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This was my first experience booking a B & B. I found it exceptionally comfortable, quiet and accommodating. I am totally sold on B & B's! Absolutely nothing!
The staff and innkeepers were very gracious. All of the grounds and building were beautifully maintained.
Large gaming area I reserved a room for my birthday the bouncer at the club was racist I am Caucasian and two of my friends who happen to be Hispanic were denied access to the club for shoes once inside I photographed 12 white people wearing sneakers. Totally unfair and will be filling a complaint with the better business burough
Nice comfortable rooms. Very friendly helpful staff. Wish there were more shops and more choices for food late at night.
EVERYTHING AS GOOD I WISH THERE WERE MORE STORES
Food is too expensive
The room was spacious and comfortable; however, the carpet had few red stains, which we showed management . The complimentary breakfast was great-- good coffee, scramble or hardboiled eggs, pasteries, yogurt, fruil juices, and cinnamon rolls. The cinnamon rolls were advertised as being excellent and they were. The bed was comfortable with good support and firm.
excellent stay. Front desk staff extremely professional and courteous. Hot breakfast exceeded expectations.On the day of departure, we left prior to breakfast being served. However, the front desk person fixed us a snack to take with us.Staff was extremely friendly and accomodating. Will definitely stay there on my next visit.
This hotel offers free hot and cold breakfast. They have free water, coffee, tea, and hot chocolate all day long. The rooms were impeccable. I thoroughly loved my sitting area with the couch and my big king-sized bed. They had an unbelievable amount of channels to watch. There were many places to easily walk to and go to eat. I would absolutely recommend this hotel. I found absolutely nothing wrong with it!
I stayed here for one night before a race and will not return. They hosted a large church group that was overrun with children around a 10:1 (child to adult) ratio. The kids overran the pool and were doing cannonballs, playing with balls and other toys, were loud and one even kept trying to touch me in an inappropriate place. The 'adults' supervising all of these children also flaunted the pool rules (no food, for instance) and were just as unruly as the children. The kids overran the gym area, sometimes 2-3 people per machine. When I told the staff, someone made motion to do something, but they were back at it within minutes. The group also kept knocking on doors and running up and down the halls during the night and the following morning. There were also people loitering in the parking lot listening to music after 10pm. The internet was also out for the entire night. The room itself was comfortable, complete with a fridge and microwave, two queen sized beds and very clean. When I reported to the staff the next day how unruly the group was throughout the night as well as reminded of my multiple complaints of their behavior in the pool/exercise room area, no apology was offered nor was there any attempt to even discuss it further. I will not return nor would I ever recommend the hotel to anyone else, which is saying a lot as I'm a priority club member. This is the only Holiday Inn where this has been a problem.
I must say, I stay at alot of HoIlday Inn Express' around the United States for business and this one in general was one of the nicest, cleanest, and unique Hoilday Inn Express'. The staff was more than helpful, the rooms were very clean and comfortable. I will probably back there for business again and I will make sure I book a room with them.
All hotels in this town are overpriced, in my opinion. This property offers the basic amenities plus an indoor pool. The free breakfast was ok. Bed mattress was not the most comfortable and is probably due for replacement. Front desk staff was friendly and helpful. Location is the best feature, convenient to downtown area and highway access. No restaurant on site, but within walking distance.
We often stay at the Holiday Inn when visiting in Easton. They have great service, and very nice rooms. It's also a newer hotel.
cookies upon arrival. Breakfast was awesome. There were hot eggs sausage and bacon. Everything was so clean. I would definitely stay here again!!!
We only live less than two hours away, but decided we wanted to do Dorney Park in two days and stay at a hotel for that true ''vacation'' experience. We wanted a place that was a great value and location and we were not disappointed!! We were able to park there the first day, even though check-in wasn't until 3pm. They have plenty of discount tickets to Dorney ($30 each rather than $40 at the gate) and you can literally walk across the street. It is a four lane highway, but traffic was surprisingly slow (because of two traffic lights that you can't see). My husband and my two children (ages 7 and 8) were able to cross safely many times. So besides saving the money on parking (at $10 a car!) we were actually closer than a lot of those spots in Dorney's own lot. It also gave us the freedom to go somewhere else for dinner (much cheaper than dinner in the park and more options) and rest and shower. There is a great Hibatchi place down the street as well as Fridays and Perkins and various fast food places. Ask the front desk for coupons - they are incredibly nice. And definitely try Ice Cream World next door - tons of unique flavors! The room was simple and clean with large HDTV, a good sized refrigerator, microwave and hair dryer. Towels were well stocked and there were all the little toiletries too. The beds were reasonably comfortable and the pillows even had labels of ''firm'' and ''soft'' for just the right mix. We didn't hear any noise from the other rooms or hallway. And the free breakfast was delicious with great variety. My whole family had a different breakfast and enjoyed it. Will definitely stay again!
