The Freeport Hotel, Ascend Hotel Collection

Guests have highlighted the friendly and helpful staff, great location, clean and well-maintained facilities, and brand new comfortable beds as the best features of the hotel.

Common concerns include issues with cleanliness such as dirty rooms, unclean showers, and dirty hallways, as well as some noise disturbances and small room sizes.

Yes, guests have positively commented on the breakfast options, describing them as great for being continental and mentioning that the breakfast was delicious.

The hotel offers free parking, providing guests with convenient parking availability during their stay.

The high season for the hotel is in September, offering a great time to experience the hotel's convenient location and comfortable amenities.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests noted that March is the low season, which could be a great time to visit for those looking to avoid crowds and enjoy a quieter experience.

The hotel is conveniently located near various attractions, including the Maine Beer Company, Maine Distilleries, and the LL Bean Flagship Store, making it an ideal base for exploring the area.

Some guests mentioned that room cleaning was not done unless requested. If you prefer daily cleaning, it's advisable to request this service during your stay.

While some guests found the rooms to be comfortable, others mentioned that the rooms were on the smaller side. Consider this when selecting a room to ensure it meets your space requirements.

While the complimentary breakfast was praised by many, a few guests noted that certain items were not refilled promptly. It may be helpful to inquire about the breakfast options upon check-in.

Some guests reported noise issues, such as loud guest room doors and a generator near certain rooms. If you are sensitive to noise, it may be beneficial to request a room away from potential sources of disturbance.

A few guests experienced issues with hot water availability. It may be wise to verify this with the hotel staff, especially if consistent hot water is essential for your stay.

Guests appreciated the cleanliness of recently renovated rooms. If this is important to you, consider inquiring about the availability of renovated rooms during the booking process.

If you have specific needs, such as a ground-floor room or easy access to amenities, it's advisable to confirm these requests with the hotel in advance to ensure a comfortable stay.