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The staff are always great. I've stayed here four times over the last three years and have had good experiences with staff each time. This trip the elevator on the end of the building we were staying in was out of order which was a pain but not something I would complain much about.
The rooms had been renovated and were modern and pretty. Staff was feuendly and accommodating. The breakfast was hot and delicious. Given the opportunity, I would stay again... after renovations are complete. The room I stayed in the bath tub had not been replaced and was a little bit grungy. Also, due to 1start floor renovations, the pet owners were on the floors with everyone else. My neighborson had a barking pooch which was uber annoying.
Clean room. Plush towels. Comfortable bed. Only one person on staff at night, so unable to leave desk top meet a pressing need.
I liked the room, the bed was nice and soft, the room was very clean. Everything about the check in and the room was great. I didnt like that housekeeping came to my room at 9:30 am while I was still sleeping. They also cam again at 11:30 am but it wasnt time for me to check out. I requested late check-out thru booking.com and it was granted for 1pm. I got an email from the hotel stating that 1pm check was good. The rep still came to my room at 12 noon saying it was time to check out. When I went to the front desk at 1pm the rep stated that he didnt see the late checkout request but I had the email on my phone.
Good location and staff was friendly. Room had that old hotel smell no other complaints
Staff exceptional. Everyone encountered was friendly, helpful, and accommodating. Great location at Stone Mountain Park with lots to do and great pool area for families. Enjoyed lakeside view from room balcony. Slow elevators
Beautiful scenery, very clean and the staff was very friendly and helpful. I would stay again!!! Not any fault of the Marriott: The weather did not permit outdoor activities during our stay, so I felt as though we did not get our moneys worth. There is the indoor pool and exercise room, but we intended to go hiking, canoeing, etc.
Carpet was nasty, light switch was broke on lamp, wall receptacle coming out of wall when used for cpap machine. Not at all a 3 star hotel rate a 1 star
Proximity to Stone Mountain and the room Biscuits were hard and dry
A quick overnight but I found it clean, affordable, polite staff. Only problem I had was WiFi password didn't work. I would stay there again.
Smoke smell prominent
This hotel had a great breakfast and a great location. There were multiple problems with the room. The shower drain didn't work and the tub filled with water when you showered. The TV was also broken. It took them a day and a half to send someone to fix it. One of the reasons we chose this hotel was the indoor pool. It was closed for most of our stay and I was disappointed when it opened. It is not very clean and I didn't feel comfortable swimming in it with my daughter. The staff did not seem to care much about these problems and had no sense of urgency when problems were expressed. It took a full hour to even get a towel. I would not stay again.
The staff was super nice and very helpful
The building exterior was beautiful. Interior: Dirty walls. Dirty carpets. Dirty ice bucket. Paint chipping off the walls. Trash on floors in breakfast area. Small AND dirty pool. Cleaning crew lounging in lobby all day, looking just as dirty as this hotel was!
Good bed and pillows. Hotel was nowhere near full and we were given a 1st floor unit near the side entrance....a poor location most likely due to discount booking.
The staff was very friendly and the room was very clean. The noise from the hall and other rooms was a little loud but that may be the case for most hotels.
I that the room was clean. The staff was pleasant. They didn't have any nonsmoking rooms. I was a little put off by that because I have a child with asthma. I wasn't told that I would be put in a smoking room when I made my reservation online.
Convenient to restaurant's and interstate 20. Clean rooms. Helpful staff. Poor breakfast selection. Wouldn't recommend staying around for this.
The room was clean the staff was nice You could hear everything in the other rooms and when you walked downstairs and around to the front to get in your car it reaked of a urine smell.
The room they first gave me had blood on the sheets. I went to the front desk and told the lady I wanted to be moved. She never appologized or said anything but my new room number. There's lots of "working" girls that hang around that hotel. It's not small child friendly.
Staff was friendly and very acomidating There where guests causing disrutions and a pool party that got out of hand. But, the staff handled it very discreetly.
The staff was so polite. Our room was always kept so clean. Anything we needed they were able to accommodate us. The laundry room was a little outdated and did not work very well. The pool was freezing the entire time we were there.
Cleanliness and comfort of the room No cold sodas in on floor vending machine
This was my second time staying at this hotel. The staff was great. They even called to check on us and make sure we didn't need anything. When we did ask for something we received it promptly. I kinda wish they had free breakfast.
We were there for the Spartan race and it was a good location for it. Easy to get to the race and easy to get to food etc. The night we checked in staff helped us with a printer get everything we needed for our race that I forgot to print etc. The day after the race staff had water hose out back and helped rinse off shoes etc. Will stay here again!
