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Breakfast was wonderful Staff (especially Tommy on front desk) were very helpful Location Handicap room, which was not suited for others with low and very small sink. Shower type assured water to go over the floor.
The staff were fantastic and the location perfect for some city shopping and exlporing the city The quality of room service food to cost was not the best
The location couldn't be more central. It's luxury accommodation with top class food and service and all the extras you could imagine Not enough power points/sockets in the room for a modern tech age. The AC unit had mold on it
concierge recommendations great breakfast Very small room with minimal closet space and walking space and a step down to get to the bathroom Had larger room for less money on my 5 previous stays here
Efficiency and friendliness of the staff; well-appointed, comfortable, clean room.
the location and the rooms and the speed of check in nothing
The central position of the hotel and also the overall excellent quality made for a very good short break.
Pleasant environment, very nice location, friendly staff and spacious clean and luxurious room. The bed was too soft and streetnoise from nightlife
Great location, very pleasant staff, spacious room (especially by European standards). Very nice hotel. Nitpick: bathroom could have used a little updating.
Staff were very attentive in all areas reception, restaurant, etc
Location was excellent
Hotel is very difficult when parking
it was so central
The bed was perhaps the most comfortable hotel bed I have ever slept on. In the evening, I had a bath and the water was not as hot as I would have liked for a bath.
Can't beat the excellent location on St. Stephen's Green and Grafton Street. Staff is very professional and efficient. Rooms are nicely appointed, if a little small for two adults. Breakfast was excellent with great and friendly service. Would definitely stay here again and will recommend to my friends. Rooms are small and awkward space for two adults.
The staff and customer service was superb.We had a problem with our room and it was sorted instantly with complimentary wine and chocs, etc Try to avoid a room on the sixth floor as there is some noise from the ventilation/heating systems on the roof in the rooms
Friendly staff and peace and quiet
Location was great, just off the main street (Grafton). Shower pressure was amazing. Staff very attentive. Rooms are smallish when compared to the Fitzwilliam in Belfast. This might be the average room size for this type of room in Dublin.
The location and the staff were excellent. The stereo does not work with current I-Pods.
Nice room and bathroom, excellent location, friendly staff, efficient bussiness center Too small double-bed for a five stars hotel, overpriced breakfast
This hotel is in a terrific Dublin location. Everything is convenient from St Stephen's Green. The hotel is luxurious and well-appointed with many nice details. I did not eat there, so cannot speak to the restaurant side of the deal. The rooms are a little small but nicely finished and the heated bathroom floor and loaner umbrellas were fabulous touches. I was amazed that the room is small - on a par with a London hotel perhaps of similar class. The only quibble I noticed was the quality of the built-in closet in my room. The doors were of poor quality material and didn't quite close accurately on their hinges. A small gripe for an otherwise thoroughly enjoyable stay.
Great location. Comfortable. Great staff.
The location was great and the staff was very nice. For $385 per night the room was small, the bathrooms were quirky and bfast should be included...
we loved our bedroom,good size and beautiful decor;also it was warm and quiet and comfortable When sitting in the restaurant there was quite a breeze coming up from the lobby and we felt cold
The location The receptionist.
Location was ideal for tourists, gym was adequate and 24 hours, staff was friendly Rooms were cramped and needed more cleaning detail attention (slight mold in grout of shower), smaller bedsizes in rooms should be more clearly advertised when booking.
easy access to grafton st poor choice menu for vegetarians
The quality of the room was excellent The in-room dining was not quite what I expected from the menu
We stay at hotels regularly in Dublin and were pleasantly surprised to find such delightful staff, lovely room and excellent service. I didn't realise the Atrium existed, a great place to meet friends either for lunch or an early evening drink.
The location is perfect and the exercise room is terrific with lots of options available on a nice array of equipment. Staff are friendly and the rooms comfortable & spacious. They also had our room ready when we arrived at 7:00 AM! Very nice for the weary traveler. Overall it's a classy, comfortable and nice experience. Our room was located on an alley side of the hotel but near O'Connell St. so we had no view at all and noise from buses and vehicles in the morning.
Friendly staff. Clean rooms.
the staff, very very nice an helpful i liked everything
Pure luxury of rooms, friendly and efficient staff, really relaxing experience, can't wait to go back!
