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The price. It was a good value. In fact, we added an additional night. The first night it did not appear to me that the bed had been changed (there were hairs in the bed). I called the manager and she immediatley came over, apologized and changed everything. She was very apologetic and helpful.
The rooms are modest but the they are very clean, the beds are firm and comfortable. Staff is very friendly. Breakfast is the usual cold cereal, muffins, juice and coffee but it gets you going in the morning without having to leave the motel. And the breakfast room is very quaint and comfortable. The location is perfect for visiting my son who attends SF State. This is my second time staying at the El Camino and I will certainly be coming back until my son graduates. The coffee could be better quality. Otherwise, I like this place very much.
the vending machine was pretty much sold out ... and not all of our lights were working in our room.
Relatively quiet It's a rundown 1920s property with no amenities. Couldn't find anything w/i close driving distance of Seton Medical Center
Comfortable, within walking distance to bart, close to restaurants, shopping, nice Blood stains on heater (never cleaned/wiped) & fridge was not working properly
2nd floor a litle noise at night
The free continental breakfast and free internet. A bit noisy outside in the middle of the night. And spiders in the restroom, but nothing serious.
great check in/check out process and friendly staff; good sized rooms, free continental bfast and free wifi
Very close to the airport and at the sfo
convenient for where I was going; inexpensive, quiet, breakfast is very basic, but the breakfast room is cute. beware night door bell might not work, try other one or call them on phone if they don't hear the door bell.
the staff was wonderful! the WIFI wasnt working at all, they said it sould be working...
cute place. friendly staff. small wall heater couldn't keep up with the cold. got really cold at night. limited parking.
Liked the price and the pub with live music ever around the corner!
I GAVE COURTESY PHONE CALLS TO ADVISE WE WOULD HAVE A LATE ARRIVAL... GENTLEMAN ON PHONE WAS POLITE... BUT WHEN WE ARRIVED WE JUST DIDNT FEEL THE WELCOME... ALTHOUGH THE CLERK WAS NOT RUDE IN ANY WAY BUT THERE WAS NOT A WELCOMING FEELING.... THE ELEVATOR NEEDS SEVERE UPDATING... I COULDNT FIND THE COMPLIMENTARY BREAKFAST.... SO WE ENDED UP LEAVING WITHOUT ANY BREAKFAST AT ALL WHICH IS WHY WE STAYED THERE TO BEGIN WITH... THE PICTURES IN THE INTERNET ARE SO MISLEADING TO WHAT THE ACTUAL BED/ROOM ACTUALLY LOOKS LIKE...
-Some staff were nice -Location to Airport -Front desk staff gave us the runaround when it came to canceling. They said to call expedia which we did, when we finally got a REAL PERSON on the phone (took forever) the cust service rep called hotel focus. At this time the lady at the front desk said its not up to her to cancel the reservation and that she would need a supervisor which effectively locked us into this horrible place. Keep in mind that we booked this place from another hotel down the street and when we went in to check in found it so repulsive that we wanted out. At 140 a night it wasnt worth half that, Wont be back! -WIFI sucked -Beds were not comfortable
It was a run down motel ^ with a poor coat of paint and a 90 year old elevator. Mattress was paper thin.
It was close to the airport and the front desk woman helped me get an item to a friend. Nice rooms. That only one staff member was working and could have used help. Elevator is poorly highlighted and hallways need yo be remodeled. The computer system was not working and the hotel could not even charge me, & waiting still for Bill. Ridiculous that parking is not included in bill. Never would suggest or go back to hotel.
Decent price. Not a bad drive to downtown SF. Dirty. Found dirty women's underwear from the pervious guest in our room. Maids just did a very poor job.
Space too small for 2 adults. Contenental breakfast too difficult to take advantage of in the small space to get to it.
free continental breakfast I decided to stay an extra day, the hotel charged a lot more than the regular charge.
I liked that it was close to the city for day trips but not the city hotel prices, which is why I chose this place. The flowers in the courtyard were lovely. I didn't like how damp and humid the room felt or that it was super hard to keep the room at a certain temperature. My fiance and I were broiling/freezing quite a bit throughout the night. Also there wasn't much to offer for breakfast and it was super small in the dinning room.
nothing Bed was hard and no fridge as advertised.
