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The only thing this hotel offered that met out expectation was the breakfast offered. The staff consistently offered a very good breakfast. Anything? There was barely anything that we liked! We were given a room originally that was totally unprepared. The hot tub wasn't working and had been on the fritz for 30 days. No towels by the swimming pool and not given any when we asked. Internet out!
Our room was very clean and comfortable. Breakfast was a disappointment. The area was clean and comfortable. The waffle iron needed a spray of oil or cleaning. The eggs where rubber and supplied a couple at a time. Four guests in the room, why the wait.
Very queit, good options for breakfast. Had no trouble booking or have the style of room we wanted was able to have ground level room. Button on hot tub was broken so jets did not work. Cold in the pool room.
Very pleasant checkin.pool was very nice. Hotel quiet Small pillows. Towel rack in bathroom was coming off wall but definitely not a deal breaker.
Did not stay since there was no power. Kept checking back, but to no avail.
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The room was clean, well stocked, had a fridge and microwave. Breakfast was awesome. The staff was friendly and helpful. The pool was open, the hot tub was a great temp. There was debree in the hot tub. Older hotel, which meant that there were only stairs at either end of the hotel for second floor access and our room was in the middle of the hotel.
HOTEL MANAGER AND FRONT DESK STAFF VERY NICE, GOOD ATTITUDE, CLEAN ROOM, BATHROOM CLEAN, BED VERY COMFORT EXCELLENT, FRIDGE, T.V., LIGHTS WERE NICE, EXCELLENT FREE HOT BREAKFAST. SWIMMING POOL AND SPA VERY NEAT AND WATER TEMPERATURE WARM AND NICE. PLENTY
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This guest did not leave comments about this hotel.
Felt right No
Didn't like the fact that the hotel was almost vacant and everyone was next to each other. Walls are paper tine so we can listen to next door tv or participate in conversation with the girls on the other side or get people to walk on our head all night...
Restaurant staff was very happy and upbeat. Very friendly. Air conditioner did not work. I kept setting it lower and lower, had to turn it to 61 before it kicked in. Wasn't' that hot out. I am not usually hot either. Also, very poor lighting. Would be nice if vanity had better lighting (for makeup). Had to pay for internet. Says it is free. That is a joke! Couldn't connect, so ended up paying $4.95 a day! Check in clerk didn't even say hello or thank you. I might has well been standing at an ATM! I have never been treated so coldly at a hotel. Was not busy, I was only one in lobby. Girl wasn't rude just typical millennial. Just asked me my name, and took info. I should have texted here maybe? LOL...geez. Use to be you said Thank You ( as in---Thank you that because you stayed here I have a job!). I am tired of having to accept zombie attitutes from millennials.
Cost of breakfast seemed a bit much.
Staff was friendly There was no refrigerator in the room
Nothing. I never stayed and received no refund. Called an 800 number and was denied. I never stayed because they didn't have any jacuzzi rooms left. Your site said whirlpool in room. They had none left, and Hampton said they could cancel on their end and apologized, but said I was on my own for a refund with you guys. I have booked Kayak rooms many times, and never had issues. Just threw $130 down the drain without a refund. If you can't rectify this I will be forced to never use your site.
Everything was Great As
Whenever we use the Flint airport (which often is cheaper than Detroit), we stay at the Hampton Inn. It's a fantastic place. In our most recent stay, we checked in at 10:40 p.m. and needed to go to the airport. The shuttle wasn't running at that time but one of the staff members got it and brought me to the airport, even though it would have extended past the end of his shift. Excellent service! It's often the most expensive place to stay in Flint. I'll pay the extra for the great experience, though.
Everything! Clean and friendly! and NO bedbugs!!!
Got a room upgrade for $10. Worth every penny and bed was unusually comfortable. Will hopefully get to stay again.
Nothing! The price we paid for the area we were in! The bed was hard as a rock and the pillows were like sleeping on none at all! The pool was an indoor pool that was ice cold! We traveled here for our Anniversary and didn't enjoy our time here at all!
We were very happy with how clean or room was. The only complaint I have is the pillows are horrible! !
The staff were nice enough and the breakfast was standard. The refrigerator and air conditioning in the room didn't work The room was hot and uncomfortable both were on the coolest setting and barely worked, the fitness room was in dangerous disrepair.
