Location good and rooms well appointed with exceptional bathrooms which were unfortunately let down by poor showers. Really nice gym and pool. Was shocked to see all the additional rooms costs not shown in the original booking. Also I was informed that I had to pay for the breakfast which I couldn't remember was included or not.Subsequently did not go for breakfast but bought in only to find on check-out that breakfast was included. The shower was just awful because of the flow rate.
Well located near the airport. An older Rotana than others in the City. Breakfast room a little claustrophobic. A strange arrangement of a washing machine in the bathroom
The location, it's near to many malls & entertainemt areas. In my next visit, I will try to find another hotel with more facilities.
Staff very friendly and helpful, breakfast Unfortunately this time there were construction works outside, even during nighttime.
room very clean. friendly staff
Use of Gym and pool Dining restaurant with alcoholic option
Close location to city center and old town The furniture and hotel facilities are old and the rate is high for that matter
The breakfast was great and so the staff. The availability of adding extra bed for free.
Staff are very friendly Bathroom. The design of the tube is wrong. It allows water to flood the floor.
Very well. Nothing to be dislike.
Good value and location close to airport and metro. Close to Down Town and lots of good restaurants nearby. I was located close to the staff lift, it was very noisy and I was woken at 6am every morning. The hotel forgot the wake-up call on the morning of my departure, I nearly missed the flight.
good hotel.little pool on the roof .many restorants near. internet is not free
Nothing special. This is a 4 star hotel but the difference with a 5 star hotel was huge. I would rate it as a 3 star hotel. The room is basic (tv, minibar and aircon) and the bathroom has only grey colours and harsh lighting. We requested a non-smoking room on a high floor and got a smoking room on the 2nd floor. I haven't found the restaurant. Both bars looked like disco'S. Pool is very small, deep and not well maintained. Reserved hotel car wasn't available when we were ready to go to the airport. The hotel was almost impossible to find because of a recent name change (previously The Hawthorn Hotel). Not much to do in the neighbourhood. Rate was aed 230 excluding taxes. Better stay in a 5 star hotel (for a little bit) more.
close to city center, sockets and lack of adabtors, somewhat ignorance of the hotel staff.
I have stayed in Manhattan several times and the service and hospitality i always get is world class. It is spotlesly clean and the staff is just fantastic. Easy to get around, a few mins from Deira City centre,
Good hotel, clean rooms.
The location of the hotel was ideal for my needs. Underground parking was a bonus and saved me driving. First floor suites are subject to noise from the nightclubs.I asked for a non-smoking room, yet I could smell smoke...enough to bother my sleeping. Hotel staff should point out these types of things to unaware guests of the hotel.
Easy access to lots of shop and shopping mall nearby. No.
Breakfast was very good, excelent service, service cleaning room was bad.
Location, price of accomodation, Check in/out process is laborious.
Nothing The room was damp, dirty and smelt, particularly the carpet and toilets
It was spacious for me and my five chidren The room and kitcen needs to be redone as in too old
We enjoyed our stay,the apartments were clean and spacious but we thought it would have been nice to have some balcony furniture. The hotel was in a good location and shops were easy to access.I It would have been good to have some facilities in the hotel itself eg. Gym,or Restaurant/Cafe.
comfortable and nice looking A bit far away from the centre
Home away from home Nothing
cheap Was very run down, rather like an old hospital, very clinical. Room smelled badly of mould and wouldn't recommend to anybody. Air con didn't work in bedroom. Bathroom smelt terrible. Definately a no no.
Location was good, not too far to walk to shops etc, and taxis were always available if we required to go further. Being charged for a full day/night when we booked in at 0200 and also being charged for a full day/night when we checked out at 2359.
No thing to be liked from this hotel cleanliness of the room and bad smiles
The location is very good, close to grocery store and walking distance to the Metro station Al-Rigga. Check in was very fast and check out was also fast. I like to shuttle service to and from the airport. No need to think about transport to the airport anymore. I don't like the idea of handing over my passport as the deposit. Not sure if this is the common practice in Dubai but I prefer to pay instead of giving my passport to someone else. The room is also a bit run down. Maybe the need to refurbish the room.
Friendly & accomodating staff and service. Food. Provision of addiontial services such as facilitating desert tour.
