Pros (+) Close to Texas Roadhouse, many other restaurants and the Concord Mills Mall.
Cons (-) Rooms updated. Very outdated in each room. Very dated fixtures and more. Cleanliness.
2 stars
Sleep Inn & Suites at Concord Mills
Photos of Sleep Inn & Suites at Concord Mills
Overview
The Sleep Inn and Suites at Concord Mills hotel in Concord, NC will give you a simply stylish experience. Nearby destinations include Charlotte Motor Speedway, Concord Mills outlet mall, PNC Music Pavillion, Time Warner Cable Arena, Bank of America Stadium, Carowinds Theme Park and NASCAR Speed Park. Enjoy amenities like free breakfast, free WiFi, fitness room guest laundry facilities and free weekday newspaper. Guest rooms feature a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Sleep Inn & Suites at Concord Mills
Amenities at Sleep Inn & Suites at Concord Mills
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Private bathroom
General
- Seating area
- Sofa
- Telephone
- Pool view
- Storage available
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Washing machine
Dining
- Minibar
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Sleep Inn & Suites at Concord Mills
7.3
Good
951 verified ratings
Wonderful
348
Very good
127
Good
135
Okay
70
Fair
82
Mediocre
58
Poor
131
Summary of reviews
Guests say
Guests appreciated the convenient location and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as dirty bedding, noise disturbances, and unresponsive staff were frequently mentioned, leading to an overall negative experience for several guests.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.4 out of 10
718 reviews
6.9 out of 10
138 reviews
7 out of 10
12 reviews
7.2 out of 10
6 reviews
All reviews
Pros (+) We had six couples come down for an overnight. For the price of our rooms, everything was really nice. Nice rooms, nice breakfast and a nice facility. Will definitely use again.
Cons (-) I didn’t see that there was a gym in the facility. I didn’t ask anyone but I’m pretty sure that there wAsnt. It would have been nice to have the gym.
Pros (+) Room was great.
Cons (-) Hospitality was poor. Air conditioning worked, but very damp in the room. Ok stay, but will look elsewhere for a similar price on my next trip.
Pros (+) Room was clean and furnished as expected.
Cons (-) We checked in at 4 p.m. and our original room wasn't clean yet. The staff gave us a suite instead. The folks on the other side of the room were fairly loud and the thin walls didn't help at all. We could hear every cough, sneeze, and closer door slam...at 6 a.m.!!! We had to take a nap as soon as we got home to make up for the lack of sleep at the hotel. Definitely not worth the $119.
Pros (+) Location was great, some carpet could use replacement, the room had numerous lights out. Rooms were clean and service was good. Breakfast was OK. Staff was friendly and accomodating.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in September, offering a great time to enjoy the hotel's location and price. However, the low season in August can also be a good option for a comfortable stay.
How is the quality of the beds at Sleep Inn & Suites at Concord Mills?
Guests have found the beds to be comfortable and the rooms clean, providing a good night's sleep during their stay.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests to park during their visit.
What can guests expect from the complimentary breakfast at Sleep Inn & Suites at Concord Mills?
Guests have enjoyed a variety of breakfast options, including eggs, sausage, fruit, yogurt, and more, making it a wonderful surprise and a great way to start the day.
How is the cleanliness and customer service at the hotel?
The hotel is known for being very clean, nicely decorated, and comfortable, with great staff providing friendly and helpful service throughout the stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
August is considered the low season, which could be a great time to visit for those looking to avoid crowds and higher prices.
Nearby Attractions
The hotel is conveniently located near SEA LIFE Charlotte-Concord Aquarium, Water Park at the Great Wolf Lodge, and Concord Mills Outlet Mall, making it an ideal choice for those interested in exploring these attractions.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as finding a dried washcloth in the shower. It's advisable to check the room upon arrival and report any issues to the staff promptly.
Noise Considerations
Some guests reported noise disturbances, particularly from neighboring rooms. Light sleepers may want to consider requesting a quiet room or bringing earplugs.
Verify Room Amenities
Despite positive feedback about comfortable rooms, a few guests encountered issues with amenities such as air conditioning units, refrigerators, and bathroom safety. It's advisable to verify the functionality of these amenities upon check-in.
Breakfast Quality
While many guests enjoyed the breakfast, some mentioned that it could be improved. Those with specific dietary preferences or expectations for a varied breakfast should consider this feedback.
Accessibility Concerns
Guests with accessibility needs should verify the hotel's accessibility features, as some reported issues with the functionality of amenities and the overall accessibility of the property.
Housekeeping Communication
Several guests mentioned issues with housekeeping, including instances of staff entering rooms without knocking. It's advisable to communicate preferences regarding housekeeping and privacy clearly with the staff.
Parking and Transportation
The hotel offers free parking, which is convenient for guests with vehicles. However, some guests reported issues with parking availability and the behavior of other vehicles in designated spots.
Location
7821 Gateway Lane, Concord, NC 28027
What's nearby
- Concord Mills Outlet Mall0.6 mi
- SEA LIFE Charlotte-Concord Aquarium0.6 mi
- Water Park at the Great Wolf Lodge0.6 mi
- Hendrick Motorsports Complex0.9 mi
- Rocky River Golf Club1.1 mi
- Richard Petty Driving Experience2.6 mi
- Frank Liske Park5.2 mi
- Cabarrus Brewing Company6.8 mi
- Old Courthouse Theatre7.7 mi
- Memorial Garden7.7 mi
- Cabarrus Arena & Events Center12 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sleep Inn & Suites at Concord Mills
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $81 | $89 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 100% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Sleep Inn & Suites at Concord Mills
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in ConcordGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 7.7 mi | Concord Regional | 1.1 mi |
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