Located only a short walk from Cleveland Amtrak Station, Hilton Cleveland Downtown offers guests an ideal base when in Cleveland. It is situated a brief stroll from Terminal Tower.
A wide range of premium services are available for guests of Hilton Cleveland Downtown, such as a 24-hour business centre, a concierge and valet parking. Popular facilities include an indoor pool and wired internet.
Every room at the hotel offers a refrigerator and all the essentials for a comfortable stay.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by when looking to sit down to a meal. The on-site bar offers a relaxing setting for an evening drink.
Hilton Cleveland Downtown is within walking distance of Rock & Roll Hall of Fame & Museum and Quicken Loans Arena. Additionally, many places of interest are within easy reach.
Basics
Accessibility and suitability
Dining
Services and conveniences
Bathroom
General
Media and entertainment
Health and safety
Parking and transportation
Workspace
Laundry
Bedroom
Family friendly
Outdoor
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at the hotel?
The hotel offers a unique dining experience at the in-house restaurant, as well as a relaxing setting for an evening drink at the on-site bar. Special diet menus, snack bar, breakfast in the room, and vending machines for drinks and snacks are also available.
What are the common concerns about the hotel's dining options?
Some guests have mentioned that the buffet was overpriced and the food was cold upon arrival. Additionally, they noted that the restaurant had a limited menu, was expensive, and not very kid-friendly.
How is the cleanliness of the hotel rooms?
Guests have consistently praised the clean and comfortable rooms, with some mentioning the modern facilities and beautiful holiday decor. However, a few guests reported issues with room cleaning and restocking, as well as noise isolation problems.
What are the guests' opinions on the hotel's customer service?
Many guests have highlighted the friendly and helpful staff, with specific mentions of the front desk manager and the attentive front check-in staff. However, a few guests expressed dissatisfaction with the customer service, citing instances of rudeness and unhelpfulness.
What are the guests' comments on the hotel's location and views?
Guests have praised the hotel's excellent location, convenient for accessing nearby attractions and offering great views. However, some guests expressed disappointment with the wait times for check-in, while others wished for complementary transportation services.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
December is mentioned as the low season, which could mean better rates and fewer crowds.
Check for Special Events
If you're planning to visit during a high season like April, it's advisable to check for any major events or conventions happening in the area, as this could impact hotel availability and rates.
Be Mindful of Parking Costs
Several guests found the parking charges to be high, so consider this when budgeting for your stay.
Verify Room Readiness
Some guests experienced delays in getting their rooms ready, so it might be helpful to confirm the readiness of your room in advance, especially if you have specific timing requirements.
Explore Nearby Attractions
The hotel's proximity to attractions like the Rock & Roll Hall of Fame and Quicken Loans Arena makes it convenient for sightseeing and entertainment.
Consider Noise Isolation
Some guests mentioned poor noise isolation, so if you're sensitive to noise, it may be beneficial to request a quieter room location.
Check for Special Services
The hotel offers a range of services such as wedding services, business center, and room service, so it's worth exploring these options to enhance your stay.
Be Aware of Restaurant Costs
While the restaurant and bars were praised, some guests found the prices to be high, and the buffet was mentioned to be overpriced with cold food, so it's worth considering this when dining at the hotel.
Verify Special Requests
If you have specific requests, such as extra pillows or room cleaning, it may be beneficial to confirm these upon check-in to ensure they are promptly addressed.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | July | $186 | $224 |
Cheapest month to stay with an average 38% drop in price. | Most expensive month to stay with an average 90% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 0.3 mi | Cleveland Hopkins Intl | 10.2 mi |