The staff are always ready to serve. The shower is really small, if you are tall you will have a hard time to take a shower.
limousine service from the airport,tour advisor was very helpful once we realised she was available, club breakfast and cocktail hour were excellent room was subject to noise from adjoining room which we beleive was from call girls
The staff was exceptionally friendly, and the rooms clean. Very comfortable bed and pillows. Lots of restaurants and shops in the building, with the option of ordering room service from any of them. Would consider this hotel a good option in the future. Free WiFi, a universal outlet to plug in electronics from just about anywhere, and the option for wired internet if that is your preference. Ask for rooms on the third floor or higher. The first floor rooms are right by the pool (closed for renovation), and below all of the second floor restaurants. At about 7:45 AM you start hearing a lot of noise from both the pool and restaurants. Also the view from the large window was basically a back alley.
The staff assistance was superb.
My stay in Radisson Blu hotel was very pleasant and comfortable
Good location, nice view, good choice of restaurants unable to control temperature of airconditioning in room - too cold, poor service at pool area
very good service, friendly staff, no surprises
The Front Desk staff good and helpful. The Hotel security is good. The hotel has a choice of restaurents. Toilets and Taps are old and need to be replaced. Rooms privacy poor.
coffee machine at room, air port service We had private check in and used that opportunity. However it turmed out to been less hospital and forthcoming compared to reception on 1. floor.
Great restaurants and bars; helpful staff; good location; seamless, unobtrusive service
Please write at least 15 Nothing
close to city center no
It is near to market
The willingness of the staff to arrange a continental breakfast delivered to my room when I explained I had to depart before 7 am. No, only the traffic congestion in getting to the hotel from the Airport in the evening, 30 minutes, while in the morning before 6.45 am the journey to the Airport took 10 minutes.
non price for clean room is not good
Thank you very much.
the staff were helpful. hotel had free shuttle to the airport, shops & world trade center even with just one person there were no Alcohol drinking and any kind of bars! the breakfast was very typical. the satellite TV without any funny or pay channels. it was look like a religious school!
Don't come with your wife unless you can produce a stamped and attested copy of your marriage certificate. You may end up paying double and staying in separate rooms. Luckily, I had all documents required to check in. I reserved 4 nights, stayed just one and left. Hard bed, non-stop static on every television channel, stinky room, and judgmental staff.
Good location, near to airport No hotel bar , no coffee making facilities in room
Friendly staff, feel like home. non
Very wide and nice apartments. Friendly stuff. Food service
This hotel was better than expected, clean, very comfortable, spacious with quite high standards. Bed linens were ultra soft. Swimming pool area was neat and plenty of parking spots available. On second day bottle of water was not replaced, together with bathroom stuff.
The location was good, 6-8 min to airport, good size room breakfast poor
The cleanliness of the room. No,Nothing.
Spacious living room with beautiful interior ,nice &clean. Just the smell of cigarate smoke despite we requested for a non smoking room. Lobby is bit dull looking.
Rooms are great, not huge but very nice. Great pool and gym and great staff.
the fact the hotel close to city center i did not like anything about the hotel, the front desk was unfriendly and unprofetional, the room was not clean, internet service was not working, and i can go on and on,
excellent staff the transport to the airport or from airport
bed is not big and kichen is no use because of stove is damage!
for an appt Hotel it was excellent , for a one bed room appt hotel u have agreat value for your money .
Service was great, rooms were beautiful, pool was very family friendly Great location, walking to Deira City Centre and very low cab fares to other major attractions
The cleanliness of the room was good. I was told by the hotel reception when inquired, the charges for using internet facilities in the room was uae Dhirams 100/- for a day. I thought this was exorbitant from the hotel's standard.,
Located in a quiet street, the swimming pool and other facilities downstairs were good. The supposed Deluxe room was too small as was the bathroom. Lack of normal and extra features you would expect in the room were not there.
I liked the room and the cleanliness. Certainly the response from the front desk staffs were not satisfactory.
The location at 10 minutes from the airport is good, in general the value for money looks good. The hotel staff is friendly and gives proper support. We asked for non smoking rooms, the room had non smoking sign outside but a kind of smoke smell was inside
Nothing! - Staff - Internet is very expensive
Location béat City center and creek and i was an early Check in Car parking ont suitable for 4WD cars
Excellent staff who were always willing to help.
the good ambience. nothing special poor service,insistence of deposit despite cfmation via internet.