Everything. Classy, clean and a great value. Top shelf place, in the middle of a quant little town.
Loved the charm and character of this old hotel. The room was lovely and spacious. The bathroom was very small but clean and updated. We dined in the dining room for dinner and breakfast which was wonderful. Used the small gym for a quick work out which was more than adequate. I would definitely return to this hotel if I needed to be in the area.
Walking distance to good restaurants and historical buildings. Bed was very comfortable. Staff was friendly. Room was very small for the price. I spent less for a NYC hotel at the same quality
This is a comfortable hotel in the middle of the Moravian district of Bethlehem. Nice shops, walking distance to many attractions. Don't overlook the ice cream in the gift shop! We'll be back.
Breakfast options Undergoing renovations, which is a good thing for this property because it feels a bit older (old carpet, smoky stairwells)
Room was spotless and there was a kitchenette.
This guest did not leave comments about this hotel.
The staff was very nice and knowledgeable about the area. The room was clean but smelled of chemicals, Kitchenette well stocked with dishes and refrigerator is huge for a hotel. Breakfast was excellent. Pool was clean and good temperature. The smell of cleaning chemicals was very strong on entering the room. The bed was not very comfortable. I hit my elbow multiple times on the bathroom vanity - bathroom setup was awkward.
The hotel's location was secluded, yet still was around a number of things, like stores, restaurants, & 2 shopping centers. The room was very nice, wasn't what I expected at all.
Friendliness of staff. Cleanliness of room
My daughter got injured on some glass terrible
Staff was 5 stars wh When they're constructions completed they'll have much better reviews overall
Close location to the airport and very convenient. Check in staff pleasant. Had to keep a window open because the odor was bad. The room smelled like animals and urine. The staff at the desk when checking in said that this was one of their good rooms.
The staff tried very hard to be accommodating with what they had to work with. Dirty carpet, throughout, phone didn't work, fan in bathroom didn't work covered in filth and mold, no alarm clock, no coffee pot. The excuse I got was that they are remodeling. My rate was reduced and the manager at the time said I should be happy with that. Well, I'm not happy, I was there because of a family emergency otherwise I would have left immediately!!!
Lovely woman at check-in I had a very refreshing shower......Where was the warm water?
The staffs were friendly. The bathroom was clean. No towels in the pool- had to walk to room soaking wet, where there were ONLY two towels! We found used water bottles under the bed, and my bed spread was ripped. The room's layout was very odd. We were two friends and a baby staying, and the beds were completely separated by the bathroom...just odd. They were out of coffee when we came to breakfast, and almost charged us because they forgot to give us our breakfast coupons. We heard loud arguing outside our window all night from 12-2. My baby couldn't sleep. UNACCEPTABLE!
Staff were friendly and professional in this older hotel in need of updating. Poor lighting, small room,coffee lukewarm and continental breakfast limited
They have a shuttle service from the airport. All staff was friendly and very helpful. We got in late and the front desk made excellent recommendations for dinner. Hotel was very clean and the breakfast buffet had something for everyone. Nice choices. Would stay there again.
Rooms were clean and comfortable. Bathrooms were clean and nice. The hotel bar did not open on Sunday.
Great locationn....not very comfortable nor clean Great locationn....not very comfortable nor clean
VERY nice exercise room! Pool area was lovely, but the water was too cold. Would be perfect if water was heated. The front desk girl on 7 June was VERY professional and nice. I had a very nice room. It was clean and the bed was comfy. Nice location. The fact that there was very little hot water for bathing. The temperature of the hot water was only enough to make the water luke-warm. Do you have any idea how annoying that is to have driven HOURS and look forward to soaking in a hot bath with some relaxing music, only to find water that is too cold to sit in for more than 5 minutes? I complained and nothing was done. I was there for more than one night. Also your slippery tub is a lawsuit waiting to happen. I did not fall, but I almost did! Did not like that your TV cable provider does not have an onscreen TV guide so I not only know what the channels are, but what is playing!!! I did not know that there was an in-house restaurant where I could have ordered food because I just didn't notice the menu that was placed on the desk. I didn't sit at the desk, so I didn't realize what that was. Breakfast was too limited and laden with carbs and not enough protein. There was a noisy nightclub there. That didn't bother me, but not seeing any security around did.
There was a used towel on the sink and the room did not look like it had been thoroughly cleaned. There weren't even decent pillows.
Rate for king size bed was under $100/night. Quiet. Even though the room is non-smoking now, it and hallways still reek of cigarette smoke.
