|"Very Clean & friendly staff."||(in 108 reviews)|
|"Very clean and amazing view"||(in 88 reviews)|
|""Great location, amazing staff and nice rooms!""||(in 107 reviews)|
|"Worst customer service I ever experienced."||(in 18 reviews)|
|"The cost for parking was crazy."||(in 51 reviews)|
|"WE parked at the Hilton garage."||(in 5 reviews)|
|room was nice||in 249 reviews|
|amazing staff||in 220 reviews|
|beautiful view||in 209 reviews|
|great location||in 167 reviews|
|valet parking||in 139 reviews|
|beautiful hotel||in 133 reviews|
|customer service||in 64 reviews|
|bar floor||in 52 reviews|
|breakfast is included||in 45 reviews|
|view of lake erie||in 39 reviews|
|bit pricey||in 37 reviews|
|hilton||in 18 reviews|
|bed was comfortable||in 11 reviews|
|hall of fame||in 11 reviews|
|rock and roll||in 11 reviews|
|roof top||in 11 reviews|
|long time||in 5 reviews|
|progressive field||in 5 reviews|
Staff was very attentive and prompt. Décor was modern and room service was excellent.
Housekeeping was irregular in room cleaning services. Most of the days room was not done all day and I had to call for service after returning to room in evening. Bathrobes were not provided in room, which are pretty standard in hotels of this class.
Excellent service very accommodating
Staff were very friendly and helpful. Good central location.
Room doors close very loudly and the noise woke me up mornings.
Great location. Super clean and modern.
Water was brown because of some work being done. Only has Valet parking. No free wifi
Location location location
Rooms were clean and well designed. Slept well because beds were comfortable, drapery kept light out, and room well insulated from noise. This is a large hotel and yet whenever we contacted the staff via text, room phone, or in person they responded to every one of our requests quickly. The hotel is within walking distance or short taxi ride of tourist attractions and restaurants etc. Also the view is nice.
I wish there had been charging outlets on the long desk/counter.
Definitely staying here again
The beds were super comfortable.
The bathroom needs more privacy. Especially when staying with a group of friends.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
based on 815 reviews
Policies vary by room type and provider.
All reservations at Hilton Cleveland Downtown – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Cleveland Downtown is located at 100 Lakeside Avenue East in Downtown, 0.3 miles from the center of Cleveland. Old Stone Church is the closest landmark to Hilton Cleveland Downtown.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Cleveland Downtown.
No, Hilton Cleveland Downtown does not offer free Wi-Fi.
No, Hilton Cleveland Downtown does not offer free parking.
No, Hilton Cleveland Downtown does not offer free airport shuttle service.
Hilton Cleveland Downtown is 10.2 miles from Cleveland Hopkins Intl. Hilton Cleveland Downtown is 42.6 miles from Akron/Canton.
Yes, Hilton Cleveland Downtown has a pool onsite.
Hilton Cleveland Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.