The Royal Sonesta Chicago River North

The hotel offers a rooftop pool, a restaurant, and a bar/lounge, providing guests with a luxurious and convenient experience. Additionally, the hotel provides a fitness center and laundry facilities for added convenience.

Some guests mentioned concerns about the cleanliness, such as cigarette odor in rooms and a need for furniture refreshment. However, many guests praised the hotel's cleanliness and the staff's efforts to maintain a welcoming environment.

The hotel offers valet parking and private parking, ensuring that guests have convenient options for parking during their stay. However, some guests mentioned a lack of free parking and unexpected destination fees.

Guests can expect exceptional customer service, as many reviews highlighted the helpful and friendly staff. However, a few guests mentioned instances of unmet expectations and a need for improvements in certain areas.

The hotel's high season is in June, offering an ideal time to experience the hotel's fantastic location and amenities. Additionally, the hotel's festive Christmas decorations in the lobby create a delightful atmosphere for guests visiting in December.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

December is mentioned as the low season, which could mean fewer crowds and potentially lower prices.

The hotel's proximity to attractions like the Magnificent Mile, Chicago Riverwalk, and Millennium Park makes it a convenient base for exploring the city.

Some guests noted the absence of a mini fridge or microwave in the room, which could be inconvenient for those traveling with specific needs or preferences.

Several guests were surprised by the high cost of parking, so it's advisable to confirm parking fees in advance to avoid unexpected expenses.

Guests who had specific requests, such as a higher floor or specific room features, found the staff to be accommodating and helpful in fulfilling their needs.

Some guests were surprised by additional charges not communicated upfront, such as a hospitality charge for pool and morning coffee, so it's advisable to clarify all potential extra costs.

While some guests enjoyed the restaurant food, others were disappointed by the absence of a restaurant or the closure of the bar on certain days. It's worth checking the dining options available during your stay.

A few guests experienced delays during check-in, so arriving during less busy times might result in a smoother check-in process.

Guests traveling with specific needs, such as a need for a fridge or tea/coffee maker, should confirm the availability of these amenities in the room before arrival.