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Staff was very friendly. Paid way to much thru Kayak....if I had booked thru the hotels website I would have paid $40 less. When I called kayaks customer service I got the run around about rates changing from day to day. I booked hotel on the same day we checked in, so rates wouldn't have changed. When I pointed this out I was given the same verbatim response. Felt like he was reading it from a card..... Will not use kayak again.
The staff was pleasant and helpful. The room was clean and the bed was very comfortable. I slept better in this hotel than I have in many others. The walls are a little thin and the Internet didn't connect for us.
Clean and quiet. Outdated saggy carpet.
The facility was very clean both inside and out. Quiet location away from the freeway.
Clean room, plenty of space, very quiet, good continental breakfast, and friendly staff. The wireless internet they offer was useless. It couldn't load anything.
That I had a place to sleep after being road weary. I was appalled by the service I received from the staff from check-in to being overcharged, to being monitored while I ate breakfast to ensure I didn't take too much.
The bathroom was remodeled so it was nice to take a hot shower after a long day of traveling. The surrounding neighborhood had a lot of dining options and were within walking distance. The employee who checked me out was very friendly and professional. The employee who checked me in was inhospitable. Not once did she smile at me, and her attitude was one of indifference, bordering on unfriendliness. I'm sure the cover throw and sheet was cleaned, but there were small stains on them that made me push them both aside. I could hear the occupant on the floor above me thundering around across his/her room all night long. Breakfast was bare with only few options for hot food (toast and oatmeal). Upon entering the hotel, there was a musky smell that I could not pinpoint as to what it was, but was quite unappealing.
Room was clean, bed was comfy. Great location Continental breakfast lacked protein
The staff was friendly. The pool was clean and the rooms were newly remodeled. The location was convenient. The parking lot was littered with trash. The parking lot should be better monitored to keep non quests from hanging out there.
Found old pizza in my microwave
The staff, especially the woman named (I believe?) Breonna, were very nice and helpful. We were there for seven days because we were looking at moving to Lacey/Olympia from Ohio and they were very informative! The cleaning was lacking at times. There were two days that the houskeeping didn't come, and I wasn't really sure why.
Staff was friendly Location Room needed vacuuming No iron in room No hair dryer in room Breakfast was really slim and was done by 9am No coffee or tea in lobby Homeless looking man in parking lot 2 days in a row
Bed were comfy and room was nice The breakfast if you can call it that was bad. Only the minimum and cheapest of cheap. The cereal containers were dirty and had spider webs on them. They looked like they had never been moved. The coffee was more like water. The bagel and cream cheese had a nasty taste to them. I stay for three days and was the same each time I went back. It was a hot the days i was there and the only air conditioning that was on was in rooms. The the hall ways had a funky smell to them.
Not much Breakfast area on 2nd floor not much direction. Bad remodel. Not very clean. Employees very robotic.
There's a McDonalds in front of it, which can be helpful, and it's fairly close to the airport. Rooms are fine and spacious. Breakfast room is too tiny, you can barely walk around to get your food. At least nobody complained about me getting food to my room. The breakfast itself could be better.
Friendly staff, comfortable bed, convenient location. Room was very stuffy. There was air conditioning but it was so loud I couldn't sleep with it on. Very limited fitness facility.
No screen on window...like to open for fresh air
The breakfast was ok The room was literally a disaster when I got there. It looked like someone had ransacked it. The next room was at least clean, but the key system didn't work and we had to leave the door open with a towel. :-/
price. The basic room and space were ok Check in was very slow. The bathroom door would not open without exerting extreme force, and then only partially; debris from the rotting bottom of the door was on the floor. The shower hardware was dysfunctional: the handheld shower head would not stay positioned on the holding bar; the spray was knife-like. The walls must be paper thin because we could hear normal conversation in the hallway and knocks on another door sounded like they were on ours. We were woken in the middle of the night by loud voices and banging around. The bed sheet was excessively worn with and had a tear. I might try a Super 8 somewhere else but never again in Lacy!
