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10.0
I really liked that the van was very spacious. Would not change anything every tu was excellent.Reviewed May 31 2023
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10.0
Easy car rental experience.Reviewed May 31 2023
review from![cheapflights]()
2.0
NEVER rent from Dollar, the orphan child of Hertz. Expect 0 customer service and runaround’s that will waste your time. WHAT YOU SEE IS NOT WHAT YOU WILL PAY. A quoted $350 one way from BNA to RDU went horribly wrong upon return. An older Kia Minivan ended up running me $850 for a 36 hour rental because I returned 4 hours late, despite calling Dollar (waiting 1 hour on hold), and being told the extra charges would amount to $31.50. Agent upon return said if I had a dispute to go to the Hertz counter, Hertz employee just checked my rental out on the computer and handed me the bill, not at all willing or able to hear that there was a discrepancy between being quoted $31.50 extra vs the nearly $400 extra I have paid. As someone loyal to National, I’m not making this same mistake again and advise everyone to avoid Dollar- possibly even Hertz too unless you’re a premium member.Reviewed May 31 2023
review from![kayak]()
2.0
Don't do business with priceline and dollar in honolulu ever again. They didn't have my reservation and it was a 2 hour wait to get to the line and then it would have been another 4 hour wait for a car. I went over to the next car rental place and got one instantly. Terrible terrible terrible.Reviewed May 31 2023
review from![kayak]()
4.0
Overall the rental car was in good condition and they had the size/type I reserved, however it took 2 HOURS just to get the keys to the car. The line was out the door and they had 2-3 agents working at a glacial pace to check in 300 or so guests. This severally impacted my day as we ran into rush hour traffic following this long wait. I’m not sure that I’d ever rent from them again given how long it took to actually get the keys to the rental and get going. At minimum, they could’ve notified me that I should expect such a long wait. I’ve never experienced this in my life and I rent cars monthly for business.Reviewed May 31 2023
review from![kayak]()
2.0
Those robots are the worst. Why can’t I just call a human. Also adding a day is the dumbest possible system.Reviewed May 30 2023
review from![kayak]()
4.0
Old car with 50k miles and 1/8 tank low out thr door. Not a great experience with Maui DollarReviewed May 30 2023
review from![kayak]()
2.0
the dollar location I was sent to did not exist. Then I was sent to the airport. where I didn't want to go and they didn't have my car.Reviewed May 30 2023
review from![kayak]()
8.0
I liked the time spent at the counter was minimal. The car assigned to me was clean and new. The man that helped me at the counter was kind and caring.Reviewed May 30 2023
review from![kayak]()
2.0
Very long line for rental.Reviewed May 30 2023
review from![kayak]()
8.0
I was an early bird in DFW and it took time for the team to pool the cars and rent out.Reviewed May 30 2023
review from![kayak]()
8.0
Deben mejorar la limpieza del vehículoReviewed May 29 2023
review from![kayak]()