I was pretty happy there was a fitness facility. I really like to get in a workout every day so I was really excited it was available. I liked that there was coffee readily available also. That's always a plus. When I called to ask where to find the shuttle at the airport, I got a very vague answer. The person answering the phone just kept saying "at departures," over and over (like three times) and wouldn't give me anything more specific than that. I wish she had said "up the stairs from baggage claim out door one" or whatever. That would have been a lot better. Honestly, I probably could have figured it out, but it was late and I had my young son with me so I just ended up taking a cab.
Pros.. (it's tough to think of any but..) The room was clean, the furniture was not damaged, the a/c worked, check in was quick, located right next to the fwy entrance. Cons.. Located next to dark industrial buildings, saw many vagrants at night. parking is not included; $10 but no security guard. reception area floors damaged at entrance. elevator seems to have been repurposed industrial type, got stuck inbetween floors and doors opened (used stairs the whole time). Carpet in hallways dirty. Doorlock handle very loose feeling and bar latch inside of the door, very loose(almost falling off). Room had only two electrical outlets, behing the bed and tv(very inconvenient when trying to use the iron). No mini-fridge available.
Had a shuttle to the airport, Not outragously priced. Rock hard bed. Elevator behind dooor???? Pull up on door handle to open, not down (won't work), among other things.
Good clean room, kind staff, shuttle service to the airport
near airport, it has free shuttle bus in airport room is too small and price is a little bit high than it deserved
Close to airport
We stayed here for a couple of customer visits in South San Francisco and Palo Alto. Clean and everything you need for five days. Well located close to the airport and great value for money.
Breakfast room way to small, and the breakfast itself way to poor, but for the price I can not complain
The shuttle service was convenient to me. I enjoyed complimentary breakfast and the clean room. Morning call service was good.
The hotel is about a 5 minute drive from the San Francisco airport. It's a very convenient location. This hotel is not fancy, but if all you need is a place to stay overnight, then it's just right. It's clean and the staff is friendly. Parking is free.
Comfortable enough. Basic accommodation, dated furniture.
Clean and quiet with friendly staff. Easy enough to get into San Francisco, and very close to the airport. One of the best Super 8's that I've stayed at.
Easy access, friendly staff
Fast check in, very friendly staff, clean room, quiet, ample parking. Beds weren't very comfortable, they sagged in the middle. Bathroom needed some minor maintenance, rusty door hinges, cracked tiles, and the bottom of the tub was stained.
Free parking and a fair breakfast
conveniently located, easy to find, adequate
House keeping has no respect for still trying to rest. They also have respect for privacy. I had to tell them no service needed several times even though the tag was on my room door specifying no services needed.
Clean good sized room & facilities, ideal location central for most sightseeing etc. Breakfast bar next door very convenient. Slightly musty smelll to room when first arrived, opening windows soon cleared this.
The bathroom we had was really big. Room wasnt badly priced, but the constant loud music being played in the parking area was really annoying. Too bad the employees didn't do anything about it.
Good price hotel.The front desk was friendly and the parking was good. Cleanliness of the room was okey, it's just that bedsheets and pillowcases wasn't fresh and it smelled a little bit.
The rooms are very large. It's a noise hotel.
Free parking, staff ready to help. Don't stay in room 101 or neighboring; too noisy, people climbing stairs all night just behind your window. The street is quite noisy.
Quite accessible to public transportation. I stayed at the hotel from 16 Oct to 22 Oct. Although I had booked from 16 Oct to 23 Oct. This was due to private reasons. I should have been billed for 16 Oct to 22 Oct which was my actual stay. However, the hotel insisted that I did not give 48 hours notice of the shortfall of 1 day and I had to pay for that 1 extra day which I did not stay. This is unfair to me. Please reconsider my case. Thank you
The hotel was conveniently located, the room was clean, the bed comfortable. The elevator was creepy. The price was twice what it should have been for the quality.
An excellent rate, very good value. Room was of a good size, clean and in good decorative order. Staff friendly and helpful. Noisey air conditioning
Good price, good location, it's worth to stay there!
location is very good. too much noisy and no breakfast.
We did not stay. We immediately checked out, lost our money for the first night and found another hotel.
I liked the fact it was really close to Market street and other main attractions. Many homeless people yell and get aggressive around the hotel especially at night. You feel kind of in danger when you go back to your hotel room.
the employees are nice and helpful the bed had springs broken all over the bed. the iron leaked all over the floor. the couch was broken. breakfast was a piece of bread.