The staff was friendly and the location is good. I like that they offered shuttles to the mall and the beach. I didn't like that the room was dirty and even my pillow was stained. The curtains were very dusty, etc. But for the money paid, I guess I got what I was expecting. Know that this hotel is low budget and you definetely get what you pay for. I would recommended if you want to save money and stay low cost.
Good hotel and great location (near to Deira City Center Mall). Hotel also has a nice Irish Pub.
Construction works at night behind the hotel
I arrived early, hotel offered me free Break fast while waiting for my room... I liked that offer Not at all
I likeed the cleanliness of the facilities, professional staff, good security, quietness and location of the hotel near a major shopping center and proximity to the metro station. There are 3 things I didn't like : Room service is very slow and I have to call repeatedly for little things such as extra kitchen items, ice, towels etc. The second one is the size of the single beds. They are too small for a 10 year old kid leave alone an adult.The 3rd thing is there are not enough number of kitchen ware in the apartment.
Hotel staff are friendly and always willing to help. I find the rooms not particularly clean especially the floors. After you have walked around a while your feet are black underneath.
Big and spacious rooms. A lot of noise from construction going on outside the hotel.
the hotel staff and there services they were very helpfull, cheerfull. the weired smell, the dirt the rooms and bathrooms was not clean.
near shopping and airport, very friendly and comfortable
I need see view room hotel restorant
The rates are higher than the other similer hotel apartments in dubai.
I only liked the Food, and the fact that the hotel is new, the mattress and pillow were very hard and rather uncomfortable. I did not like the fact that the staff are not Courteous, and their turn around time is very poor in delivering any service whatso ever to you.
The location was excellent It is near city center.
Position to the airport and major shopping centre. Size of the rooms and their facilities. Breakfast choice and timings
i just stay 3 hours diner
Reasonable price. Clean and comfortable. Close to City mall.
I enjoyed the room and room service, pleasant staff and helpful crew. Pool hours was useless for me. It closed too early and the Internet connection was spoty at best.
Every thing, staff , reception, manager, cleanness, comfort, Gym, . . . . No
They wokw me up at 2 am to check the Mini Bar! Incredibly Stupid! Checking the Mini Bar at 2 am???
In fact the hotel is quite good but it was huge issue there . The cleanness of room was extremely poor.
Great Value. Loved the newly refurbished pool. Lots of workout equipment. Big clean, nicely furnished rooms. The buffet breakfast is worth including in the room rate. There were many choices with some variance. The staff was attentive all around. Our room was cleaned each day while we were at breakfast. Decor is pleasing to the eye. Very quiet and got the best night sleep in a long while. Close to Union and AL Rigga Metro stops so easy to and from airport. Amazing Value. Obviously we enjoyed our stay, The only negative I could find is that the workout equipment could be cleaner.
Shower was too small
The service was outstanding. The breakfast open buffet did not have many varieties and it's not included in the fare.
Plesant visit to metropolitan place Dubai hotel, I was suprise at shuttle service to and from the airport. I stay at other hotel which have shuttle service free. I enjoy the first time their but I will stay at a different hotelwhen I return for new year, free shuttle service help with my decision on what hotel I stay in. I just wanted to try a different hotel and I should have , I should have went back to my favorite hotl in Dubai
I like the hotel layout and restaurants. Also location was close to the Souk and Creek
Room smelled like mildew.
the location is nice; very close to many necessities. The price is somehow acceptable. The receptionists are unprofessional and try to hide dtails to guests which is a weakness in my viewpoint.
pool open from 7am to 10 pm which is great especially in the hot summer season when you cant stay long there during sunshine hours. staff is very helpful and friendly. huge variety on food for breakfast. wifi was there but did not really work in our room. signal too weak. was working well in the lobby.
nice and welcoming i will come again
Rooms and staff are good The bath room is veru bad, water flow is slow and some equipments are not working
fascilities and staff no
Location and quit the room pictures in booking.com not matching the real at all, in Executive suite picture showing two rooms and hall but, actualy one room and other bed located at the hall.
the concierge, George, was excellent When i booked, the web site stated breakfast was included. But when i received my booking confirmation, breakfast was not included. I mentioned this to the hotel staff at the registration desk and received the standard answer: "there is nothing i can do about it".
