Recent Reviews
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- Negative
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6.5
Great location, nothing special
Pros: Perfect location, easy access to shopping, restaurants and museums
Cons: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
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7.7
Pros: Everything in the room will be good! view is the best!!! Location is the best of the best!
Cons: When we check in, nobody tell us about breakfast, it is not include. When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!
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10.0
Cons: Parking sucked
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10.0
Great Stay!!!!
Pros: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.
Cons: I can't think of any negatives....
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10.0
Cons: Hotel and staff were great. Great location! We will book here in the future!
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7.1
Chicago Makes Everythin Better
Pros: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.
Cons: Elevator is really loud for room 3802 but only during high traffic hours. (View made up for it) Restaurant is disappointing for price and selection. If I am going to spend $25 for breakfast $10+ dollars for cocktails or any amount for average food at dinner, there are other options within walking distance that are SO much better. They need reasonable prices to compliment convenience.
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8.5
Pros: Location is fantastic and staff were all incredibly friendly. River views from room were great.
Cons: Facilities in the room were a little run down but clean and comfortable beds and everything else was great.
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10.0
The staff was amazing!
Pros: It is a large high rise in Chicago, but the staff makes you feel like you are very important! Their concierges are awesome...make sure you utilize their help!
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6.2
Cons: The bed was very uncomfortable. The staff was nice but felt robotic.
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10.0
Amazing stay and staff
Pros: Came early bc we were miserable at another hotel so we showed up at 1030AM Ann's they kindly let us check in for our four nights at that time so we could relax get and shower and unpack before hitting the city. Phenomenal location to all and I mean all things. The whole staff is friendly and helpful. Great city and river views. Would most certainly recommended to anyone visiting the city.
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6.2
Noisy and
Pros: Even though the hotel offers nice spacious rooms with an incredibly friendly staff the noise left us with less than desirable evenings. The noise from people in the hallway travelled down the entire hallway echoing, causing the ability to sleep quite difficult. Conversely early in the morning when people were beginning to check out you heard the elevator almost every time... and we were at least 4-5 rooms away from the elevator. Additionally there was hotel room service plates left in the hallway for 1 1/2 days with dirty food on it. I'm a patient person but that's unacceptable for even more than half a day
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8.2
Holiday Getaway
Pros: The location is great, and the staff was friendly.
Cons: I reserved two rooms in advance, but they did not put us next to each other. As a family traveling, this was disappointing.
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10.0
Cons: Parking sucked
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10.0
Great Stay!!!!
Pros: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.
Cons: I can't think of any negatives....
review from
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10.0
Cons: Hotel and staff were great. Great location! We will book here in the future!
review from
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8.5
Pros: Location is fantastic and staff were all incredibly friendly. River views from room were great.
Cons: Facilities in the room were a little run down but clean and comfortable beds and everything else was great.
review from
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10.0
The staff was amazing!
Pros: It is a large high rise in Chicago, but the staff makes you feel like you are very important! Their concierges are awesome...make sure you utilize their help!
review from
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10.0
Amazing stay and staff
Pros: Came early bc we were miserable at another hotel so we showed up at 1030AM Ann's they kindly let us check in for our four nights at that time so we could relax get and shower and unpack before hitting the city. Phenomenal location to all and I mean all things. The whole staff is friendly and helpful. Great city and river views. Would most certainly recommended to anyone visiting the city.
review from
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7.7
Pros: Everything in the room will be good! view is the best!!! Location is the best of the best!
Cons: When we check in, nobody tell us about breakfast, it is not include. When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!
review from
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7.1
Chicago Makes Everythin Better
Pros: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.
Cons: Elevator is really loud for room 3802 but only during high traffic hours. (View made up for it) Restaurant is disappointing for price and selection. If I am going to spend $25 for breakfast $10+ dollars for cocktails or any amount for average food at dinner, there are other options within walking distance that are SO much better. They need reasonable prices to compliment convenience.
review from
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8.2
Holiday Getaway
Pros: The location is great, and the staff was friendly.
Cons: I reserved two rooms in advance, but they did not put us next to each other. As a family traveling, this was disappointing.
review from
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6.5
Great location, nothing special
Pros: Perfect location, easy access to shopping, restaurants and museums
Cons: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
review from
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6.2
Cons: The bed was very uncomfortable. The staff was nice but felt robotic.
review from
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6.2
Noisy and
Pros: Even though the hotel offers nice spacious rooms with an incredibly friendly staff the noise left us with less than desirable evenings. The noise from people in the hallway travelled down the entire hallway echoing, causing the ability to sleep quite difficult. Conversely early in the morning when people were beginning to check out you heard the elevator almost every time... and we were at least 4-5 rooms away from the elevator. Additionally there was hotel room service plates left in the hallway for 1 1/2 days with dirty food on it. I'm a patient person but that's unacceptable for even more than half a day
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