The staff was very helpful and the cost was reasonable. The food could have been better.
The room were comfortable and its a low cost hotel in a tough neighborhood but in the heart of San Francisco Both of our rooms had signs of bed bugs but we couldn't find any live ones and they didn't want to give us anther room.
Bathroom was clean. When I walked in immedeatly noticed the sheets had holes in them, there was no comforter on the bed, walls were grungy, and the room smelled like it used to be a smoking room. I turned on the AC unit which made a constant loud thudding noise and then turned off - only to not turn back on. I was in SF for business so tried to use the wifi which I could not connect to so I went to call the front desk - picked up the in room phone only to find the phone had no dial tone. I called the front desk on my cell and asked for guidance connecting to wifi and told her about the air conditioner. The response I got from the girl was essentially a very rude and unhelpful it's your computer and there is nothing I can do about the air conditioner. ...
Bad neighbor, loud at night crackheads hanging out on the property
The location is great for what I go to San Francisco for. The price compared to other hotels for the size and area it's located in can't be beat. This isn't a fancy hotel with a marble lobby and valet. But it's good for going to The City and hanging out for a few days
There was a breakfast included The WiFi didn't work, the staff was super rude, at some points there was no electricity and they didn't feel like taking care of it, breakfast was very simple, some strange people would come for breakfast - maybe homeless, I can't imagine that they were staying there.
The couch in the room was horrendous: saggy, lumpy, hurtful The bed was fine except there weren't any extra blankets. The heater worked well. It was quiet because we were in the rear portion of the motel.
The rate was pretty good They said on your site free parking and then charged Me $17 a night extra to park.
I had a back room, so it was reasonably quiet. Rooms and grounds are kept clean. Refrigerator and microwave in room. Close enough to Moscone that I walked it several times. Area does not feel safe at night.
We liked the free parking on the premises and the central location as well as the price compared to what other hotels charge. The rooms up front next to the road are very noisy especially if you are a light sleeper. Some of the clientele and their behavior detracted from the positive aspects. Walls are very thin and you hear everything.
Good location to most of San Francisco's attactions. Continental Breakfast was very disappointing-packaged roll w/in-room coffee maker. What a joke!
location location location, ample room for parking the car safely and friendly staff
VIEW FROM ROOM 503 WAS GREAT PRICE KINDA HIGH ROOM WAS OLD N RUN DOWN
Awesome location. Room was clean, staff was very friendly. Free parking is a major benefit. We had no issues with excessive noise. Balcony was shared with the room next door, but that was never an issue. Slept great. I will stay here again, no question about it. Wifi connection wasn't the best, but it was free so not a major drawback.
We had a lovely view of the bridge (Bay?) late at night and in the early morning we could see twinkly lights underneath it. Pretty. Also close to a good restaurant and the Club Fugazi.
Location is great - free parking is wonderful, hotel is nice & comfortable
Location definetly. It's in Chinatown!!!! Chinese owners, it's in Chinatown....its China man!!!!! By the way...no breakfast although both booking.com and the hotel claims to have breakfast....
Good location and price. Complimentaly breakfast was less than expected.
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
A good budget motel for a short stay in SF... Small stinky room...
decor of the rooms Parking area too small
excellent location, parking available, clean room
Good location. For travelers with the car- free parking. Free wi fi access
Plenty of parking, comfortable bed, good shower Refrigerator did not work
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
Felt like home when first checked in Felt not important at checking out
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
chocolats in the front desk not so good neighbourhood
close to busline manager very friendly and helpful.
The staff was nice. Location, Thin Walls, No TV Channels, Leaky faucets
Unbelievable customer service! We were able to leave our car here, after check-out, while we ran the Nike Women's Marathon 2010. We returned at ~ 3:00, cold and wet, to pick up the car. When we arrived, we were shocked to learn that they had held our room for us and let us take hot showers before heading home! That really made our day. As we expected, the neighborhood is 'iffy'. And noisy.
the woman on the desk was extremely helpful and understood when we had to leave a day early. This place is in the middle of the downtown area. It has many homeless and beggars and we felt unsafe, especially at night. Coming from NZ this was a culture shock and was difficult to come to terms with. However we were safe, car was untouched and all was well. This is entirely due to the great staff vigilance. I want to thank them.