The hotel is perfect in everyway. Fabulous central location. Staff very helpful and friendly. the Mint bar and staff was great. Can't wait to return.
great comfort, great staff room a bit small
big and clean rooms, good location. Very limited hot water in wash basin. The rooms are located near the night club so it's noisy during the night.
Location was perfect-close to everything, Well appointed room with all amenities well thought out. Staff was very friendly. Sound proof windows. Very spacious.and clean. The breakfast was excellent. The bathroom door was glass and only part was frosted which was a bit strange.
The James Joyce Suite was beautiful, so well appointed and comfortable. Very pleasant and professional staff. All-day breakfast was very nice. So central for anything in Dublin City. Highly recommended . Very high standards overall and good value for your money. No, it does give what the profile says.
The W.B.Yeats Suite was beautiful and very well decorated, it was luxury home from home. The Wifi was fast and free. Very good value and superb location in the Centre of Dublin City. Sound proof windows work well also.All day breakfast was excellent . Highly recommended
Excellent location.. brilliant interiors.. Friendly staff.. Lovely facilities..
The hotel room had been well renovated and was very comfortable and accessible. I would have like cooling options like air conditioning or a fan and a few hair products.
Room was fab... Amazing!! Oscar Wild Suite! Complimentary wine, biscults, chocolate & the regular tea/coffee making facilities! Very central. No staff there at any time (No foyer) - this did suit us but I could see how others might find it irritating if they needed assistance etc!
Excellent location, lovely suite. Really comfortable bed. Perfect
the room was clean and pleasant. The hotel was hard to get to, gated doors etc. This hotel was also above a sex shop and managed by its workers. There was no one around to seek help. This should not be classified as a 5 star hotel. This is just a clean apartment with sex dvds available.
Being in Temple Bar, noise on street till 4... Not really a hotel, just 4 suites.. And Shower not working.. Not good enough at that money!
Great location and nice room. Shower was a little compact.
The Morgan is very central, located very close to the River Liffe (which is you are not familiar with Dublin, is a great help to navigating) - and close to a good selection of bars, cafes, restaurants and Trinity College and the Cathederals.The rooms very quite modern and stylised (which in terms of the sofas / chairs replaces any comfort) - but large and clean. The front rooms of the Hotel overlook quite a busy street (particularly at 2am on a Saturday night) and can be a little noisy. Our room card keys didnt work initially, and there was quite a long wait to have these changed as the reception desk gets very busy.
location was excellent, staff good. room small, shower leaking
Enjoyed proximity to shopping, and public transportation. We especially enjoyed breakfast buffet - which was part of our package. The staff was helpful and gracious. The rooms were very comfortable and clean. While we are "an almost mature couple" and enjoy being close to the nightlife - the proximity to all of the nighttime crowds and related noise was a bit disconcerting and noisy. While we advised staff that our phone was out - which made it difficult to contact our family in other rooms - couldn't seem to get it correct within our 3 night stay.
No air or ventilation in the room. Hot as hell and when you open the window for air it's like being in a night club until 3 am
The Decor of the Bedroom. The room was hot and a little noisy.
We chose this hotel to surprise a friend who was getting married. as she was also staying at the hotel the night before we needed some assistance to avoid bumping into each other and spoiling the surprise for the next day.the manager len was amazing. his pride in the hotel was obvious and his willingness to assist in any way possible was the best customer service I have ever had.
the bed was lovely, big soft & very very comfortable! room was a little cramped (but lots of character). grouting in bathroom a little dirty and/or discoloured.
Sense of confusion at frnt desk, peoblem with separation of smoking from dining areas.
Location was brilliant and great value for money. Was a little nosy at nights but what else do you expect from being in the middle of Temple Bar?! Already planning next trip and will definately be staying at The Morgan.
The room was lovely. The several live bands every Friday-Sunday night in the neighborhood might as well be in your bedroom. If you like drums, loud choruses, and bass guitars, then all will seem fine. Really a shame for an otherwise pleasant hotel
The staff was extremely helpful and prompt. The room was extremely comfortable and the onlone access was very convenient, as my wireless became disabled. The location was tops, and I wil stay here again. One detail, I have not yet received my bill by email, and it has been 5 days.
