn't working. So we had to sleep in an 80 degree room. Next we found a massive blood stain on the comforter that someone tried to wash but it never came out. Absolutely disgusting! There was also mild in the shower which again goes to show the rooms are NOT clean. There was also very little lighting in the room and most did not even work. For over $300 a night do yourself a favor and go elsewhere.
Guests of the Windy City can enjoy sophisticated lodging on Lake Michigan at Chicago Hotels’ Hyatt Centric Chicago Magnificent Mile. Luxury and a convenient location come together in this high-end establishment that caters to business and leisure travelers. Dark wood furnishings and plush accent furniture give the rooms at the Hyatt Centric Chicago Magnificent Mile an urban appearance while delivering a lavish stay. Each of the hotel’s 419 guest rooms are designed with comfort in mind and run from 350 to 520 sq. ft. A spacious Executive King Suite measures 735 sq. ft and features a modern sitting room with upgraded bathroom and separate work and living spaces. The Hyatt Centric Chicago provides guests with a 55” flat-screen HDTV, motion sensor lights, refrigerator, Keurig coffee maker, in-room safe, jersey-knit hooded bathrobes, and bath amenities from BeeKind by Gilchrist & Soames. On-site dining is available at Level Two Restaurant and its all-American menu. A quiet dining room and separate lounge provide the ideal separation for a peaceful meal and Level Two’s live entertainment. GrubHub offers delivery to guest rooms for a convenient way to enjoy some of Chicago’s local dives. Hyatt Centric is located just minutes from Downtown and River North with immediate access to the Chicago Riverwalk and Water Tower Place for an abundance in local dining and shopping. Garfield Park, Lincoln Park, and Hyde Park are just minutes away, making the hotel convenient for business travelers that need city access and casual tourists.
Based on 3,693 reviews
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|Chicago Midway||9.7 mi|
|Chicago O'Hare Intl||15.6 mi|
|Summit, Illinois||11.8 mi|