Services and conveniences
General
Kitchen
Dining
Basics
Accessibility and suitability
Laundry
Media and entertainment
Health and safety
Pool and spa
Parking and transportation
Bedroom
Workspace
Bathroom
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's food quality?
The food at the hotel has been described as amazing and the breakfast is cooked to order and perfect each day, according to guest reviews.
Are the beds comfortable at the hotel?
Guests have mentioned that the beds are comfortable and provide a great night's sleep, ensuring a pleasant stay.
Is parking available at the hotel?
The hotel offers free parking and a shuttle service, making it convenient for guests who are driving or renting a car during their visit.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for being very clean, with well-maintained facilities and rooms, ensuring a pleasant and hygienic environment.
What can I expect from the customer service at the hotel?
The staff at the hotel has been described as friendly, welcoming, and efficient, ensuring a positive and enjoyable experience for guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Jacuzzi Tub
Guests appreciated the spacious and enjoyable experience provided by the jacuzzi tubs in some rooms.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, you can request pet-friendly accommodations for a fee.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as the Great Wolf Lodge Water Park, SEA LIFE Charlotte-Concord Aquarium, and Concord Mills Outlet Mall, providing plenty of entertainment options.
Check Room Amenities
Some guests found the lack of USB ports in the rooms inconvenient, so it's advisable to check for this amenity if it's important to you.
Be Mindful of Noise Levels
While the hotel is generally quiet, some guests mentioned noise issues, so it's worth considering this when choosing a room location.
Request a Room Tidy-Up
The hotel doesn't automatically provide fresh towels and make up the bed daily, so if you prefer daily room service, it's best to request it.
Enjoy the Made-to-Order Breakfast
Guests praised the cooked-to-order breakfast, highlighting it as a perfect start to the day.
Utilize the Free Shuttle Service
Take advantage of the hotel's free shuttle service for convenient transportation.
Consider Room Upgrade
Some guests received complimentary upgrades due to overbooking, so it may be worth inquiring about this possibility.
Check for Special Offers
The hotel occasionally offers special deals, so it's worth checking for any promotions or discounts before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | September | $185 | $144 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 60% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 7.7 mi | Concord Regional | 1.1 mi |