Centrally located, pleasant staff and an extremely good breakfast to statrt the day did it for me. No
I enjoyed my stay at the Radisson Blu. The staff was courteous and helpful. The hotel itself is beautiful with a nice pub on-site with great food! I highly recommend it!
Near city center but in a very quiet location. staff is efficient and polite. Breakfest is superb although an expensive one.
Fantastic modern hotel, stayed at other Radisson sas hotels and always good. Know what you are going to get. Service in bar area on Sunday afternoon wasn't great. Sat waiting for 20 minutes for a drink (with no nuts)!! Wasn't even busy.
Ideal location and the facilities in the room were very good.
A clean modern hotel, ideally positioned to explore Dublin. 25 minute taxi ride from the airport (approx 30 euro). Comfortable, well equipped room. Extensive buffet breakfast.
The hotel could not have been better. Clean, stylish, peaceful, great breakfast selection, very comfortable indeed. I loved the location too. Close to a wide variety of restaurants, use of a gym nearby and within walking distance of all the sights. I would definitely choose it again.
It was very central for Dublin. We were given a free upgrade to Business class - the room was superb. The restaurant was very good and to a good standard. Staff were friendly and courteous. The hotel has a business feel to it which may put off families with younger children. It was very good but as i am a discerning diner i did send back the venison which was tough and i did send back the wine and exchanged it for a more expensive. The Syrah was not good quality so i asked for a St. Emilion which was much better. The staff were excellent though in catering for my needs. The aircon and heating did not work in our room but this was promptly attended to by the maintenance dept and repaired.
The room Poor service. Bad dining experience
The room was very comfortable with an amazing bath and separate shower. The room had a flat screen TV with a good range of channels. We had dinner in the restaurant on the Saturday evening which was very pleasant. The breakfast was not included in the price which was fine, and we paid for separately, however - there was no price choice to either have a continental or buffet. I had the works but my mum only had a crossoint and a cup of tea which still cost 25euros.
The facilities in the room were excellent and the staff were very professional and unintrusive. E10.00 per day charge for car park; although this was waivered due to us being misinformed about early breakfast options.
The staff were most helpful and went the extra mile when I couldn't get the printer to work to print my boarding pass. It was a fake out because it looks like it is coin operated but it all goes on your credit card. Posted information would have been nice. Great location. The two nights we were there a band was playing loudly in the bar. We were on the top floor and could still hear the them most clearly. The beds were pretty hard. The shower was a problem. The head wouldn't stay up but would ship to the bottom of the post it was on. That made it waist high on me. The temperature and volume on the shower came and went in spits and spurts.
Good location for our needs ( site seeing in and around the City; easy to walk to nite spots; felt safe and secure; lots of pubs and restaurants nearby), staff always helpful, noisy late at night - not a problem to us - transport to and from airport readily available from the hotel or public close at hand. No complaints
I loved the location, I was able to get to see everything I intended to. The staff were friendly and helpful. The room was charming. I utilized the wifi and never had any problems. They had entertainment and food available on premises which is very convienent. I would stay there again. The music/dancing/dinner show in the evening was fantastic but a little over my budget. And my seat wasn't very good to see much of the show.
It has a good atmosphere and is is ideally located. Poor views from most rooms.
The location, the staff (Mags and Liz!), the BIB bathroom and the large size of our triple room. The beds and pillows were not especially comfortable. The food could have been better......
barpub below with live music everyday is fun room is very simple, water (cold/warm) was not good to wash .
Excellent location, good character bed not very comfortable, bathroom not very updated, couldn't control hot and cold in the shower
Location is very central to the City Center. It allows an easy walk to most of the main tourist sites in the area. The staff is excellent and very helpful. The attached restaurant is good. The rooms are rather small and there is a lot of mechanical noise from equipment in the alley behind and next to the building. The walls are very thin so you hear a lot from the adjoining rooms, particularly when someone has come back late from the pubs and is rather boisterous.
Ground floor bar and entertainment. Great breakfast. Excellant location for visiting Dublin
Location Being downtown it was a little noisy.
