Pros: staff are helpful and polite
Cons: we booked the car online until 9 pm on our last day, April 7, 2019 , and got the price quotation.. but when we got the receipt from them during pickup, they only gave us until 11 am and we paid additional fee to use it until 9pm. I hope that the online booking and the actual fees are the same.
Cons: Scam. Car advertised by Dollar as SUV however no whatsoever off-road functionality. Just looks. Totally unsuitable for Oman roads for which an SUV is required. Dangerous. Stay away.
Cons: The reservation mentioned unlimited mileage and when picking up the car, the company tried to impose a limit. Then, they were extremely slow bringing the car - we had to wait more than half an hour after finishing all the paperwork. Drop off was smooth.
Cons: There was no car available on the pickup date. After 2 hours waiting I was provided with a small car, and I had to come back to airport the next day to change the car. This time I was given a proper sized car however lower class (I booked a premium car I was given a standard). no apologies by dollar
Pros: Great car, good staff at drop off and pick up.
Cons: Poor signage at airport led to mistakes and extra time to find drop off. Unnecessarily difficult, but this is for all rental cars at MCT, not just Dollar.
Pros: It went all good without any problems
Cons: The staff thought we have limited km... A bit confusing. When we drop off the car, the man told us we should give it back with full gas although we got it in the beginning not full. Fortunately we took a picture to show them
Pros: Price was good compared to others. Service is good but you need to work on your cars guys.
Cons: Well the car wasn't clean from the inside. It event had a burnt hole in the seat of the driver, obviously a cigarette burn. Not steady at all while driving, not sure its even safe to drive on the road.
Cons: Pick up and drop off has taken a lot of time. The price of rent car was too much for such kind of car.
Not at the airport
Pros: It was fine, the car was new and worked well.
Cons: There is no dollar counter at the airport. There is no instruction on what to do at the airport. Eventually someone called them and they came to pick me up. Customer service is atrocious. They just shove paperwork at you and barely look at you. Good luck finding the place when you return the car.
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Where can I find Dollar car rentals in Muscat?
Top tips for renting a car from Dollar in Muscat
- 25% of our users found rental cars from Dollar in Muscat for $30 or less
- Book your rental car from Muscat in Dollar at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Dollar in Muscat are around 49% cheaper than other car types, on average