interior design of the room no entertainment
Very clean and friendly hotel. Well worth four stars. Very reasonable mini bar and very handy for the city. Very small roof space for sun bathing but if you are not a sun worshiper, and just want a quick blast of rays, you'll be fine!
friendly staff, good location, good serices long chwck-in and check-out procedures
relative quitness the pool was very small
I enjoyed from luxury ,clean and rooms along with my family.also breakfast was so perfect and staff were so kind and polite. No,not at all.
i like all hotel staff no
The accessibility to nearby areas and location. Nothing!
Yes I like the this hotel , easy acesss , good staff , clean rooms no
Very nice staff and breakfast was great Old hotel and not that clean. I would rather pay a little bit more and go to a newer hotel. My room also smelled like it had not been opened for years.
My stay at Montreal Hotel was very pleasent, excellent customer service, good value for money, clean and comfortable room, great facilities, so thank you!
friendly atmosphere and no disturbance on 4th floor TV and satelliate channels selected based mainly for people from india and pakistan!
i like to be the breakfast to be better then now and the smooking will not alowed on the passeg. about the dancing club to moving to ather flor becuose i stayed in frist flor and it's nocie at night .
Location of the hotel
good breakfast..however too close to mosque
the waiting staff were very attentive during breakfast time. when we first got into our room we found 4 cockroaches. we were moved to a different room which had no toiletries and no toilet roll and took them 5 hours to bring it to our room, only because we asked them again. we got woken up at 4am because the staff were polishing the floor in the dining area and being very noisy, we phoned down to reception and got told they would only be another half hour!!!
Staff are very helpfull the hotel location are very good. very thing is ok
Nothing really I was very dissapointed Everthing
I like this hotel qos the are quite and out of trafice aera They park the cars ander Sun
room was very clean
A pleasant hotel which is a good base for both beach and shopping trips.
Quick check-in on arrival. Request for a Creek view was granted. I was unaware that it was an alcohol-free hotel.
staff,quite, clean, comfort, food , shopping in Deira, view to creek,, I was upgraded to creek view room internet should be free, no car parking for the hotel
The hotel is centrally located and the staff is extremely polite and knowledgeable of the area. They even called my airline to find out what terminal I'd depart from. Location is ideal; near the stop for the Big Bus, there's a supermarket very close, you're directly on the Dubai Creek and close to all of the souks. Nothing
it was close to he airport, an close to other amenities that i wanted to go to
The location is perfect and the service is cordial and nice. Breakfast is up to standard Nothing to complain about
Location is good for shopping, especcially in Naseer square, nice breakfast, clear & big rooms. We asked to change one of the rooms and it was done immediately. All staff was very polite, excepting one lady. Expensive.
location The problem there is no car park.
Conveniantly located in the Diera district; near the souks, stores, river, airport Although I knew about this in advance, I think the hotel could offer a free airport shuttle
Mangment , security staff are very freindly are courteous . Reception was not proactive in making the room ready for checkin . I made the check in at 6:00 pm and the room was still not ready!! . I try to change the room on subsquent day since I like the stay , however , the room which was prmised on the first day were not ready up to 6:20 pm on subsquent day . For sure , They need to pay attention in making room ready for check in on the right time .
staffs are very kind. Location is not but. Pool is small and nice. I arrived at 5 am , but staff allowed my check in and open the room. Price is little expencive.
Centralized versus down town - Airport. 3 restaurants available
Staff offer excellent service and support Mini bar is not replneished every day
The staff were very friendly and very helpful. No complaints about the staff at all. Wonderful. The carpet was very stained and the room needed upgrading. It was clean, but wasn't up to date. Not sure if I would call this a 4 star hotel, friends were in a 5 star hotel and it was very nice.
As I always travel to Dubai using my personal car, I liked the car parking provided by the hotel. Also, the hotel is quite and excellent for families with young children.
The size of the room was excellant, it had obviously been recently redecorated.Fruit and and water first night in the room. Shame they forgot the second night. Took 3 visits to our room for them to agree our fridge was broke. Finally replaced. 1st morning woken at 7am by people doing building work below, took 2 phonecalls for them to react. Woken 2nd morning cause they had a water leak in hotel at 0530 am.(this i accept was out of the ordinary). Gym very shabby.