Comfortable,Warm , Desk Staff excellent, Dining Room All staff Excellent but a Special mention for Carmel who always has a welcoming smile and can't do enough for you ****
Rooms were of good size, very clean and even though in a lively area of Dublin near many nightclubs they were very well insulated and quiet. Nothing. It was a good experience all round
Location and Staff Expensive Breakfast
Brooks is a beautiful hotel in central Dublin. We walked to Dublin castle and business. There's tons of shopping and restaurants nearby. We also walked to Kilmainen gaol,but we took the bus back. We were on the street side but it was quiet at night. Beautiful older hotel with modern amenities!
Very good restaurant, pleasant bar.
Excellent staff so friendly and with great attention to details. Twin room very spacious and clean with every convenience. Exceptional breakfast great choice and plentiful. Nothing
I loved the television that was in the wall at the end of the bath. The room was spotless and very comfortable, and the staff were friendly.
Bartender Rooms way too small; poor quality of linens and blankets
Staff all very friendly and helpful, comfortable bed and nicely appointed room, great location A minor quibble - there is no celebratory sparkling wine on the wine list under 100 Euro unless you like Prosecco which we find too sweet. Surely an Antipodean methode champenois or drier style cava could be added to the wine list?
Friendly staff, comfortable room, good restaurant
The hotel is located in central Dublin and within walking distance of Trinity College as well as the National Museum. The staff is friendly and very helpful. We got in very early and there is a lounge downstairs with internet, couches, etc. They brought us a tray with tea and coffee which was lovely! I would highly recommend this hotel.
Reception is so kind.
The staff were very friendly and helpful. The hotel and the room were clean and very well maintained.
Location, decor Very small standard room, but to be expected in larger city
Location and price. I had to wait quite long to get access to internet - very often some people were just playing games online.
Location Base from club next door
Perfect location, good price. The pics' on the internet are not so reliable,you know what I am saying.
Only its location. Dirty and small room, no space for luggages, freezing cold, many noises from other rooms. No value for EUR79. We stayed here for one night and moved to a better hotel next day.
Staff is friendly and the location is among the best to reach center areas of Dublin, also very easy to reach public transport as city bus and airport coach. Shared room is small and no elevator.
The staff were amazing and really put me first. They are always cleaning in this place. You can lock up your belongings in your dorm room under your bed. The free WIFI all over the premises was awesome.
Very comfortable bed, good wifi, nice view on Liffey quay, near city center but quiet. maybe not to close the kitchen so early
We were staying 2 nights in Dublin and it was perfect. Good location, modern and I liked the big room. I didn't like the room's decoration in purples but it is my opinion. And I didn't like also the light in the room, it was poor.
Staff went above and beyond to be helpful. N/a
The room was of generous size, quiet and had all convenient provisions. It seemed as though e erything was thought of abd provided for in the room for an undisturbed stay. The reception was a bit under-staffed
Great Location. Extremely Friendly and helpful staff. Clean.
Large Bedroom, the location, Spacious and light in the comunual rooms
Great VALUE for being so well centered. Great walking to main drag on shopping, the park and about .75 miles to Temple Bar. Beds were comfortable and staff was attentive on needs. They never cleaned our room for a two night stay had to ask for new towels. Quiet enough if you have a room in the back. Bit dated in common areas.
20 minutes' walk from the city center. Adequate breakfast. It was very disappointing, instead of a 4-star hotel I found one that barely deserved 2. The rooms were very small, no AC, heating didn't work. No Internet access neither free nor paid. Very old rooms, very noisy (both from outside the hotel and other rooms).
the rooms were comfortable and spacious the noise from the street during the night was horrendous
rooms were lovely, comfortable, clean and quiet and I would certainly book again. the person I was staying at the hotel with suffers from claustrophobia so she would not use the lift and also the breakfast room did not have a window to see out, so she was a little anxious. however she thoroughly enjoyed her stay and the facilities. the breakfast was the best we had on our trip. thanks also to your excellent helpful staff. will come back for sure.
it's location noisy outside at night with car horns blaring until middle of the night and revellers leaving nearby pubs and clubs
Comfort and Facilities of Room
Central location The noisy nightclub next door
The breakfast that we probably paid for was not available until 7.30. That is late in terms of business travel, and we in fact left at 7.00. and bought breakfast at the airport.
