The staff were awesome . Shout to Josh ! He was very helpful with great customer service.
Latest deals for The Royal Sonesta Chicago Downtown
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Deals from
$89
•Cheapest rate per nightCompare prices for Deluxe room, King room and 49 more The Royal Sonesta Chicago Downtown deals.
Deluxe room, bed type unknown
$89
nightly with fees
King room, 1 king bed
$122
nightly with fees
King room, 1 king bed
$138
nightly with fees
King room, bed type unknown
$158
nightly with fees
Standard room, bed type unknown
$169
nightly with fees
King room, bed type unknown
$189
nightly with fees
Deluxe room, bed type unknown
$197
nightly with fees
Deluxe room, 1 king bed
$214
nightly with fees
King room, bed type unknown
$240
nightly with fees
Queen room, 2 queen beds
$251
nightly with fees
King room, bed type unknown
$251
nightly with fees
King room, bed type unknown
$257
nightly with fees
King room, 1 king bed
$279
nightly with fees
Deluxe room, 1 king bed
$292
nightly with fees
Double room, bed type unknown
$293
nightly with fees
Deluxe room, 1 king bed
$308
nightly with fees
Standard room, bed type unknown
$334
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at The Royal Sonesta Chicago Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Meeting/Banquet facilities
- Internet
Reviews of The Royal Sonesta Chicago Downtown
8.8
Very good
3474 verified ratings
Wonderful
1929
Very good
610
Good
463
Okay
165
Fair
154
Mediocre
54
Poor
99
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, with many noting its proximity to attractions and beautiful river views. The staff was frequently described as friendly, helpful, and accommodating, contributing positively to guests' experiences. Many guests also found the beds comfortable and appreciated the spacious rooms. However, several reviews mentioned issues with value for price, citing high costs and unmet expectations for certain amenities or room types. Overall, the positives centered on location, service, and comfort, making the hotel a popular choice for visitors.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
2033 reviews
8.4 out of 10
117 reviews
8.9 out of 10
45 reviews
8.8 out of 10
25 reviews
All reviews
Pros (+) Room, Location
Pros (+) Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Cons (-) Charging $300 for potential incidental usage is exorbitant.
Pros (+) That shower in the king room was to die for.
Cons (-) No air vents in the bathroom.
Pros (+) The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Cons (-) The room was hot and muggy, which didn't change despite having the thermostat set as low as it would go. The elevators took FOREVER. It was not uncommon to wait 10-15 minutes once calling the elevator to have it arrive. Food in the hotel was fine, nothing special and expensive.
Pros (+) Great downtown location
Cons (-) An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.
Pros (+) Great price and location.
Cons (-) The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.
Pros (+) Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Cons (-) Facing the Trump Tower.......
Pros (+) Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Cons (-) No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.
Pros (+) Perfect location, easy access to shopping, restaurants and museums
Cons (-) A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered in the rooms?
The rooms feature complimentary bottled water, a mini-fridge, and a Keurig coffee maker, along with bath amenities. There are also pet-friendly guest rooms available.
Is valet parking available at the hotel?
Yes, valet parking is available to make your stay convenient.
What can guests expect from the on-site restaurant?
Hoyt's American Tavern offers a warm and social setting with popular Midwestern favorites, one-of-a-kind cocktails, and wine, providing a delightful dining experience.
When is the best time to visit the hotel?
The high season is in August, offering a great time to enjoy the beautiful views of the Chicago River and explore the city's attractions.
How is the cleanliness of the hotel rooms?
Guests have praised the hotel for very clean, comfortable, and spacious rooms, ensuring a pleasant and hygienic stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Take Advantage of the On-Site Spa Services
Guests appreciated the convenience of booking in-room spa appointments. Consider scheduling a relaxing massage or aromatherapy treatment during your stay.
Explore Nearby Attractions
The hotel's central location makes it easy to visit popular attractions such as the Chicago Theater, Millennium Park, and the Magnificent Mile, all within walking distance.
Consider Pet-Friendly Rooms
If traveling with a pet, the hotel offers pet-friendly rooms, making it convenient for guests with furry companions.
Be Mindful of Noise
Some guests reported issues with noise, so light sleepers may want to consider requesting a quieter room location.
Check for Room Upgrades
Several guests were pleasantly surprised with free room upgrades. It might be worth inquiring about upgrade options during check-in.
Valet Parking Convenience
While valet parking is available, guests noted that it can be expensive. Consider exploring alternative parking options in the area.
Utilize the Business Center
The hotel offers a well-equipped business center, including fax, computers, and a printer, providing convenience for business travelers.
Dining at Hoyt's American Tavern
Guests enjoyed the warm and social setting of the on-site restaurant. Consider trying the popular Midwestern favorites and unique cocktails during your stay.
Stay Informed About Seasonal Rates
Be mindful of the high season in August and low season in February, as rates and availability may vary during these times.
Location
71 East Wacker Drive, Chicago, IL 60601
What's nearby
- Michigan Avenue Bridge206 yd
- Chicago Theater277 yd
- Millennium Park0.4 mi
- Magnificent Mile0.5 mi
- Michigan Avenue0.5 mi
- Art Institute of Chicago0.6 mi
- Museum of Contemporary Art0.7 mi
- River North0.7 mi
- Chicago Board of Trade Building0.7 mi
- Willis Tower0.8 mi
- Grant Park0.8 mi
- Navy Pier1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Royal Sonesta Chicago Downtown
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $428 | $385 |
Cheapest month to stay with an average 51% drop in price. | Most expensive month to stay with an average 41% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The Royal Sonesta Chicago Downtown
Which month has the cheapest rates at The Royal Sonesta Chicago Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The Royal Sonesta Chicago Downtown is January, with an average nightly rate of $181. The most expensive month is September at $424 per night.
What is the cheapest day to book The Royal Sonesta Chicago Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The Royal Sonesta Chicago Downtown is Wednesday, with an average nightly rate of $338. The most expensive day is Tuesday at $650 per night.
How far in advance should you book The Royal Sonesta Chicago Downtown?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at The Royal Sonesta Chicago Downtown, book around 9 weeks in advance. This could save you approximately 49% compared to booking last minute.
KAYAK's top tips for your stay at The Royal Sonesta Chicago Downtown
FAQs when booking at The Royal Sonesta Chicago Downtown
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.8 mi | Chicago Midway | 9.3 mi |