Cozumel Resorts

Our stay at this hotel was wonderful all week long. The staff was friendly, helpful and provided just the right amount of attention- it was there when you wanted it and was never imposing. The beach was clean, snorkeling right there, and the sunshine was spectacular. The spa was magnificent- again with a terrific staff. An added bonus- a wonderful tennis pro to provide a workout on the courts.

Our experience at IP was wonderful. I can't say enough good things about the resort and staff. We were surprised that there weren't very many people there but it was like that everywhere in Cozumel. People don't need to worry about safety there...in Cozumel. It is very safe and friendly. My only complaint would be the cost of the adult beverages at the resort were a bit unreasonable. I'd recommend stopping at the grocery store on your way to the resort.

From the welcome we received when we arrived to the hospitality each day we were impressed! We felt like we had the entire place to ourselves. They even had books by each pool to read. The food was delicious, the view was even better!! We had always stayed at an all-inclusive resort, so this was a change for us. We expected to spend a fortune on food and drinks, but were pleasantly suprised that we got what we paid for. The most relaxing resort we have ever been to,..and we travel a lot. The only thing we missed at this resort was entertainment in the evening, it was DEAD!

This was our 3rd trip to the Presidente, the first since the major remodel. This remains our favorite hotel on Cozumel. Not the cheapest but certainly one of the best. Our only complaint remains the restaurant selection/variety. The food is expensive, but is very good. For our 12yo son, the choices get kind of limited after a few days. None the less, we will stay here again on future trips to Cozumel.

This was our 3rd stay at the Presidente and it never disappoints! The hotel staff is always smiling and courteous, the concierge did a great job of recommending restaurants. The grounds are beautifully manicured and the beaches are very clean and very safe for the kids. Our room had a beautiful view of the sea and the new furnishings are very nice! The bed was extremely comfortable and the bath was large. My wife took advantage of the spa and the the staff at Scuba Du was great as always! If you do not see something on the menu the service was quick to accomodate your needs. Looking forward to our next visit!

We first came here 20 years ago, now we come every year because it is quiet, professions services, wonderful beach, and great food right on the stie. There are 2 restaurants so we can take our pick. The beach and pool offer a great place to relax. It is a little pricey but we recommend this place to all of our friends.

This was our second stay at the Presidente ! We had a wonderful family vacation with our young adult children and teens . They said it was the best vacation ever ! The staff is friendly and helpful ! The snorkeling in front of the hotel is amazing . Scuba Du dive shop on premises was great also ! All of our chidren did the Discover Dive course with them and loved it ! Their staff is extraordinary as well ! We can't wait to return !!!

It is a very nice resort. I loved the all inclusive meals and drinks. It was so nice being able to go out to the pool any time of day or night. It was so relaxing and they had some fun events planned but lots of downtime and quiet too. The room was peaceful, extremely clean and well maintained... and I loved my balcony with the hammock on it. The water slides and swim up bars were fun. Room service all day and all night was nice. On more than one night, the crowded bar had no DJ until after the kids resort next door was done. They had his equipment out on an empty beach playing music to no one while everyone was upstairs ready for fun... but we had to wait for him to finish playing music for the kids. The songs that eventually were played was pretty boring... Macarena, The Wobble, Cupid Shuffle... its like they had a playlist of favorite group dance songs from long ago on remix and no real good music. It was played at every event, each day, multiple locations. We asked for special requests songs a few times and were denied. The food was unlimited... but no one was ever really happy with the taste or portions. It was either really low quality with too much... or really good and only a couple bites.

The beach was awesome. Very rocky but awesome. The drinks were good. Rooms needs update. The air conditioner was loud. Wifi in the lobby is slow. Food was ok.

This was our third trip to Cozumel and the second time we stayed at Melia. We are definitely coming back. Great value for your money! Downfalls of this trip: It was their off-season so one of the restuarants was closed for renovations and the others ones kept closing early with no notification, which was really annoying especially when you've been out all day and come back starving. Also, they no longer have room service. It's the only hotel on the island that doesn't have crystal clear water due to seaweed (for lack of a better term# and it's the last resort northbound. The water was usually clearer in the morning to afternoon. That really makes no difference to us though because we travel the island and visit plenty of other beautiful beaches. Pros: They gave us a free upgrade on our room since they weren't busy. We stayed in the M experience, which included a mini frig stocked with free drinks #Spirit, Coke, Beer & Water#. They put on a different show every night. All bars are well stocked but if you want top self go to the Lobby bar. There are huge beach towels in your room so no need to pack them. Plus the rooms are very clean. When dinning be sure to ask for Elmer to be your server, best there is. #Example: my husband asked for steak sauce and he basically ran to retrieve it for him) Island tips: don't be afraid to venture away from the main square downtown, you usually find better deals, but be sure to scope out prices BEFORE you start buying. If you know your prices, less chance of getting ripped off. I recommend heading down Pedro Joaguin Coldwell Ave for those great little hole in the wall spots to eat. For the adventurous type, I recommend renting a scooter for the day and driving around the coast of the island. There is only one main road so it's impossible to get lost and the scooters are cheap and cost about $3 to fill the tank which will last you all day. If you want AWESOME fresh seafood go to Alberto's, but if you're going in the evening wear bug spray because the tables are on the beach and the sand fleas can tear you up in a matter of minutes!

We enjoyed everything such as the food, the shows, the beach, the piano bar (excellent)... I can't wait to come back next summer.

This was not my first time at the Melia. I keep coming back. I like the layout, the location, the people working there, even the people that are guests. It's close enough to town to be a quick cheap cab ride, but far enough to be peaceful. It's all inclusive. The drinks flow freely, the food is average. I could always find plenty to eat but it ain't cruise ship food.