The neibourhood is not so bad, like the guest reviews wrote. The Staff looks very criticly who enter the building. We feel us save.
The price for the location was excellent. Well worth the cost of not having to deal with morning rush hour in San Francisco. Would definitely stay again. I would say they could update the bedding, other than that nothing.
Its location. i stayed for 5 nights and my room was not cleaned once.
After some of the reviews, I was a bit nervous, but overall the room was fine. Clean, relatively comfortable, friendly staff, a bit noisy.
Location was fine - you could walk to fisherman's wharf fairly easily. From the outside the hotel looked run-down, but the room was well-kept and clean. the bed/pillows were too soft, the wifi signal was too weak so we couldn't access the internet.
It is easily accessible to down town San Francisco using public transportation. I booked the king room and was given a double bed because the room was not available. The place looks horrible. It needs to be torn down. Too noisy.
Hair on all 3 pillows, need I say more!!! Bathroom fairly clean, but the bed had just been made again, with used sheets. Internet connection was one bar and working between connection and off line. Do you know the feeling of writing a letter and push send, and then you are offline...? See above..
Price was unbeatable. Bathroom was remodeled and sparkling clean. Room was very plain and basic, but clean. Location was great. Parking was free. Bed was comfortable, pillows were great. Had king rooms available at no extra cost. Room had a fridge and we froze ice in baggies (no ice machine). If you are on a very tight budget, or are a bargain shopper (like us), this is a dream come true. TV easy to work, no premium channels. Half the cost of any other motel in the Marina District, and perfect to sleep and clean up and get going. One step up from a hostel. Outside was undergoing remodel, outside floor rough where walkway carpet had been removed. Long narrow parking strip, had to back out onto the street. No clothes closet or hooks to hang clothes, we used a "towel loop" in the bathroom.No in or out of room coffee service, but a 24 hour donut shop about 2 blocks away. No ice machine. If you don't care about amenities grab this deal. If you're spoiled by free hot breakfasts, or on a fantasy vacation or romantic getaway, go elsewhere. These are not complaints, just hints of the quirky things you will find.
The room was clean and the bed was comfortable; it was also fairly quiet for the area The furniture was shabby and the shower head wasn't very forceful
Location. Walking distance to most of Points of interest and Pier (39) and choice of quick food Restaurants nearby. My first stay at Motel Capri was in 1971 (39 years ago) and kept coming back ever since.
Open airy rooms conveniently located off of Lombard Street are charmingly outdated, but maintained and a good value for the money. Parking was extremely limited and presented difficulties.
Hotel staff great! Room really clean, as was the bathroom. Bed & pillows comfy. However, if you want quiet, forget it. Doors and walls paper thin and much noise from partiers. I suggest earplugs. Motel is very close to fine dining, shopping and Starbucks though, and that's a plus! Good if you are on a budget and only use it for sleep. Very noisy, so don't stay by the elevator.
parking the room
Clean room, good location
Location was ok, parking easy. Had wireless internet. Room was fine. Bed a little small for 2 people (no, we are not fat). The hotel was loud - thin walls meant we could hear TVs on in adjacent rooms, and hear people having conversations outside, doors banging late at night, etc.
good location. Across from my favorite bar..... in a word disgusting. from the moment I got in to the non English speaking reception, to the sticky carpets, to the thin walls, to the parties happening after the bars closed, to the families leaving at 4:00am because they were well simply awake, to the road noise starting at 7:00am.
Location---close to family's home. No hair dryers in rooms. I had one delivered from the office, however, so it wa okay.
The beds and pillows were very comfortable... Poor parking (of course, being in San Francisco, having any free parking is good). No air conditioning.
The Friendly staff It was slightly noisy, you could hear everything outside, but not bad enough to ruin your stay. There was also a lack of entertaining television channels.
Poor Enviroment poor and customers have to go to their rooms which was located on the opposite side of the check in Main Hotel, the breakfast was poor as well,nothing added after food finished.
Free Wireless Cold
best location ,sleep well ,quite ,comforte breakfast
The people at the reception were nice and helpful. There was some smoke from cigarettes although the hotel was declared non-smoking. The breakfast was poor but with some additional shoppings ok.
hotel was fine, cleaning crew were polite and the morning front dest person was very polite the front desk person that was there when i arrived at 3:00 am July 4th was very rude had an attitude and with an attitude said i needed to make a deposit of $100 but he was very rude wouldn't answer any of questions i was not comfortable with him what so ever.
