Guest Reviews
Overall Rating
7.3
Good
Based on 6,408 reviews
Cleanliness
7.1
Comfort
7.2
Pickup/Dropoff
6.0
Value for money
6.8
Dollar car rental prices in Cape Canaveral
| Economy | $22/day | |
| Compact | $22/day | |
| Intermediate | $23/day | |
| Standard | $26/day | |
| Full-size | $26/day | |
| SUV | $28/day | |
| Minivan | $30/day | |
| Premium | $32/day | |
| Luxury | $97/day | |
| Convertible | $70/day | |
| Commercial | $66/day |
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent Reviews
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customer service
pick up the car
car was clean
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pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
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great price
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friendly staff
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10.0
Totally convenient
Pros: We went on a cruise and were picked up immediately by a shuttle that took us to pick up our car. The gentleman that picked us up helped with our bags and was friendly. Our reservation was suppose to be at 12 but we were able to get our car a few hours early. It was convenient, accommodating, the car was in nice condition, staff was friendly, and the price was very affordable. Will definitely be doing business with them again.
Cons: I have nothing that I was not happy with my experience
review from
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3.2
Pickup shuttle
Pros: Car return was easy and quick
Cons: Our rental pickup was from (N ATLANTIC AVE, CAPE CANAVERAL, FL), we were supposed to be picked up from port Canaveral which is 3 miles away from this office. They have only 1 shuttle, we waited for 2 hours for a pickup. The rental office never pick up the phone .we tried to call the headquarters numbers, even the managers couldn't get hold of them or do anything for us . SO IGNORANT
review from
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6.8
Over Reserved?
Pros: The agent, Hash, who served us was awesome. Calm, patient. He apologized for our wait, upgraded us to a nicer vehicle & said we wouldn’t have to refill car.
Cons: Between Thrifty & Dollar, they accepted more reservations than they had vehicles for. We stood in line for nearly an hour before we were waited on.
review from
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2.0
Horrible customer service and long waiting
Pros: I made a reservation to pick up 10 am lined for at 9:30 am and finally got the car at 12:30 pm. No enough cars staff are not friendly at all except shuttle drivers.
Cons: Do not take reservation more that what you have in the stock
review from
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3.6
Poor service
Cons: We waited for one and a half hours at the Carnival Magic terminal. Finally a driver from another rental car company picked us up and took us to the Dollar Rental Car office. We called 5 times to check the status of the shuttle and were told every time it's on its way. Once we got to the rental office the gentleman that was on duty was very extremely rude. He also mentioned oh yeah you were the ones that called all those times as if he was very annoyed by It. He processed my rental very quickly just to get me out of there. He did not ask who the driver would be, me or my husband, or if we wanted to take advantage of the Rental Car Coverage or decline it. The next time I am in the Port Canaveral area I certainly will not be renting from this location as my time is worth more than that and I am a paying customer that deserves to be treated with the upmost respect.
review from
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8.0
Cons: The office was closed and afterhours drop off instructions were confusing, complicated, and bizarre. The only available parking spot when we arrived was handicapped, which I parked in anyway, and by the time we left two more cars had pulled in with no place to park. Felt uncomfortable dropping the car keys into a mail chute but that was the instruction. It was all just weird.
review from
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7.2
Not enough staff.
Pros: The Port Canaveral office is VERY busy on a cruise morning. We spent about 15 minutes waiting to turn in the car and another 30 minutes standing waiting for the shuttle to the ship. Needs some more staff.
review from
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6.0
Cons: the shuttle bus never came to port canaveral we had to take a taxi to get to the rental center, all the shuttle buses from the other companies came frequently while the dollar shuttle base came in almost two hours of waiting, one time
review from
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3.6
Drop off location very confusing
Pros: I ordered the car with different drop off location than pick up location, the guy asked me to go to the airport service counter to get receipt, after he checked everything was fine, I waited forever there, there was only one person there, I never expected dropping off car will take that much hassle
review from
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2.8
Management needs a kick in the rear!
Pros: Plenty of cars available.
Cons: Manager and one worker made the place way understaffed. When I tested that they needed more people he said no they didn't. One small shuttle bus for 3 large ships in port on the same day. He said that they didn't need another one of those either. That was after a group of us waited at the terminal for almost two hours!!!
review from
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6.0
Hurricane
Pros: It was a car.
Cons: We had to return the car early since there was a mandatory evacuation, yet no money was deducted.
review from
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3.2
Poor Service/Filthy Vehicle
Pros: The affordability and vehicle size (Jeep Patriot) selection was the only great benefits.
Cons: The poor service at Cape Canvareal Dollar Rental: short staffed, rude whenever they did decided to speak, provided empty tank vehicle, personal items left behind from at least 3 other people (car title/job application/insurance card/used baby wipes), smelled terrible (a@@hole), sticky interior, service engine light came on, drove like a scooter, and sounded like a scooter!
review from
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6.8
Over Reserved?
