This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request. Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
7.6
Good
1238 reviews
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Amenities at Sleep Inn & Suites at Concord Mills
Outdoor pool
Fitness center
Free Wi-Fi
Tea/coffee maker
Coffee machine
Free parking
Business center
Wi-Fi available in all areas
TV
Cable or satellite TV
Reviews of Sleep Inn & Suites at Concord Mills
7.6
Good
1238 verified ratings
Wonderful
474
Very good
172
Good
169
Okay
89
Fair
102
Mediocre
65
Poor
167
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, with many mentioning proximity to venues and attractions as a highlight. The breakfast was frequently described as good or excellent, offering a nice variety. Comfortable beds and spacious rooms were also appreciated by several guests. However, there were repeated complaints about cleanliness issues, such as dirty towels, mildew, and maintenance problems in bathrooms. Service was a common point of dissatisfaction, with reports of unfriendly or unhelpful staff, housekeeping lapses, and difficulties reaching the front desk.
AI-Generated from customer reviews
Location10 out of 10
Bed Comfort8.5 out of 10
Breakfast8.5 out of 10
Cleanliness1 out of 10
Service1 out of 10
Reviews(2)
Q&A(5)
Tips(10)
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7.7/10
7.7 out of 10
976 reviews
6.9/10
6.9 out of 10
147 reviews
8.2/10
8.2 out of 10
26 reviews
7.1/10
7.1 out of 10
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5.7
Fair
Anonymous, Oct 2019
Pros (+) Close to Texas Roadhouse, many other restaurants and the Concord Mills Mall.
Cons (-) Rooms updated. Very outdated in each room. Very dated fixtures and more. Cleanliness.
9.7
Wonderful
Anonymous, Apr 2018
Pros (+) We had six couples come down for an overnight. For the price of our rooms, everything was really nice. Nice rooms, nice breakfast and a nice facility. Will definitely use again.
Cons (-) I didn’t see that there was a gym in the facility. I didn’t ask anyone but I’m pretty sure that there wAsnt. It would have been nice to have the gym.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The high season is in September, offering a great time to enjoy the hotel's location and price. However, the low season in August can also be a good option for a comfortable stay.
How is the quality of the beds at Sleep Inn & Suites at Concord Mills?
Guests have found the beds to be comfortable and the rooms clean, providing a good night's sleep during their stay.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests to park during their visit.
What can guests expect from the complimentary breakfast at Sleep Inn & Suites at Concord Mills?
Guests have enjoyed a variety of breakfast options, including eggs, sausage, fruit, yogurt, and more, making it a wonderful surprise and a great way to start the day.
How is the cleanliness and customer service at the hotel?
The hotel is known for being very clean, nicely decorated, and comfortable, with great staff providing friendly and helpful service throughout the stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
August is considered the low season, which could be a great time to visit for those looking to avoid crowds and higher prices.
Nearby Attractions
The hotel is conveniently located near SEA LIFE Charlotte-Concord Aquarium, Water Park at the Great Wolf Lodge, and Concord Mills Outlet Mall, making it an ideal choice for those interested in exploring these attractions.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as finding a dried washcloth in the shower. It's advisable to check the room upon arrival and report any issues to the staff promptly.
Noise Considerations
Some guests reported noise disturbances, particularly from neighboring rooms. Light sleepers may want to consider requesting a quiet room or bringing earplugs.
Verify Room Amenities
Despite positive feedback about comfortable rooms, a few guests encountered issues with amenities such as air conditioning units, refrigerators, and bathroom safety. It's advisable to verify the functionality of these amenities upon check-in.
Breakfast Quality
While many guests enjoyed the breakfast, some mentioned that it could be improved. Those with specific dietary preferences or expectations for a varied breakfast should consider this feedback.
Accessibility Concerns
Guests with accessibility needs should verify the hotel's accessibility features, as some reported issues with the functionality of amenities and the overall accessibility of the property.
