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Just needed a bed and shower for the night and that's what you get. You get 2 premium movie channels (either shotime or HBO I can't remember) and a decent size tv. Easy access to downtown and major highways in the area. Had a slight issue with being charged twice but the lady at the desk was able to get it resolved hassle free and it was easy and pleasant resolution. Staff was extremely friendly and local so they gave me great suggestions for dining in the area. I cannot stress how pleasant and helpful everyone there was. Cleanliness could have been better. The rooms are kind of old but overall it wasn't that bad. I am writing this review a few weeks after the stay so I can't remember the specifics but overall it was good for the money and I would stay there again.
Fantastic for the price. Quiet, easy access. Very clean. It was perfect for us, as a stopover to Bar Harbor. Walkable to downtown for dinner/drinks. We would definitely stay again.
Clean room, including bathroom (good shower). Plenty of room. Friendly staff. Wireless internet. Most rooms on the first floor and plenty of parking. Access to adequate continental breakfast. Coffee at breakfast was not good. I would suggest they switch brands and have someone who is a coffee drinker demonstrate how to mix the right proportions.
Nice, clean hotel with spacious rooms and good amenities. Staff was very helpful and accommodating. Great location in Downtown Freeport with lots to do in walking distance. Beds could have been more comfortable. Breakfast not included.
Staff and facilities were all very good, location was excellent. Nothing stood out as bad, though the bed wasn't great. OK, but not great.
Friendly, helpful staff. Very nice, clean room.
Excellent location in Freeport only a few blocks away from Main street and the outlet stores but away from main street enough that it was quiet and not much traffic. Staff was friendly and helpful. Room was clean and spacious. Room service took a while but was quite apologetic. Breakfast was not included.
The inside was very clean and there were good areas to walk my dog. Rooms came with good fridge and microwave. Breakfast was included, location was convenient. Parking lot littered with empty liqueur bottles and half eaten fruit throughout the weekend. Maintenance staff did not speak English when I had a problem with my bathroom. Breakfast staff were rude and refused to leave waffle iron spray available to use.
It's location is perfect for my needs in that area! None
Comfortable beds Staff is very rude.
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It was much better than I thought it would be! The room was wonderful and the bed and pillows were extremely comfortable! I was pleasantly surprised. When they said enter through door 8 to get to your room, but there was no number signs on the doors.
Great location, clean room.
The bathroom vanity hadn't been cleaned, the outside lights shined in my room all night because the shades don't close, the heat hadn't been on so I walked in to a very cold room, someone opened my door in the morning while I was in the bathroom.
Really convenient to Freeport and the Interstate. Great, clean, no-frills place to stay. The hallway smelled of cigarette smoke, but the room was fine. Wish there had been more protein of some sort as part of the breakfast.
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It's certainly the nicest Super 8 I've stayed at. Updated Rooms. Cleanliness was bit of factor. Hairs on shower wall, blood smudge on toilet.
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Very comfortable room - individual fan/heating was perfect. Fabulous vintage restaurant next door to the hotel. Loved the fountain in the pond and the woods behind the hotel.
low traffic noise T.v. did not work
It was a beautiful location big lawn nice woods close to a good restaurant
Friendly staff, great price, very nice rooms No continental breakfast
Happy with pleasant staff, clean room and grab-n-go coffee in the lobby. Location by elevator meant drifting off to sleep and waking up to ding, ding, ding. . .
Superb, clean rooms and excellent and professional service. Parking
After a week of back country camping in Baxter and hiking mount katahdin, I could not wait to get here and I loved everything about this hotel! From the room to the staff there really isn't much they could improve on! I definitely will stay at a Hilton Garden Inn again and recommend it to my friends and family! Thank you again for such a lovely stay!!
Very nice hotel. Clean and Comfortable rooms.
The hotel is located on the bank of the river falls and convenient to Bates College. Free Wifi I booked the room based on photos & description of having a "view" of the falls. Upon arrival first room smelled like smoke, was dated, dark lighting and a handicap room, no view. Second room was better, but still no view as I booked this hotel specifically for that reason. When I told the clerk that she just said we don't have any view rooms. It was a Tuesday. They could've given us a room with a view especially after I showed her the description I based my booking on. Definitely not worth the $140 for a standard King room. Lighting was terrible, rooms were dated. Not worth the price tag.
Way too expensive
We both absolutely loved the bed. It was super comfortable, perfect amount of blankets, the pillows were great too! I loved the little details with the tv, the hbo guide of what was on as well as the channel lineup. Breakfast was also pretty perfect. I HATED the fact that there was no shades, just a see through curtain and another curtain that doesn't shut all the way. I felt the bathroom was a little too dirty for my taste. The guys at the desk were very nice and helpful but I felt that they were not dressed where I would think they worked there. Also, because I like details, I would have preferred a second garbage can and 2-ply toilet paper.
Staff was very friendly. Hotel was clean and grounds were well kept. Free breakfast was real good. Shower was great but a little tough to get into for us old guys. TV system card had not been updated so finding programs took some effort. The refrigerator was mediocre.
Really nothing Sheets were scratchy and uncomfortable, AC was loud and didn't work well, bathroom was dimly lit and lacked amenities, carpet was sticky. All together disgusting. Manager was a horrible person. Never again!
We took our 4 yr old grandson to the pool. He loved it and so did we. Comfortable & clean.