This was out 3rd stay in 11 months.  For us it just keeps getting better and better.  You can walk for an hour to the north on the beach.  A two minute walk to the south will take you to some really good shore snorkeling.  $7.00 cab ride to town.  I really think the food has come along way since June.  One night at the buffet I had a filet that was on par with any I've ever had.  Night life isn't all that, rooms a little dated but we like enough that we'll be back in February.

My girlfriend and I stayed here because my son was getting married and had already made plans based on the ceremony being staged at the beach of this place. I was a little concerned after reading a few middle-of-the-road reviews, but we wanted to be able to have meals with the bride and groom so decided we could live with it, especially as we would only be here two nights. I was pleasantly surprised as this place has nothing to be ashamed of. The desk staff were very pleasant and helpful, speaking very good English. The hotel is painted in bright colors common in Mexico. Our room was on the ocean side and was quite nice and roomy. Bed was firm, which was fine with us. The maids did a good job cleaning up and left us extra bottles of water when we asked. Being all-inclusive, the food and drinks were part of the package, which allowed us to not have to keep paying each time we wanted a drink or meal. The bartenders made some potent margaritas (on the rocks) and upgraded the brand of alcohol used at no charge, which was nice. The breakfast buffet was quite extensive and included an omelet station which rocked! The dinner food was rather unimpressive, although the restaurant where we had the wedding dinner was very good. The staff in this hotel hustled their butts off for us and everyone else we noticed. The only knock I have is that the AC must have been set for a higher temp in the evenings in all the shared buildings (lobby, restaurants) on the campus. We asked for them to turn it cooler during the wedding dinner, but the restaurant staff may not have been able to if it is on a central timed system. Overall, it wasn't as fancy as a four or five-star resort, but it was clean, pretty, spacious and had very good service. We also had the best beaches of the hotels near us. Was very relaxing lying/sitting on a beach chair under a plam tree with a margarita in hand, reading my Kindle and enjoying the beautiful view. Very enjoyable trip.

Recently remodeled,rooms were very nice, new TV, rain showers, AC. Nice lobby patio area with pool, some evenings had music and dancing some were more laid back. 3 very nice restaurants,we could walk in anytime, but were were just offseason. Smaller resort so very easy to get around and very quiet. Beach and chairs/sunbeds nice area to snorkel and swim. Somewhat remote, cannot walk to town but several places to eat and Chankanaab Park within easy walking. Staff and service were truly amazing, never wanted for anything,and did not get solicited for timeshare. No hot tub in the pool area but there are hot tubs in the suites.

i liked it all,and very good scuba diing also,great staff,good hotel,food in hotel a little pricey. make food a lil cheaper,especially breakfast.

Scuba dive shop is top notch. The dive shop is a top notch operation that have been in business a long time. Had not dove with them for over ten years but outstanding continued service. Food was not very good in the restaurants. The buffet down by the beach was good however. Enough choices to satisfy most.

Newly renovated and reopened 9/1/2014. Very contemporary/modern. Customer service was great. Dinner food was exceptional and buffet was good. Biking, snorkeling right off the vicinity, water volleyball, Mexican Bingo, Karaoke. Gym was sufficient. Drinks were plenty. Free laundry room. Overall great experience! Had to pull teeth to get bottled water, we drink a lot of water to stay hydrated from drinking alcohol but they held the water back along with towel service. The bath shower flooded out of the glass door since the ledge was high enough to keep the water in. The glass door kept hitting the ceiling shower head and was afraid to crack. Wished they had more activities that were included but it makes sense to make money around the island. The bartender seemed to cater to the Mexican locals compared to the foreigners.

Sometimes a little loud at pool area; request room that does not overlook pool

The Staff were ALL so lovely and attentive...the tour coordinator accommodated us last minute with a scooter which was so fun for my daughter. The beverage offerings were top notch, the rooms were REALLY comfortable~and included room service. The food was good too. The beachfront was cool, with beds to lie on with the sound of surf washing up against the rock/coral edge underneath them...once they finish it off with sand it will be really nice. (it had just re-opened in September after a year of complete renovations) I took part in a meeting to consider a time share purchase where they promised it would not go over 1.5 hours, (Tim was very nice) but it was more like 2+ once his Manager stepped in to close the sale...we were given a snorkel trip for our time. Since it is a common occurrence, I recommended the Boat captain carry BarfBags for his vomiting patrons instead of letting them upchuck overboard to protect the reef and the snorkelers.

The water and the ability to snorkel off the beach. Good breakfast. Felt like for the elite all inclusive the food could have been better. Filets were not really filets.

Same staff as 3 years ago. Very friendly and competent. Food and drinks very good. Comfortable atmosphere. Lots of returning guests. Great when occupancy low. Dive center pricey, makes negotiations painful for package deals. No cash refunds for unused dives. But dive operators are good, and again many of the same providers as last time.

Nice hotel but not a luxury hotel. Room was clean and well appointed. Hotel is not on the beach although it says private beach. It is mainly a scuba diver hotel. This is also a great place to learn to dive if you're interested. the staff are friendly and helpful. Beautiful huge pool. Not close to town although it is walkable or you can rent a scooter or car at the hotel and plan excursions.

Direct access to Dive Paradise via walkway. Hotel staff is truly friendly. It seems important to all staff that You have a great vacation. Rooms promptly serviced each morning. Food was quite good and reasonably varied for all inclusive. Great value for the money. Well located, only $6 cab ride to town center. I intend to stay here again. Nothing stood out as lacking. It is not the "El Presidente" but is priced so much lower.