Staff extremely helpful Unfortunately the frigo bar is not replenished daily.also for some reason my room didn't get any fruit basket unlike other rooms. Very disappointed especially having been at d hotel some 15 times
a great Japanese restaurant and great Japanese breakfast!
disco to be avalble nothing
Good, clean and value for money. Bathroom a bit small
The hotel is excellently located, but it is poor with facilities and services. I wish there was a gym and spa, and wished that Internet was wireless in the room for free Internet was not wireless and was not free, in addition I believe that prices were not clearly declared.
the location is perfect, one can go to city centre as and when, and cleanliness, is good, I think you need to have more staff showing clients to their room etc, Had to take my own luggage to the room, If you coming here for the 1st time, you need to be told what to do.(you've gotta improve on this). you can probably do better with more options at breakfast.
good location,good service from reception and room service a few facilities available,there was loudness from other rooms,no free water for drinking,no door for bath zone.
The reciption staff are very well welcome, the hotel security is excellent, the car parking also excellent, the location of the hotel is excellent, near shoping centers and mosque. The brekfast should be free, and the rooms shuold have a fredge, there are no sop and shampo in toilet, the internet fee is too expensive,there is no Al'Jazeera chanel in the hotel tv chanels, Those points needs to be improved.
The location is good and also the free internet facility in the Lobby. The hotel room was like bare,no refrigerator,no compilmentary bottle of drinking water and not even glass tumblers in the room.These and such thing like the facility of an iron and making a cup of tea would make it great guest friendly.
A Very well built hotel, definitely deserves more than 2 stars. The shower did not have a curtain or a door.
Location near airport and shopping Front desk staff rude and not helpful. Watched this occur with other guests as well while I waited to check in.
location, free parking & good value for money My room was in the forth floor but still at night alot of noise coming from the night club. They didn't clean my room until I told them to do so. The hotel is old so you will not find alot of stuff in good conditions.
The staff was friendly and helpful and polite.Location is good.
quick check in no parking facilities, and the night club is noisy
Close to downtown and easy to reach from airport and transportation is available all time, but still the area I'd full of better hotels The room is so small, toilet is not good, toilet seat is broken, they offer a free two tea packets nd two coffee packets and only two sugar packets so you can make your self only one cup of a drink, it is so frustrating.
AC is centralized and require to call operator to turn it on. The water pressure for the shower is extremely low. Bottled mineral water is not complimentary.
next time I will go to this hotel again
About Location, It Was Close To Some Malls, City Center,... Wireless Internet No Available, Air Condition Not For Each Room But Some Rooms Together.
staff they were very nice the bathroom was very dirty.and it was too much noice outside becouse this hotel near to disco
.Nothing worth mentioning The Hotel Manager is as helpful as an ashtray on a bycicle
nothing staff , not great , charge for water
The hotel is adjoint to the City Centre Shopping Mall, so you can reach the mall from the hotel directly. I did not like the bed mattress and the pillows. They are not very comfortable; they are kind of fluffy or downy. Still, I think this is offset by other good things in the hotel like the staff, the location, and the cleanliness of the room.
Convenient for shopping and near the airport The internet in my room was not working and for 3 days they keep saying that they will fix it. Till the day I checked out it wasn’t fixed and during check out I informed the 2 employees at the reception about the problem and they did not even reacted for the issue… not even sorry!!!
Convenient location. Close to airport and shopping centre. No rooms available for early check in but could use gym shower. Business centre available with computers and printer. Non-smoking room requested and not available. Hotel is a bit dated and needs a facelift to keep a 5 star rating.
shopping because it's next to the city center mall
rooms are very clean and comfortaable the soap in the bathroom is not good, it smells terible
Ideal for City Centre Shopping Mall, good location to access the rest of Dubai from, friendly Reception and excellent Concierge staff. The room cleaning ladies were not up to standard. The lady that did my room could hardly speak English and often missed out on replenishing complimentary Coffee and water. I did ask but think she did not understand due to lack of knowledge of the English language.
Being beside the shopping mall
Location A bit pricy, but so are allmost all of Dubai's good hotels!
Good Hotel for family and shopping. Free wireless Internet in room will added value, please consider!