Once inside the room it was like any medium priced hotel room: 2 beds, flatscreen TV, mini fridge, microwave. It was very clean considering... I felt like it was a hooker hotel complete with drug addicts and pimps outside the front door and even in the lobby. it was very sketchy. We were only 3 blocks from the Crayola Factory but this was no place I would ever bring a young family. Even the staff seemed "strung out".
Price Location Breakfast Room needs repair/upgrades
Given the great location, it's surprising just how bad this hotel was. Left early because it was literally uncomfortable to be there. Avoid this hotel.
during my visit i encountered a very dirty bathroom, so dirty i wore my flip flops in the shower! it also was very stuffy air quality; i also had requested a smoking room and did not recieve one. not sure if ill ever stay there again, unless desperate changes are made.
Staff was friendly. Rooms was smelly and dark, fuzzynes on TV screen, only two available outlate to plug in tables, PC, phones... Etc.
Excellent amenities for traveling family.
The staff were very accommodating. The hotel is located near a lot of fun places and restaurants. We walked everywhere and was provided a shuttle to and from Sands.
Great hotel. Good value. Excellent location with free parking. All good
Everything. I never feel out these surveys but you guys need to know that you got that place right. Didn't stay long enough
Great hotel, great location and great staff. We stayed for musikfest and it was perfect. There are no vending machines so if you want to buy a snack or a drink you need to use their food/bar area which they greatly overcharge. $2.50 for a soda???
We chose this hotel because of its location for Musikfest. Everything was good, the rooms were nice, the staff was accommodating and the location was perfect. nothing
Great services. Clean large room. Decent breakfast. The parking deck came in handy when the 2016 blizzard blew through. Neat town with shops and restaurants within walking distance. No bathtub.
The room was great.
Every single employee with whom I interacted Not enough money spent on cleanliness.
Inside and outside access to our room All facilities of hotel, including our room were run-down. In our room the light was missing a lamp shade. We only received room service the last evening we were there. There were not enough towels. The room next to us was very loud the first night/morning. The included breakfast was mediocre.
The free breakfast was a very good for the value of the hotel. The room seemed fine at first glance. Once we got ready for bed we realized that one of the beds was filled with sand. Even the pillowcases were covered in it. No one we were travelling with has been near sand all summer. The bedsheets were clearly NOT changed between customers. When I opened the curtains in the morning I found a disgusting smear of something. It was at a perfect height where a child could reach when they are on top of the a/c unit. Since we realized the sand issue after dinner when we were getting ready for bed, there were no housekeepers and it took at least 20 minutes for someone to come correct what was an egregious and disgusting issue caused by hotel staff negligence. I cannot recommend a hotel that could overlook something as basic as changing bedsheets, let alone windexing the windows. The cherry on top was the mysterious $131 charge posted to my account several days after my stay. As if my letting the unchanged bedsheets go without a fuss wasn't a favor, they decide to add mysterious charges to my account. Called the hotel twice and have only been able to reach the manager's voicemail. My only hope is that he's supervising housekeeping.
Hotel staff very unfriendly
There was nothing special about this stay. It was close to what I wanted to see in the area. I would like to have the room seem fresher in smells...kind of a old smell. But for one night was OK! Nothing fancy!
Bed was comfortable, but smelled like cigarettes They said I booked a smoking room, but I said if I did it was a hugh mistake. I asked if i could switch rooms i would pay more or except a smaller room. they said they were booked. So as soon as the elevator door opened on the 4 th floor it was like Bar. Got to the room and it smelled like smoke and old. Towels, bedding our clothes and when i got home I threw away my duffel bag. Never stay there again.
The internet would not connect and I had to take a cold shower there was something wrong with shower tried waiting 20 mins for water to get hot took a video for it not getting hot. When reported it they said they would have maintenance look at it and call me no one call I had to call back 2 days later to find out if they where going to give refund they tried to say there was nothing wrong the couldn't switch me because they had no room so there for was not able to take shower
I was in town to care for my elderly mother who lives nearby; every night when I came in, the sweet boy at the front desk would ask, "How's your mom?" Housekeeping left me a sweet note every day. Entire hotel nice & clean! I would happily stay here again. Wished I'd brought my pillow from home! Bed was super comfortable, but pillows were past their prime.
Friendly Outgoing Staff Nice clean facilities Plenty of parking
Good location. Staff is very nice. They need free coffee n the lobby.
The hotel is clean and welcoming, greeted once walking in. The room was warm and smelled nice too. Overall, we will stay here again. The side conversations between employees. While waiting at the front desk for our room information, the Customer Service girl was talking to others in the backroom. Pretty rude and worse yet it was a loud conversation about sex. I know they were joking around but those talks should be kept low or at least away from earshot of guests.
I have stayed at many Hampton Inn's throughout the country and this stay was just as good as the others. I will always favor this chain above hotels with the same star rating, even if it's 10% more. The chlorine smell from the pool permeated the corridors surrounding it up to 50 feet away. The heater fan would not turn off at all, even when the temperature was reached. It was very noisy and disturbed my sleep a bit.