Beautiful hotel, comfortable bed nice bath very nice clean comfortable room with very friendly staff. I would definitely stay there again. The only thing its a bet pricy. The breakfast should have been included in my room rate and what I paid. Overall very good place to stay. Very nice renovated bathroom and room while remained the AA status of the hotel.. The breakfast was not included in the room rate I paid.
staff attentive and very hepful. Very surprised to have to pay for internet access. I found this highly unusual in an upscale hotel.
Location Broken forniture and no min bar
The quality of the room design, materials, decorations, are all first-rate and comfortable. The service from check-in to delivering a requested U.S. to British Standard wall transformer was splendid. We had a late arrival into the city, dinner with friends, and just less than 3 hours stay in the hotel before our taxi arrived for a pre-dawn flight home. Would have enjoyed staying for a while.
The positioning of the hotel was quite good I was quite dissapointed by the Clarence. I am glad I only paid a reduced rate for the room, it was very noisy all night (due to a constant hum from the nearby boiler) The window had to be open as the room was stifling! A fan was provided but obviously the noise from the fan was not conducive to a good nights sleep!
The location is absolutely fantastic. The room was HOT! The hotel does not have A/C. We stayed once before in November and did not notice there wasn't A/C then. In fact we were excited to stay again at this hotel because our first experience was so good. Our most recent trip was in June and the room was very hot even though it wasn't hot outside. We opened the windows, but it was very loud outside and the cigarette smoke and food smells from the bar below were unbearable. The hotel does warn that it's loud because of it's location if you open the windows. The hotel should invest in the mobile A/C units that cost about $800 each. It would be well worth it for summer months.
Everything was just perfect. The staff were all friendly and nothing was too much trouble. A refreshing place to stay We had to leave!
Beautiful room and the food in the restaurant was excellent , staff attentive. The location is perfect to see Dublin. No dressing gowns in room and no tea/coffee in room although there is a 24 hr room service.
The location and the rooms were very good. The staff were very friendly. The workout facilities were limited.
The location on the Quay and just backing onto Temple Bar (so it isn't too noisy either), the nicely done refurbishing of the original arts and crafts design/style including the wood panelling, the Octagon Bar and the Tea Room were all highlights. Very good bed linens, and comfortable bed and pillows. The Clarence has a bit of 'cool factor' about it too which never hurts! We were a bit disappointed in the room decor, which was rather uninteresting, and even Ikea-ish which for us is definitely not a plus. Blonde wood furniture in an otherwise darker wood arts and crafts movement sensibility seemed odd. Rooms were very bland and smallish which isn't surprising in an older hotel of course.
No nonsense good service. Very good restaurant for both dinner and breakfast.
The rooms and facilities are great. The service is highly professional and courteous. Right next to a small cafe if you want breakfast but don't want to dole out the 10-15 euro for the hotel's. Stay was overall very good. You are still in downtown Dublin, though, so keep in mind that while closed windows help greatly, there are still lots of people partying just outside in the adjacent bar/club.
The bed was comfortable and the fridge was a nice bonus. Check-in is kind of late in my opinion. Travelers with early arrival flights have to wait a long time before they can have access to their room. Also, the location while nice, is a burden i.e. noisy at night.
When I arrived, I was shown to a very small room, clearly the worst in the hotel, with barely room to walk around the bed and a view of the air con system outside. However, when I immediately complained, I was given I more suitable room within ten minutes. The service was exemplary.The staff were very, very, good, and the hotel was clean. The breakfast was nice, as was my antipasto platter I had in the bar before the gig. I think that the lack of coffee machine in the room is a big drawback. I've stayed in many hotels of this price range, and I think that a Nespresso machine or something like that is important, considering the price of the rooms. I like to have coffee before I see anybody, and that includes the room service waiter. The quality of the room service coffee was not acceptable, either. Also, the selection of toiletries was inadequate and not up to the standard of other similar hotels we've stayed in. Inchydoney, Cliff house hotel in ardmore, The Westbury, all similar prices, all have more facilities in the room, decent toiletries, and a coffee machine. I'm afraid I will not be recommending the CLarence, I prefer the Westbury ~in Dublin.
