Dublin Hotels in Ballsbridge

Cookie upon arrival. Staff tried to be helpful when we had to move rooms due to building noise from the fire escape which was next to our room. The gym was clean and well equipped. The hotel is in a process of refurbishment so only the 4th floor was in use during our stay. The hammering and drilling started at 8am on both days we stayed and despite moving rooms it was like being on a building site. The beds at the hotel were the hardest I have ever slept on, I have been very fortunate to have travelled all over the world with my job so have slept in many hotels but this bed ranked as one of the worst! We were in room 400 (on the 4th floor) which was the furthest room from the elevator. Annoyingly it was too far for the wifi to stretch so we were forced to sit in the lobby to get online. Overall our stay was very disappointing and we won't return to this hotel in future.

the hotel and bar area was first class, very lovely ambience our room was tatty, paint peeling off the bathroom ceiling and dirty marks in the rest of the room, it was a real disappointment for an hotel of this standard

Room was plenty big for family of 4, convenient to bus stop, DART station and air coach pick up, Michael the manager was helpful and friendly. Elevators were broken, windows didn't open all the way, the facility was worn and needed paint and repairs, front desk staff was unfriendly at times, didn't leave enough towels for 3 people even though it was booked as a triple.

how quiet and calm the hotel was had to pay at the bar, for food and in the hotel as not the company

What i liked about staying in this hotel was the location not far from the city centre or from Dundrum Yes both myself and my partner were very disappointed with the breakfast the food was bland and it wasnt good value for money. Lack of tea / coffee facilites in the room.

Staff v pleasant food v good No 2nd cup in room or flannels - no safe and the staff were under the impression that each room had one !

Handy location to city centre, easy charm and friendly staff. The rooms are well equiped, furnished well and cosy. The bed was large, but the mattress a bit firm for my liking. The food was rustic and plentiful and good value for money. The restaurant was cold and drafty with a 'musty' smell due to the old timbers. There wasn't much of an atmosphere as only a handful of people dined whilst we were there. The breakfast staff were slow and inefficient - tables were not cleared, food not replenished at the buffet table and you had to ask for everything, milk, spoon, toast etc. And it wasn't that busy!