Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive, Cleveland, OH 44114, United States
+1 216 696 9200$139
Cheapest
rate per night
8.6
Great
based on 244 reviews
| Provider | Nightly total |
|---|---|
| eDreams | $139 |
| Trip.com | $149 |
| Priceline | $159 |
About Cleveland Marriott Downtown at Key Tower
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
Located in vibrant downtown Cleveland, Ohio, across the street from the Cleveland Convention Center, Cleveland Marriott Downtown at Key Tower offers a location matched by few hotels. Check into our modern hotel to be near Lake Erie, the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center and FirstEnergy Stadium. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of nearby Lake Erie await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Spa or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Host your next event in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience the best that Cleveland, OH has to offer at Cleveland Marriott Downtown at Key Tower.
Photos of Cleveland Marriott Downtown at Key Tower
Property safety measures
Cleveland Marriott Downtown at Key Tower has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Rooms available at Cleveland Marriott Downtown at Key Tower
Show deals with
Standard Rooms($149 - $318)
Standard room
King Rooms($159 - $380)
King room
Double Rooms($139 - $281)
Amenities at Cleveland Marriott Downtown at Key Tower
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Health and safety
- Physical distancing in dining areas
- Physical distancing rules
- CCTV outside property
- Hand sanitizer in guest accommodation and key areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- Enhanced cleaning
- Safe
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Mini-market on site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Wedding services
- Safety deposit box
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Wi-Fi (surcharge)
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lake view
- Lockers
- Storage available
- Seating area
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Library
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Cycling
- Beauty salon
Spa
- Spa
- Spa and wellness center
- Massage
Laundry
- Laundry service
- Iron and ironing board
Fitness
- Aerobics
- Fitness center
Outdoor
- Outdoor furniture
Family friendly
- Cribs available
Reviews of Cleveland Marriott Downtown at Key Tower
8.6
Based on 244 verified guest reviews
7.7Solo
8.5Couples
8.0Families
8.3Friends
Pros +
Cons -
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Pros:Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
Cons:After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
Pros:Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons:This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
Cons:We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Doubletree they are friendly and give you delicious cookies!!!
Pros:Comfortable and easy
Pros:Check in and check out were fast. Everything was clean. They make staying there hassle free.
Cons:Had booked this room months in advance. Called the week of our stay to confirm our reservation and notify them we would be a late check in. At check in they no longer had a room for us, and sent us to another hotel nearby where we were given a king bed for multiple people. The room was really expensive, and we ended up getting something less than satisfactory.
Cons:Just very expensive for less than 24 hours in the hotel and it cost me over $300 for the room and the valet parking was $25 per day which totaled $50, to park my car for 27 hours. Arrived at 11:30 am left the next day at 2:30 pm.
Location
1360 West Mall Drive, Cleveland, OH 44114
What's nearby
- Old Stone Church190 yd
- Cleveland Public Library199 yd
- Soldiers and Sailors Monument279 yd
- Cleveland Arcade362 yd
- Terminal Tower0.3 mi
- Great Lakes Science Center0.4 mi
- FirstEnergy Stadium0.4 mi
- Rock and Roll Hall of Fame0.5 mi
- Progressive Field0.6 mi
- USS Cod0.6 mi
- Greater Cleveland Aquarium0.6 mi
- Playhouse Square Centre0.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Cleveland Marriott Downtown at Key Tower
Guests with existing Cleveland Marriott Downtown at Key Tower reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Cleveland Marriott Downtown at Key Tower for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Cleveland Marriott Downtown at Key Tower is located at 1360 West Mall Drive in Downtown, 0.2 miles from the center of Cleveland. Old Stone Church is the closest landmark to Cleveland Marriott Downtown at Key Tower.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Cleveland Marriott Downtown at Key Tower.
Cleveland Marriott Downtown at Key Tower is 10.2 miles from Cleveland Hopkins Intl. Cleveland Marriott Downtown at Key Tower is 11.4 miles from Cleveland Cuyahoga County.
Yes, Cleveland Marriott Downtown at Key Tower is a pet-friendly hotel.
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.2 mi |
Location rating | 9.2 |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 10.2 mi |