Close to At&T Ball Park Location
Location was good for all major attractions. Easy to drive to location Towels very thin and small
Nothing my experience was horrible
Didn't know they would put a hold on credit card. Stairs and elevator was broken
good value for money, very helpfull staff! They have plenty of tips to discover the city. Very kind. Ideally situated to discover the city, parking available, busses nearby. Would recommend it to everyone!
Close to downtown The continental breakfast consists in a pastry (no choice). No choice, very poor breakfast, you have to eat in room, no other spaces. one day they didn't clean my room. If I would do one phone call, my phone was broken, I try to advice the staff but no way to resolve the problem. one night there was no space for parking, we had to park in another space, and we had to pay. very bad service, staff very rude.
Room #308 needs a face lift..that's where I stayed the 1st time. However, the price was good and the staff friendly & helpful, and was close to my doctors/hospital. So I decided to come back & rm #309 was perfect. I brought my my own washcloths, & a few other things to make me comfy (my pillow & a throw) since I never use blankets/comforters that hotels/motels provide. I always put remote for tv in zip-lock, and I'm good to go!! Priced right plus free parking. I will always return here unless I'm with my Sweetie, then he foots the bill in 4 star hotels. I like coming here.
It was just a place to sleep Light bulbs burned out, one security lock broken, no lik for coffee pot so it did not work. The place was clean.
The office staff was friendly. There is an elevator which is a big plus. We stayed during Fleet Week, and we were happy to have a room for a reasonable price anywhere in San Francisco. Lombard Street is noisy twenty-four hours a day. Although our room was in the back, there was still a lot of street noise.
Good location - close to many city attractions. Complimentary breakfast was a joke - one very sweet cookie wrapped in a foil. That's all.
very good location, close to the marina, restaurants. breakfast was a joke; no fridge in the room; not so clean and very dark place
Liked how close to the beach it is, the great cafe right next to the motel, and ease of public transit into the city.
off street secure parking was very useful. Also staff willing to allow car to stay in car park after check out time. reception area bare, and found it unwelcoming talking through a glass screen to receptionist
Great location and our room had an ocean view! the room had no heat and the solution was only to move us. We did not move, we used sleeping bags to stay warm. The hot shower helped.
Location & price. Near our daughter & her family & reasonable price. Can hear the N-Judah streetcar from the rooms - even in the back.
Convenience to N-Judah which we took everywhere sometimes with connections; loved Java Coffee shop downstairs need hooks and shelves in bathroom and bigger, softer towels
The room we got was really big and clean for the price. The window at the front desk. Is not inviting to potential guests and it puts fear in those who are checking in. It makes some feel that the hotel is not a safe hotel to stay at. My suggestionn is to keep the bullet proof glass, but don't make it a reflective window so that guests can not see the clerk processing our credit card. Also, an elevator would help, or have the clerk offer or suggest a room on the lower floors because there is no elevator provided.
Close to the water, even though our room view was of the inside parking lot. It smelled of mold and looked really dirty.
The service is great and the staff was friendly and courteous The towels are a bit weak
Close to the Pacific and Golden Gate Park. Quiet area and spacious room. Much better than the Best Western Civic Center we had before in San Fransisco.
good location, clean room loud with people and muni, toilet did not flush, limited hot water
It was close to the things we needed to do in the city. The neighborhood was not the best but not that bad.
for the money paid it was quite central to the night scene but there is a lot of homeless around they seem intimidating but they didn't bother anyone, there is plenty of people around day and night.
The hotel room smelt terribly bad. I didn't like walking the streets around the motel at night.
Very clean bathroom. The carpets in the corridors are old and smell. They could do with being replaced or at least opening a few windows. The staff were very friendly and helpful. It's in a good location and good value for money.
the location was good, there was free parking, the room was clean and comfortable
Proximity to Union Square A bit run down and dirty...
Free parking for guests. In a city where public parking costs $20 on averge,this is a great deal.
It was useful to me location wise, 2 kms from city centre areas, and 5 km from Mission where I had to go for work. This area is in the "tenderloin" which is the area with lots of homeless, prostitutes and persons with drug addicts on the street, so single woman walking is not a great idea And they had a "room service" advertised, but it didn't exist.