I like that there was an option to check in early Selection at breakfast could've been better
The hotel was clean with a pool. Front desk receptionist, Kimesha was very friendly and helpful about things I wanted to do and the locations. Cracker Barrel was right next door. Baymont serves a nice continental breakfast free. They really need to fix and repair their air conditioning units. The front lobby was really, really warm. The poor receptionist was sweating buckets in the long sleeve uniform shirt. In my room it was warm too. I had to unplug the unit let it reset and then come back on. It kinda cooled off after a while but by it being so warm, that delayed me going to sleep. I had work business in the morning. In the morning a few people at breakfast complained about the rooms warm. Wasn't just my room.
Location felt decently off the beaten path and safe, but close enough to both Flint and Flushing. Furniture was very nice and bed was comfortable. Room smelled a bit funny
Proximity to airport very good, Proximity to restaurants very good, Room size very good, Check-in very good, Bill-handling very good, In-room amenities (refrigerator, microwave, coffee pot, shampoo, conditioner, soap, number of towels) very good long hairs in tub, tub did not look clean, cover for fluorescent light in bathroom fell down of its own accord
The room was clean and the staff was extremely friendly and helpful!! The pool was working but the hot tub was broken. There were a lot of people smoking right outside the site entrance we used to get to our room and my brother in law was approached by a woman asking if he "needed any company for the night." She left once we informed the authorities were going to be called.
Good location Terribly smelly
the night staff (Drea) went out of her way to ensure my comfort. I was traveling because of a funeral that was out of state and her compassion blew me away. when i arrived back into MI my flight was delayed until 10 minutes prior to the last shuttle back to the hotel. she went out of her way to ensure i got to the hotel safely and that I had all the amenities necessary. I ran a resort for 5 years and i would have loved to have her on my staff. She truly cares about the guests and it shows! this hotel is in need of new carpet, drywall repair, tub and toilet replacements (all 3 rooms which i entered had leaking showers/tubs) couldn't stay in one room due to a noisy fridge, another room was missing the glass in the microwave. all rooms still smelled of cigarette smoke and michigan hasn't allowed smoking in hotel rooms in a long time. replacement of carpets would end this smokey smell. the eggs and sausage served at breakfast were awful (need a better quality precooked sausage and eggs).
1) Krystal - excellent desk manager 2) room size and cleanliness 3) access to swimming pool and exercise equipment 4) convenient to airport. 1) breakfast items running out regularly: sausage, egg patties, an hour or more before end of breakfast
location early church bellowing inconfernece room woke us up asked for late checkout. maid woke us up at 9am. told her we requested late checkout to let 2yo sleep from staying up late at funeral. She said I had to inform her directly. Really??? Took 35 minutes to check in with no line- front desk said computer system was down
We were very pleased with the bed & pillows. Very comfortable and clean...we loved the white sheet idea for the comforter - reassures the customer that it is very clean and has been washed.
stayed at this hotel after several bad experiences with other hotels in the area, everything is almost brand new from public areas to room, very friendly staff and security on premises one of the most important to me, rate is very reasonable
We were pleasantly surprised with these accomodations. The room was spacious, clean, and very comfortable. The location was exceptionally convenient for our business and easily accessible to restaurants and shopping areas.
Breakfast not served before 6:00. Some guests are working guests which must be on the job before lunch is served. Billed at government rate of $* government rate promised $*.
Room Not clean. Had to get Light Bulbs for the lamps. Should have gotten a discount a the least. VERY UNHAPPY
the hotel was nice and clean. It had good service and they were timely with my requests. The only thing that was a negative was the phones. They were a little annoying to figure out and mine were messed up as to the hardware itself. Other than that I was satisfied for the money.
My experience at this hotel was OK. The employees were very friendly. The only negative at the hotel was a sort of mouldy combined with a smoky smell in the room which was dedicated non smoking.Otherwise the continental breakfast was great and the shuttle service priceless.
The staff at this hotel really knows how to treat there guests. There breakfast bar hotess is #1 Keep it up...\nHotel looks as if it was just renovated. Beds are new and BEST night sleep in any hotel so far on them. \n
thank you for being the staff ever.
I really enjoyed my stay at this hotel. It was clean, the staff friendly, and they served both a complimentary dinner and breakfast the next morning. Tons of bang for your buck! The toiletries were yummy as well - smelled like pumpkin! :) Comfortable beds and soft and firm pillows to boot! RECOMMEND THIS HOTEL!!!
This a a newly renovated hotel. It is very nice inside, and the staff is friendly. It is clean and a nice place to stay. When I visit the area again I will make sure to stay in this hotel again.
Nice clean freshly remodeled hotel. The staff was friendly and helpful. The room was very clean, it looked new. The continental breakfast was typical for a hotel at this price, the tables were clean, the staff eager to please
Close to airport, Staff Friendly, Was not busy when we stayed. Toothbrush/toothpaste spatter (not ours) on bottom half of mirror, on back of bathroom door. 3 cups in bathroom - when I pulled one out there were ashes in between all of the cups.