The location and the bed was big a comfortable. The front desk clerk was very rude and seemed very uninterested in any of my concerns, the breakfast was served so early that we missed it, and on the 2nd day there the WiFi stopped working and the front desk lady said basically she couldn't do anything.
Leaving it. Lots of channels on TV. Hair in the shower. Breakfast bar coffee is cold. They had signs everywhere about what was broke. Ice machine broke. Had a coffee pot in room but no coffee or condiments. I don't think these folks care about the tenants at all.
The price. Cleanliness. The comforter was extremely worn down. There was a bug in my room. The paint was peeling in the bathroom
Location near interstate, comfortable beds, and a good shower head. Manager was very nice & accommodating.
This guest did not leave comments about this hotel.
Price was good & staff was excellent. No
The Rooms were clean and the A/C worked great Also there was a decent breakfast in the lobby. Its no the newest hotel but i can tell that the owners do take care of the room and the hotel. I was in a non-smoking room and it really was non smoking. So many times i check into a hotel and they smell but this room was great.
It was close to work that I needed to be at It was very outdated and felt a little unsafe in the area it was in
Hotel was close to restaurants and interstate 20. Hotel was not very clean, hairs in bathroom, sticky stains on table, stained sheets, cigarette burns in comforter, and old carpet that looked like it hadn't been vacuumed or cleaned.
They charge for everything. And they want you to eat their breakfast in the lobby it's not like it's a 5 star breakfast
Nothing good about this experience other than they gave back my credit for the second nite that we did not stay with no arguments. Regretfully I must rate this hotel experience as one of the worst I have ever had. The room was more than 'long in the tooth'. The accommodations were shabby and unclean. We stayed one nite bc we were just too tired to deal with the situation immediately.
Breakfast was unexpected but very fresh choices.
Wonderful linens and mattress, very reasonable price, convenient location to horse park and restaurants and small refrigerator and microwave in room. Thank you for very comfortable accomodations! Difficult to access wi-fi and TV.
Location, design, and price were ok. Facility was clean and spacious. Facility, location, design and comfort.
I arrived and they had overbooked by 8 rooms. I had no place to stay and every hotel in the area was booked solid. Instead of being helpful, the staff were incredible rude and unprofessional. I still cannot believe the experience I had at that place.
Nice people and very clean. Everything was good.
I liked going to the hotel and then finding that the date I selected was automatically changed so I had no room.
Room was clean. Bed was comfortavle No refrigerator
When we booked a smoking room, we didn't realize it meant marijuana in addition to cigarettes. We aren't smokers, we just needed a room and didn't have any other options. We tried to tough it out, but just couldn't make it work and when we went, calmly, to ask about a possible refund, the front office got mad at us. We couldn't get a refund because it had been over 30 minutes already. At all costs, try to avoid. - Cody
No major issues per se but curtains in both windows were ripped and sample bottles may have been previously used. I would not stay here again.
Location Wasn't clean , construction going while there. Food terrible . Would not recommend this hotel . Could be great with golf course and horse park mountain bike course . Need to have someone up the game for your brand at this location . No towels avialibel . Staff had no name tags or uniforms.
Very convenient location Rooms need updating. Have a smell to thrm
My wife and I loved the spacious room complete with a Cal king bed and living room set. Bathroom was extra large as well. Loved the breakfast buffet , definitely the best breakfast buffet in the USA
The room was clean and very nice. Breakfast was amazing. The view would have been nice if the weather would have been nicer. That I had to pay extra for breakfast. Most places include a hot breakfast.
Close to stone mountain. Walked right across the street Friendly staff. Excellent breakfast buffet Cobb webs in the room. Cable TV is terrible. Quality of the hotel is terrible for the price. The room was kind of nasty. Like what I would expect at a pay by the hour motel. I spent $230 a night. Should have gotten a lot more for that. I will not do it again.
staff was very nice, very clean and comfortable will stay on next trip need more verity for breakfast,like eggs ,pancakes maker
location and price on kayak site it states pet friendly. when I arrived there was a sign "absolutely no pets" so I hid my dog. I didn't like that
Very quiet, neat, and convenient as far as pricing, and near the highway for easy access to the city. Also several fast food restaurants for quick eats. The attraction Stone Mountain is right around the corner as well. The continental breakfast was not what I expected. The options were extremely limited and the dining area for hotel guests is extremely small.
The location is great. It was very close to Stone Mountain Park and there were plenty of restaurants to choose from even within walking distance. The bed was very uncomfortable and the pillows were square like a decorative pillow. I'd recommend bringing your own pillows.
The overall cleanliness. n/a