Location was OK. No power or TV (except a light in the bathroom). When we asked for some power, the guy at the counter said there was a switch by the bed. There was no switch. Went down to get him and he finally came up and played with some wires. Then he took off suddenly. I went to check in 15 minutes and he was checking in more idiots (like me, for staying here). I decided to let the future guests know about my experiences and he told me I had to leave the motel for having a bad attitude. Since I had paid for the room, I told him good luck with that. He decided not to pursue the matter with me or my 250 lb roommate..we were there for a softball tournament. Since it was late, we just went to bed. If the guy would have been somewhat straight with us, it would not have been such a problem. He barely spoke English and was the rudest hotel clerk I have ever encountered. Overall, worst motel experience in my life....and I have stayed in some real dives in Morocco, Mexico and Central America. To top it off, the entire place smelled moldy. The waitress at Denny's said they had been closed down for health violations in the past.
They are very short sighted tto charge 5 bucks for Y fi It just cost them a customer! 1
It's our "go to" on the way to and hone from camping on the Washington beaches! The staff here is second to none! Luxury service at an economy price!!! The pool is clean and safe. The office staff fawn over my dog each time, making me know they Really are pet friendly!! See you next trip! Beyond expectations!
Generally clean and neat. Shower worked very well. No fridge, microwave, or coffee maker in room.
didn't like the room at all the water pressure sucked in the shower there was a musky smell in the room and bathroom there were ants in our room and there were on our bed after we got done taking our showers went to check out they didn't bother giving my money back
The central location was great and convenience to area attractions was a definite plus! The traffic, but they couldn't be blamed for that! Lol
This guest did not leave comments about this hotel.
Spacious bargain within easy driving distance to Seattle. Minor: Dated carpeting and furniture.
Desk person was friendly, and it was right next to where I needed to be. Bed was fine. There was hair on the shower wall, several strands tangled together. And then after Id already started to dry off, I realized many long hairs (waaaayyyy longer than my buzz cut) stuck in the towel. Unfolding another towel I found that one the same. Gross!
Clean when you walked into the room you knew they scrubbed everything. the size of the room and furniture made it like a mini suite. Friendly staff made sure we have coffee maker etc... there are government bases near by and heard planes till around 10:00 then became quiet didn't cause a problem just beware
Comfortable, friendly staff, clean. No
The friendliness of the staff, and cleanliness of the rooms No
Nothing it was nasty. The front desk did nothing to make the situation not so bad. Stains everywhere. Flies in the room. Paying for non smoking but having to stay in smoking.
There were dead bugs on the beds, mold on the toilet, a weird smell to the room, stains of unknown origin on the carpet, and the shower looked like it hadn't been cleaned for a month. The beds were obviously very well used as they were bent out of shape.
I liked the rate - very cheap, but the rooms were clean and no problems whatsoever. Bed very comfortable. Only thing missing was coffee in the room - you had to go to the office and they ran out of creamer. Otherwise, it was fine. THe location was a lttle scary, but we had no problems. Would probably stay there again.
This guest did not leave comments about this hotel.
It's cozy, and quite Nothing wrong
Very easy to find, very clean and quiet, front desk staff was refreshingly polite and friendly and answered all my questions. The cable worked on all channels and the wifi was rather zippy, a rarity for hotel free wifi :-) Their sign from the main road is hard to read from a distance so I had to find the place by process of elimination vs. reading it from further up the street. May pose a problem for older visitors and people with less than ideal vision at night.
Location No comforter, no dishes, pots or pans, no cups. Was assigned a room that was uncleaned and still occupied.
Nice staff at night. Clean rooms. Bathroom cleaner left in the tube that my 2 year old touched and rude management.
Location was ideal for staying close to our Camp Murray jobsite.
Staff was cheerful, and eager to please. One of the best in recent memory. Was originally apprehensive about being in Korea part of town but it was peaceful and my original fears were unwarranted. I will definitely stay there again.
Everyone was very helpful and pleasant. We were not familiar with the area and they gave us directions to wherever we needed to go!
Staff team were nice None smoking area with smoking ash trays outside doors. Smokers would sit by our window. Smoke and snell would seep into our room.
They were able to move my reservation check in to earlier. Thanks Lakewood inn !! no coffee for maker in room
The beds we're very comfortable. They had hot water no matter what time of day or night. The one and only thing I had a complain about was how far away the ice machine was from my room.
I liked the room nice clean but not worth the headache and loss of $140... The staff was rude, no visitors, pet fee... They took $70 for a room i didnt use and $50 deposit because i had a guest... The staff did not inform me i couldnt get a refund on my room i didnt want...