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Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.8 "Great service."9.7 "97% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 9.0 "90% werehappy with the shuttle service ." 7.2 "72% thought theservice was very professional ." 7.3 "73% wereimpressed by the valet service ." -
7.9 "High comfort."7.6 "76% thought
rooms were spacious ." 9.3 "93% said thebeds were comfortable ." -
7.2 "Good location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "Easily accessible by car , said 100%." -
6.6 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 5.7 "57% thought theminibar was ok ." 6.4 "For only 64%, thetv was ok ." 5.6 "Only 56% thought theair conditioning was adequate ." -
5.8 "Internet is average."
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5.7 "Average value."5.0 "
Breakfast prices were ok , according to 50%." -
5.5 "Breakfast is mediocre."5.0 "
Breakfast prices were ok , according to 50%."
Overall Rating
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 8.8 "88% werehappy with the shuttle service ." 7.3 "73% thought theservice was very professional ." 7.3 "73% said thereception staff was great ." 7.1 "71% wereimpressed by the valet service ." -
7.2 "Good vibe."8.5 "85% said it was a
stylish hotel ." 7.8 "78%enjoyed the friendly atmosphere ." -
7.0 "Good location."10.0 "100%
liked the proximity to sightseeing ." -
6.2 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." 6.6 "66% said theview was so-so ." -
5.8 "Breakfast is mediocre."5.3 "
Breakfast prices were ok , according to 53%." -
5.6 "Average value."5.3 "
Breakfast prices were ok , according to 53%."
Overall Rating
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8.5 "Great service."9.5 "95% found the
staff to be very friendly ." 9.0 "90% werehappy with the shuttle service ." -
8.1 "Comfort level is high."7.9 "79% thought
rooms were spacious ." 9.2 "92% said thebeds were comfortable ." -
7.5 "Good location."10.0 "100%
liked the proximity to sightseeing ." -
7.3 "Good amenities."7.2 "72% thought the
building was wonderful ." -
6.7 "Vibe was decent."5.7 "Only 57% thought, the
hotel was modern ." -
6.2 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." -
5.6 "Average value."
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5.6 "Breakfast is mediocre."
Overall Rating
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8.7 "Great service."9.7 "97% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." -
8.1 "Food is delicious."
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7.3 "Good location."
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6.8 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." -
5.8 "Average value."
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5.6 "Breakfast is mediocre."
Overall Rating
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8.8 "Great service."9.7 "97% found the
staff to be very friendly ." -
7.9 "High comfort."7.6 "76% thought
rooms were spacious ." -
7.5 "Tasty food."
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7.0 "Good vibe."
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6.9 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
They helped me arrange to have flowers there for our anniversary and if we need to stay somewhere, we are picking this one again. Tv in the room was a little old.
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9.1review from
Loved the rooms and comfort of the bed. Enjoyed the services provided. Did not like that there isn't much diversity in the staff.
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7.1review from
The valet staff was amazingly friendly and polite. The room views were so-so. We kept finding long black hair around the room (my hair is short and dyed red, his is short and light brown). The shampoo/shower gave me dry scalp.
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9.7review from
Every staff member smiled and were sincerely friendly (from Maintenance, Valet Reception and everything in between. The Canopy Restaurant was Excellent; Servers' Julia and Paloma were fabulous at their jobs and very nice women. Having to spend long days at the Cleveland Clinic with very ill daughter this was a great place to come back to and have dinner. Prices very reasonable. My husband commented that The Tudor Arms Hotel, a ,Beautiful Historical Building, was a real find. We ate in the restaurant each night and was great to see the same people. Had to have a hotel close to the Cleveland Clinic and this was the 3rd closest with better rate than the other two. The rate was a little high having to stay for a week. I booked 1st part of week and rebooked for rest and they waived the $20.00 a day parking fee for the first booking as we had a patient at the Clinic; did not waive for rest of the week. We arrived on Sunday early evening and our Flat Screen TVs had no digital signal and they could not be fixed or replaced until Tuesday. My 80-year old mother was with me at the time and although our Junior Suite (Handicap Accessible) was great, having 2 not-functional TVs was a real problem for someone spending most of the time alone.
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9.7review from
Friendly, helpful staff. Wood floors. Clean. Nice decor. Delicious restaurant. Convenient to Cleveland Clinic & Museum of Art. Comfortable bed. My husband loved the shower head. Our door opened into the hallway, with slope. No inside chain on door. Bedside lights too bright and not over bedside table. Not much counter room in bathroom.
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3.1review from
No finish my stay at the hotel . Was therty .sucio el baño.towels every bad
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10.0review from
They helped me arrange to have flowers there for our anniversary and if we need to stay somewhere, we are picking this one again. Tv in the room was a little old.
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9.1review from
Loved the rooms and comfort of the bed. Enjoyed the services provided. Did not like that there isn't much diversity in the staff.
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9.7review from
Every staff member smiled and were sincerely friendly (from Maintenance, Valet Reception and everything in between. The Canopy Restaurant was Excellent; Servers' Julia and Paloma were fabulous at their jobs and very nice women. Having to spend long days at the Cleveland Clinic with very ill daughter this was a great place to come back to and have dinner. Prices very reasonable. My husband commented that The Tudor Arms Hotel, a ,Beautiful Historical Building, was a real find. We ate in the restaurant each night and was great to see the same people. Had to have a hotel close to the Cleveland Clinic and this was the 3rd closest with better rate than the other two. The rate was a little high having to stay for a week. I booked 1st part of week and rebooked for rest and they waived the $20.00 a day parking fee for the first booking as we had a patient at the Clinic; did not waive for rest of the week. We arrived on Sunday early evening and our Flat Screen TVs had no digital signal and they could not be fixed or replaced until Tuesday. My 80-year old mother was with me at the time and although our Junior Suite (Handicap Accessible) was great, having 2 not-functional TVs was a real problem for someone spending most of the time alone.
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9.7review from
Friendly, helpful staff. Wood floors. Clean. Nice decor. Delicious restaurant. Convenient to Cleveland Clinic & Museum of Art. Comfortable bed. My husband loved the shower head. Our door opened into the hallway, with slope. No inside chain on door. Bedside lights too bright and not over bedside table. Not much counter room in bathroom.
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