Pros: The agent, Hash, who served us was awesome. Calm, patient. He apologized for our wait, upgraded us to a nicer vehicle & said we wouldn’t have to refill car.
Cons: Between Thrifty & Dollar, they accepted more reservations than they had vehicles for. We stood in line for nearly an hour before we were waited on.
review from
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8.0
Cons: The office was closed and afterhours drop off instructions were confusing, complicated, and bizarre. The only available parking spot when we arrived was handicapped, which I parked in anyway, and by the time we left two more cars had pulled in with no place to park. Felt uncomfortable dropping the car keys into a mail chute but that was the instruction. It was all just weird.
review from
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7.2
Not enough staff.
Pros: The Port Canaveral office is VERY busy on a cruise morning. We spent about 15 minutes waiting to turn in the car and another 30 minutes standing waiting for the shuttle to the ship. Needs some more staff.
review from
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3.2
Pickup shuttle
Pros: Car return was easy and quick
Cons: Our rental pickup was from (N ATLANTIC AVE, CAPE CANAVERAL, FL), we were supposed to be picked up from port Canaveral which is 3 miles away from this office. They have only 1 shuttle, we waited for 2 hours for a pickup. The rental office never pick up the phone .we tried to call the headquarters numbers, even the managers couldn't get hold of them or do anything for us . SO IGNORANT
review from
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2.0
Horrible customer service and long waiting
Pros: I made a reservation to pick up 10 am lined for at 9:30 am and finally got the car at 12:30 pm. No enough cars staff are not friendly at all except shuttle drivers.
Cons: Do not take reservation more that what you have in the stock
review from
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3.6
Poor service
Cons: We waited for one and a half hours at the Carnival Magic terminal. Finally a driver from another rental car company picked us up and took us to the Dollar Rental Car office. We called 5 times to check the status of the shuttle and were told every time it's on its way. Once we got to the rental office the gentleman that was on duty was very extremely rude. He also mentioned oh yeah you were the ones that called all those times as if he was very annoyed by It. He processed my rental very quickly just to get me out of there. He did not ask who the driver would be, me or my husband, or if we wanted to take advantage of the Rental Car Coverage or decline it. The next time I am in the Port Canaveral area I certainly will not be renting from this location as my time is worth more than that and I am a paying customer that deserves to be treated with the upmost respect.
review from
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6.0
Cons: the shuttle bus never came to port canaveral we had to take a taxi to get to the rental center, all the shuttle buses from the other companies came frequently while the dollar shuttle base came in almost two hours of waiting, one time
review from
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3.6
Drop off location very confusing
Pros: I ordered the car with different drop off location than pick up location, the guy asked me to go to the airport service counter to get receipt, after he checked everything was fine, I waited forever there, there was only one person there, I never expected dropping off car will take that much hassle
review from
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2.8
Management needs a kick in the rear!
Pros: Plenty of cars available.
Cons: Manager and one worker made the place way understaffed. When I tested that they needed more people he said no they didn't. One small shuttle bus for 3 large ships in port on the same day. He said that they didn't need another one of those either. That was after a group of us waited at the terminal for almost two hours!!!
review from
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6.0
Hurricane
Pros: It was a car.
Cons: We had to return the car early since there was a mandatory evacuation, yet no money was deducted.
review from
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3.2
Poor Service/Filthy Vehicle
Pros: The affordability and vehicle size (Jeep Patriot) selection was the only great benefits.
Cons: The poor service at Cape Canvareal Dollar Rental: short staffed, rude whenever they did decided to speak, provided empty tank vehicle, personal items left behind from at least 3 other people (car title/job application/insurance card/used baby wipes), smelled terrible (a@@hole), sticky interior, service engine light came on, drove like a scooter, and sounded like a scooter!
review from
Where can I find Dollar car rentals in Cape Canaveral?
6799 N Atlantic Ave, Dollar car rentals
Address
6799 N Atlantic AvePhone
+1 321 799 2945Top Tips For Renting a Car from Dollar in Cape Canaveral
- 25% of our users found rental cars from Dollar in Cape Canaveral for $37 or less
- Economy rental cars from Dollar in Cape Canaveral are around 47% cheaper than other car types, on average
FAQs About Renting a Car From Dollar in Cape Canaveral
How much does it cost to rent a car from Dollar in Cape Canaveral?
On average a rental car from Dollar in Cape Canaveral costs $45 per day.
What is the most popular rental car from Dollar in Cape Canaveral?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in Cape Canaveral.
How many car rental locations does Dollar have in Cape Canaveral?
Dollar has 1 rental location in Cape Canaveral. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: Orlando Airport (MCO)?
Yes
Does Dollar offer shuttle or airport pick-up services from Orlando Airport (MCO)?
Yes