The room was spacious, the beds were quite comfortable and we loved the fireplace. My daughters loved the extra television and we took advantage of the kitchenette also! We will definitely stay here again. The staff was friendly and helpful. AND there were COOKIES!
Very little Location The bed was terrible. The bath tub was terrible
Loved the lemon water in front, breakfast was good (better than most free breakfast, rooms were great, I like the plastic wrapped cups rather than glasses. The view in front of the hotel of sorbet park is cool. Especially at night time when everything is all lit up. The attached restaurant was good also, and not too expensive. I also like the surrounding neighborhood. Grocery store and other restaurants very close. Overall I would stay here again.
Room was nice and clean, easy check in and check out N/A
Friendly staff The breakfast was terribly cooked. Eggs were over cooked in The microwave. I've had better breakfast and other hotels. ,The breakfast was terribly cooked. Eggs were over cooked in
Nothing This was the dirtiest hotel I have ever been in - a nonsmoking room reeked like smoke the bathtub drain clogged with hair nasty nasty - for $200 a night I expected better they were sold out and would not refund our money so we were stuck in a disgusting room - do not recommend this hotel
Location and room size Front Desk staff had limited k ow ledge of taxi/public transport/options avaliable. e.g. Uber was never mentioned as an option
Price Shooters Bar
clean, reasonable price disappointed that the staff offered limited options, concern or compensation with a dog barking 3 hours in the early morning
No hot water. No 9ne told us at registration. Water eventually got fixed by late end of day
The rooms were clean, comfortable. There was a restaurant & Bar downs stairs, which was perfect for the night. They even has a comedian in another area, we were tired and didn't make the show, but heard it was a great time. M & R Carroll
Location Room wasnt very clean found empty beer bottles in room
We have family in Coplay and the location is perfect. It wasn't Hilton or Marriott posh but very clean. The staff was very helpful and friendly. The beds are extremely comfortable.
the room was very nice and the amenities were great. The only trouble was the king-sized bed was at least 4 feet high. I had to drag a chair over to get my 5 foot self up on it. once up I was ver comfortable. i'd definitely stay here again. they have a pool and exercise room if you are so inclined.
Professional and friendly staff. Great rooms.
Everything you would expect from a good suite. Room was clean bed was comfortable. Nice stay
The Whirlpool. I did not like the fact that I left my cell phone charger in the two bedroom suite. It took a long time to verify that it was found and I am still awaiting the hotel to mail it back to me.
We loved our stay at this hotel. It was one of 11 we booked for a little trip across America. Our only regret is that we only stayed for a short time. Fantastic hotel with good facilities and friendly staff and we would go back their again Nothing at all
Location. Breakfast was good. Spacious room. Nothing.
Really nice bed. Big, comfy room. Huge shower. And I was happily surprised when I realized they offer both free breakfast and free dinner. And they have 4 different coffees in the lobby, served 24/7.
Beautiful place and great room. And when I arrived a little late (I was the last guest, arriving around 9:30), the manager greeted me with a big (not overdone) welcome. 'You must be .....? So happy to see you!' I only wish I had time for breakfast in the morning.
Clean, good bedding and amazing breakfast service.
Sayre Mansion provided the sense of living elegantly. Our room was stylish and enjoyable just for our relaxation. Breakfast was served in a very nicely furnished room (entrÃ©e orders taken and other items self-served).
Staff excellent. Innkeeper a bit 'cool.'
The staff was very friendly. The breakfast was amazing. The room was quiet and comfortable. The bed was very soft. Just a personal preference.
Wonderful historic B&B house in excellent condition. Room was very clean with very comfortable bed. Excellent breakfast was included. Booking couldn't have been easier. Nothing we didn't like.
The staff were very pleasant! Enjoyed the morning breakfasts! Tuesday night there was a regional storm scattered pour outage. The staff were helpful and great! Thank-you no
This guest did not leave comments about this hotel.
We stayed in room 20 which was formerly a part of the mansion library. The ceiling was ornate Italian Renaissance in design. The room was very large with windows looked out over the city. The breakfast was great as was the service. The location is on a hill overlooking a very busy road.
This guest did not leave comments about this hotel.
It was only for 2 days, but we had an awesome experience. As soon as we checked in, Adriana (I hope that's her name) was exceptional, advising us and catering to all our needs, even things we forgot about. My wife, who is hard to impress, commented how great she was. The hotel is clean and accommodating. Very short walking distances to 3 restaurants as well as the one on site. I would advise all my Spartan race brothers and sisters to stay here for your next race, was a quick 25 min ride from Palmerton. Thanks again for the great service! N/A