One way rental from Cape Canaveral to Orlando
Cons: 1. Cape canaveral clerk could not find my reservation despite the dollar rent-a-car confirmation number given to me by kayak. He then proceeded to hand me a rental contract in somebody else's name, despite having given him my license.
2. I attempted to call Dollar customer service to get assistance, because the clerk in Cape canaveral was proving useless. The email from Kayak said that Dollar will provide customer service, and listed an 800 number. When I called the number, I got a recorded message saying they were closed in order to celebrate Presidents' day. I had zero recourse on that day.
3. The car they gave me was filthy. Stains on all seats, dessicated apple core left in the door. This car was sitting on their lot, in a slot indicating it was ready to go, but clearly it was not.
4. I had to "opt-in" to their automated toll system, but the clerk never told me and I never had the opportunity. So instead, lacking exact change, I drove from Cape Canaveral to Orlando on all back roads, which doubled my travel time.