Reviews for Dollar in Cape Canaveral
- All reviews 100%
Aug 15 2017
Horrible customer service and long waiting
Pros: I made a reservation to pick up 10 am lined for at 9:30 am and finally got the car at 12:30 pm. No enough cars staff are not friendly at all except shuttle drivers.
Cons: Do not take reservation more that what you have in the stock
Mar 8 2017
Cons: The office was closed and afterhours drop off instructions were confusing, complicated, and bizarre. The only available parking spot when we arrived was handicapped, which I parked in anyway, and by the time we left two more cars had pulled in with no place to park. Felt uncomfortable dropping the car keys into a mail chute but that was the instruction. It was all just weird.
Jan 19 2017
Not enough staff.
Pros: The Port Canaveral office is VERY busy on a cruise morning. We spent about 15 minutes waiting to turn in the car and another 30 minutes standing waiting for the shuttle to the ship. Needs some more staff.
Jan 10 2017
Cons: the shuttle bus never came to port canaveral we had to take a taxi to get to the rental center, all the shuttle buses from the other companies came frequently while the dollar shuttle base came in almost two hours of waiting, one time