The hotel is in a great location where everything happens. For young couples that like to stay out late this is really great. The service is great. The rooms are not very spacious, and we paid a big price while the view from the window was not on the street but inside square of the hotel so our window faced other hotel rooms windows. You would expect to get a better view in a suite.
the room was large and in good taste, breakfast ok. A most dull, uninteresting hotel. there is no effort on the part of anybody to make this hotel a lived in place! the same fault as in the other two O Callaghan Hotels I stayed in. Staff is most uninvolved and uncaring.
I've stayed there a few times, things happen efficiently, always consistent.
Location to the main shopping area in the city.
Clean, roomy room and convenient location to City Center tourist attractions.
Good, helpful staff
Great location in the centre of the city. The room was lovely with a nice big bathroom. Beds were comfortable. Parts of the hotle were very cold and breakfast ended very early on a Sunday
Staff was great. Arrived early in the morning and they had my room available for early check in. Breakfast was included and very good. Location was great and room clean and spacious. None
Proximity to city centre. Parking is expensive in the city centre.
Breakfast was wayyyyy to expensive for what there was on offer. It would be better to have a separate price for just the continental (jams, toast, fruit, etc).
Poor quality of service at reception
The staff was most helpful. The location in Dublin was great for touring and ease of use. The rooms were very nice. Lovely bathrooms. Breakfast was pricey for food offered.
The friendliness of the staff was a big plus in the hotel's favour. The room was pleasantly furnished and the location was great for trips into Dublin city. We had a twin room booked at a rate of €79 per night for the room, but learned that the usual rate (especially at weekends) is at least €200 per person sharing. Whilst the hotel is very nice, it is not a luxury hotel and such prices are outrageous. I would not have stayed there for that price.
breakfast was lovely
The location was very good for access to the city The rooms were tired and could do wirh a refurbishment
its location the toilet door had no stopper which was very annoying as the door would not stay open by itself. Room 413
Atmosphere very relaxed, staff very nice and helpful
very average hotel, good that on w/end break no time to spend in hotel, but location is very good before changed room, window didn't shut, noisey with traffic on front and curtain rail fell down, rooms looking dated, 50 euros would be reasonable value
It was convient for a gig in the Olympia The staff were not one bit friendly or efficent.
booked a double room for one night.very basic. not worth the money paid. mildew in bathroom.dirty soap holders. poor lighting in room. hall light coming through door space between door and doorjam.wall could do with painting. also would be nice if hotel validated full price of car parking.never stayed at hotel where had to pay to park there!
Front desk staff always seemed busy giving tourist info to guests ahead of me. Weird how you must pass the desk to get to your room. Felt like you are passing a panel of judges, though theyvare friendly. I think they should have an irish accented greeter because the staff here sounded like any nice hotel in san francisco where I am from.
The location was excellent, security was very good and the café downstairs had very fresh, tasty food. There was half-price parking at the adjoining Carpark, although Jury's don't own it. The lighting in the room is soo dull and I actually couldn't see to get things out of my bag it was so dark, eventhough my bag was under one of the 'lights'!! Ridiculous. Also, the house staff were extremely pushy and rude on the morning of our departure as at 11:50am, they were knocking at the door to remind us that we were to leave at 12noon. Then again at 11:55am, another knock came to 'remind' us, we were obviously packing the last of our things and were not impressed at all with this nonsense and rudeness. Were they running around alll the occupied rooms knocking and checking in the final minutes of their stay just to 'remind' them of something they knew anyway? Most annoying and a little infuriating.
perfect location in the city , clean and very helpful and friendly staff
The central location and the security arrangements. The man inside and the swipe card entry to the inner part of the hotel itself The hotel looks a little tired and needs painting in parts
The staff was friendly and had nice scones and tea in the lobby. The wake up call was a little late, so set a back up alarm just in case.
I was a little hesitant on getting a hotel in Temple Bar - it's a noisy pub crawl neighborhood, but that all went away when I stepped inside. It's on the far end of Temple Bar, near O'Connel Street, but that means it's central to everything. I was able to drop off my luggage early so I could explore Dublin for the day. I also got upgraded from a single room to a double with no extra charge. Room was quiet - during the day you could occasionally here slot machines outside the window, but I can't complain. Never heard the bar crowd. Great facilities, never got to check out the pool or breakfast but I'm sure they're both wonderful. Will definitely stay here again next time I'm in Dublin, for either business or leisure.
Cleanliness Street noise and sarcastic security staff.