Nice room soft sheets quaint building well refurbished nice bartender
The sheets! Best of any hotel anywhere. Staff friendly and terrific! No. Loved it.
Wonderful, charming, inn. Stayed during thanksgiving. The staff were so friendly and made us feel at home. The room and common areas we immaculate and there was a warm fire going in each one. In the heart of Freeport. Highly recommend.
staff was friendly and helpful hot tub was not hot at all
Location, safety, lobby very homey and nice staff The bed was lop sided. I had to switch with my daughter because I felt I would roll off the bed. Room 118. Not really but I felt it while sleeping. Bathroom way too small.
The bed is very comfortable and the location was quiet from vehicle traffic noise. Everyone else must agree because it was booked solid. Nice location with easy, close access to LL Bean and nearby Freeport, Boothbay Harbor, City of Portland, and major highways. Will definitely stay there again.
The hotel was clean and comfortable. The staff were friendly with good local knowledge. We only stayed for 1 night but would recommend it for a longer stay.
Exactly as an Econo hotel is.
Very clean with exceptionally comfortable bed. There were more features than we needed (microwave and fridge). The coffee maker was the weakest link in the equation. But it was a short distance to a Dunkin Doughnuts, upon departure.
Location, continental breakfast, friendly staff, clean room It would have been nice to have a small table and 2 chairs outside the room to enjoy the outdoors. The hanging plants were drying up - looked uncared for and the parking lot outside our room had piles of discarded furniture, etc. It was an eyesore.
Location was great. Price was reasonable and it was clean. Great breakfast! Our room was located next to the back entrance door (RM 114). We could here everyone entering and leaving due to the door slamming. Made it difficult to fall asleep.
Value hotel compared with nearby Portland ME hotel
Our room was comfortable, easy to access and the location of the hotel is wonderful. I had to book through a discount agency - after calling the hotel twice to ask them to 'match' the discount rate. I would much rather deal with Hampton Inn!
The hotel was clean and comfortable. It would have been better if the breakfast was set up away from the lobby where people could sit down, instead one needed to stand or sit on a sofa. The name does not seem to fit the actual character of the rooms. There were also a lot of water marks as a result of water leaks. The entry to the hotel was blocked by huge delivery trucks that came from the nearby gas station.
Convenient location off hwy, Pool was in need of repair/concrete
Clean Price Location
They had a very nice breakfast, staff was very nice That I paid more for the room booking though Kayak than I would have if I booked the room directly through hotel. The section we stayed in was very run down and not very friendly to the eyes.
NOTHING,FILTHY,SMELLED,COLD,STAFF STEAL FROM GUESTS,WORST HOTEL IN TOWN! BEWARE FRAUD! CROOKS TRIED TO RIP ME OFF! I HAD TO GET MY CREDIT CARD COMPANY TO REVERSE THE CHARGES!
Proximity to family. Afterthought second tub placed next to bed. Tile floor was grimy. Christmas Eve, women's jeans went missing from dresser. Day after Christmas, earrings disappeared from bedside table. Spoke to manager of house keeping and his story appeared contradictory and misleading. He was the only one working on one of the days, though we heard sometimes his wife comes in to help. Hotel management was unhelpful. Owner, whom we were told lives on site, unreachable. When threatened with charges, the jeans miraculously turned up in the laundry the day after leaving. They agreed to ship them back. Sketchy. Go another 3 miles and stay at the Bed and Breakfast in New Gloucester.
Hotel looked great as we pulled in as it was decorated for Christmas. Vert nice, courteous staff. Clean rooms, great location. I would definitely stay there again.
Friendly staff, great price. Better value then most chain hotels. Best pillows in all of Maine. no complaints. stay one night, very satisfied.
Good value for the money. Full breakfast included. Close to restaurants. Clean, updated, free water, free breakfast, free parking. Breakfast would frequently run out.
Clean, convenient, beds very comfortable
Although the exterior has been updated, the rooms do need some work. But the staff was great and all was spotless. Decent breakfast.
Staff very friendly . They had a nice breakfast Noise between rooms a little loud however not terrible
staff dedication noise from the roads - both sides of hotel.
Close proximity to the outlets. Clean and comfortable. Nice little pool and hot tub. Adequate breakfast. Enjoyed the 24 hr. coffee, tea or hot chocolate in the lobby. No cookies.
The owners of this B&B are gems!!! Hotel employee were so warm and welcoming, it felt like you were a guest in their home as opposed to staying in a hotel! Breakfast was so delicious and hotel employee is quite the wiz in the kitch N/A
Helpful, knowledgeable staff at the front desk, easy check-in and check-out process form beginning to end. The price paid did not reflect the quality of the facilities. The ceiling in our room had a terrible patch job, there were large, dark stains on the carpeted areas, and all of the dishes, etc. that were in the room were very dirty.
We absolutely loved this hotel! From the very minute we checked in, the staff was welcoming, friendly, and informative. We had two rooms, both were wonderful! Loved them with the sitting area, bedroom and kitchen. Beautiful swivel TV for use wherever you were in the room. Bathroom was very clean with huge walk-in shower! Plus a delicious continental breakfast! Just loved it and would definitely come back. Thank you! Everything was great, and with this perfect stay I would hate to leave any negative remarks, however the only one thing we were not satisfied with was the lack of water pressure in the shower. Like I said, overall, this hotel is FABULOUS!!!