Housekeeping Communication
Several guests mentioned issues with housekeeping, including instances of staff entering rooms without knocking. It's advisable to communicate preferences regarding housekeeping and privacy clearly with the staff.
Parking and Transportation
The hotel offers free parking, which is convenient for guests with vehicles. However, some guests reported issues with parking availability and the behavior of other vehicles in designated spots.
Location
7821 Gateway Lane, Concord, NC 28027
What's nearby
Concord Mills Outlet Mall0.6 mi
SEA LIFE Charlotte-Concord Aquarium0.6 mi
Water Park at the Great Wolf Lodge0.6 mi
Hendrick Motorsports Complex0.9 mi
Rocky River Golf Club1.1 mi
Richard Petty Driving Experience2.6 mi
Frank Liske Park5.2 mi
Cabarrus Brewing Company6.8 mi
Old Courthouse Theatre7.7 mi
Memorial Garden7.7 mi
Cabarrus Arena & Events Center12 mi
Policies
Check-in/Check-out
Check in anytime after 3:00 PM, check out anytime before 11:00 AM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Essential information about Sleep Inn & Suites at Concord Mills
Low season
High season
Average price (weeknight)
Average price (weekend night)
August
May
$95
$125
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 49% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.
Sleep Inn & Suites at Concord Mills
Which month has the cheapest rates at Sleep Inn & Suites at Concord Mills?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sleep Inn & Suites at Concord Mills is January, with an average nightly rate of $81. The most expensive month is September at $112 per night.
What is the cheapest day to book Sleep Inn & Suites at Concord Mills?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sleep Inn & Suites at Concord Mills is Wednesday, with an average nightly rate of $86. The most expensive day is Friday at $180 per night.
How far in advance should you book Sleep Inn & Suites at Concord Mills?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sleep Inn & Suites at Concord Mills, book around 4 weeks in advance. This could save you approximately 17% compared to booking last minute.
KAYAK's top tips for your stay at Sleep Inn & Suites at Concord Mills
If you’re after a cheap room at Sleep Inn & Suites at Concord Mills, then you should consider staying during the low season. The cheapest deals can generally be found in August and July.
Prices can also vary depending on which day of the week you stay. For the best room deals at Sleep Inn & Suites at Concord Mills, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Friday.
The cheapest price a room at Sleep Inn & Suites at Concord Mills was booked for on KAYAK in the last 2 weeks was $90, while the most expensive was $90.
How long should you stay at Sleep Inn & Suites at Concord Mills? KAYAK users usually book their rooms here for 2 days.
FAQs when booking at Sleep Inn & Suites at Concord Mills
Where is Sleep Inn & Suites at Concord Mills located?
Sleep Inn & Suites at Concord Mills is located at 7821 Gateway Lane, 7.7 miles from the center of Concord. Concord Mills Outlet Mall is the closest landmark to Sleep Inn & Suites at Concord Mills.
When is check-in time and check-out time at Sleep Inn & Suites at Concord Mills?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Sleep Inn & Suites at Concord Mills.
Does Sleep Inn & Suites at Concord Mills offer free Wi-Fi?
Yes, Sleep Inn & Suites at Concord Mills offers free Wi-Fi.
Does Sleep Inn & Suites at Concord Mills offer free parking?
Yes, Sleep Inn & Suites at Concord Mills offers free parking.
How far is Sleep Inn & Suites at Concord Mills from the airport?
Sleep Inn & Suites at Concord Mills is 1.1 miles from Concord Regional. Sleep Inn & Suites at Concord Mills is 16.7 miles from Charlotte Douglas.
Does Sleep Inn & Suites at Concord Mills have a pool?
Yes, Sleep Inn & Suites at Concord Mills has a pool onsite.
How does KAYAK find such great Sleep Inn & Suites at Concord Mills hotel deals?
KAYAK scours the web for all room deals available at Sleep Inn & Suites at Concord Mills in Concord and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sleep Inn & Suites at Concord Mills and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sleep Inn & Suites at Concord Mills.
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