Nothing at all Room was in terrible condition, window was broken, towels were extremely dirty
toilet not working well stains on towels
Manager and anyone working behind the desk was really helpful, when asked. The location is in a good spot. The center of shopping and food for flint, and about 15 drive form downtown. Major express way right across the way. Included a conventional breakfast that if you do not like, Starbucks and Bob Evan are a 3-5 min walk away. Wi-fi worked really well, Connecting took a bit or effort for my girlfriend, but mine was super easy. Over all for the price I did not complain, the rooms were clean enough and for staying 10 days it was a place to rest and keep our stuff. The staff wasn't mean, but not particularly nice or greeting. The hallways smell old and stale and were not very clean. The rooms had a constant old stale smell to it. We stayed in two rooms. The sheets were stained in the first room, and both room housed really dingy chair and ottoman. Staff cam in to tun the room and did not do a very good job. Towels we very dry and rough on skin.
Nothing The place was nasty, dead bugs everywhere you look. There were stain's on the bed that look like poop staines. We didn't stay.
The staff were again friendly on our second stay. The location was just off of I-75 and easy to get in aand out of. The facilities are dated and can use some touch up.
the first room they gave me wasn't even clean someone the room looked like someone was still in there. The pillows were stacked up against the headboard as if someone was sitting up in the bed prior to me coming in. second room on the 3rd floor was a ready but it didn't feel clean, the room needed a new door and there was trash in the hallway. I would not recommend this hotel to no one 1/2 star
Great and friendly staff, included breakfast. Room is pleasant and fairly spacious. Flat screen TV, fridge, microwave. It's probably the best place in the area to stay from my research, although options are extremely limited in Owosso. The bathroom was a bit grimy. Toilet stains, some soap scum still around. They provided two small bath soap bars, a lotion, and a shampoo/conditioner combo liquid. The bed was some sort of foam and extremely firm to the point of being uncomfortable to me personally. Also, there isn't central heating/cooling, and I visited in the dead of winter in January, making temperature control difficult. There is a wall unit that is excessively powerful even on a low setting, but no thermostat, making it necessary to keep turning it on and off to stay comfortable. Accommodations are certainly acceptable but a bit barebones. The room doesn't have the polish and quality one might expect from a resort hotel or major chain, but for short stays it's acceptable and probably your best (and perhaps only) option.
Clean but there were a few odd things. First thing I noticed was two holes in the bathtub enclosure. Apparently someone broke out the grab rail and they just left the enclosure with the holes from were it had been. It was centrally located and we had a very nice dinner nearby at a place called the Wrought Iron Grill. My garage is more soundproof than the room we had. I had to hear the neighbors television the entire night and anyone in the hallway sounded like they were standing next to my bed. The pool water was very murky and it the air was cold in the pool area even if you were dry, to the point where my wife and I chose not to go in the water. Frankly, I was disappointed for the amount of money the room cost.
The fact that they had a room available for relatively low cost There is no sound-proofing at all. I slept extremely poorly due to the noise from the road all night and into the morning. It was one of the least restful nights I've had due to outside noise.
Missed my connecting flight and priceline would not let me cancel this reservation, not fair business practice.
Location was great. Easy to find. Easy access to room. Parking well lite. 2 restaurants right next door. Within walking distance. And was very affordable
Nothing The room was disgusting I wouldn't even sleep under the sheets
Quiet atmosphere, no people walking around at night. Very nice staff. No
Nothing Dirty and noisy. Plumbing not good. Breakfast was limited to one powdered doughnut.!?!? Really
Convenience, location The room stunk like someone was smoking, even my change of clothes smell like the room. The shower curtain was not hanging from hooks, Heating system was old. Could not get a comfortable setting. Pillows were too samll. Not regular size at all.
Cheap. But you get what you pay for Bed bugs
Staff was friendly & very accommodating! They left a complimentary bottle of wine in our room on our wedding night! Rooms were updated & clean. Latest checkout time on Sunday is 11:30.
Accommodating staff. Long wait to check in. Dirty and worn rooms. No tv remote. Was suppose to include breakfast and ran out.
The water closet has a great pod shower. The room was very warm but no control for heat. Had to open a window that had an air conditioner that did not work. The floor was wet in front of the AC. The room was close to the front door and occasionally I could get a whiff of cigarette smoke through the open window. The beds were clean but not especially comfortable. We were passing through, so it was a place to stay for 1 night. I won't go there again.