Guest reviews
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Overall Rating
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8.9 "Location is great."7.8 "
Great parking , according to 78%." 8.6 "86%liked the proximity to shopping ." 9.2 "Easily accessible by car , said 92%." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
7.8 "Good service."8.0 "80% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 7.1 "Housekeeping was great , according to 71%." 7.0 "70% werehappy with the room service ." -
6.4 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." 6.7 "Only 67% thought theshower was ok ." -
5.7 "Average value."
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5.7 "Internet is average."
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5.6 "Food is average."
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4.8 "Breakfast is below average."4.5 "55% said the
breakfast was too expensive ." -
4.4 "Vibe wasn't good."1.5 "85%
criticized the unstylish hotel ."
Overall Rating
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8.9 "Location is great."
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7.2 "Good service."7.6 "76% found the
staff to be very friendly ." -
7.0 "High comfort."
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6.7 "Average cleanliness."
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6.3 "Rooms are ok."
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5.7 "Food is average."
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5.4 "Average value."
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5.1 "Breakfast is mediocre."
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4.2 "Vibe wasn't good."
Overall Rating
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8.9 "Location is great."
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8.0 "Great service."8.1 "81% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." -
6.3 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 5.0 "For only 50%, thebathroom was ok ." -
5.9 "Average value."5.0 "
Breakfast prices were ok , according to 50%." -
5.5 "Food is average."
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5.0 "Breakfast is mediocre."5.0 "
Breakfast prices were ok , according to 50%." -
4.1 "Vibe wasn't good."
Overall Rating
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8.7 "Location is great."
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7.7 "Good service."7.7 "77% found the
staff to be very friendly ." -
7.2 "High comfort."
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6.9 "Average cleanliness."
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6.1 "Rooms are ok."
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4.4 "Vibe wasn't good."
Overall Rating
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9.1 "Terrific location."
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8.0 "Great service."8.3 "83% found the
staff to be very friendly ." -
7.1 "High comfort."8.7 "87% said the
beds were comfortable ." -
6.9 "Average cleanliness."
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6.1 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
Room was a good size. 1) My stay at this room was a gift, but that gift was undermined by the fact that the hotel was unwilling to charge the gifter's credit card. So I payed for my gift; great start. 2) I arrived a little after 11pm, from a transcontinental flight. The kitchen was closed, which is fine, but I really wanted a hot meal. Instead, I ordered terrible pizza, based on staff recommendation. Like California bad. When I asked what other travelers did, the woman at the front desk said, "maybe arrive a little earlier next time." Thanks I'll just tell the pilot to fly faster. 3) I tried to order a beer at 11:58, but was informed that the bar was closing. Ok, is there some place I could buy a six pack? Maybe a corner store? "You must be from the south! That's the only place they have beers in convenience stores." Is it? Has this guy been across the river? Was this comment necessary? Note that no solutions were presented here. All I want is a hot meal and a drink. Meanwhile the whole lobby is filled with drunk people yelling. So I had the experience of being hungry, tired, treated poorly, and stone cold sober. 4) At one point I asked if there was a restaurant nearby and I was referred to an area out of walking distance. I explained that I was on foot, but was referred to the same area without additional explanation. Are you not listening? Or is there a secret shuttle service? Please just help me find food. There was nothing at Newark airport. Why is this happening. In the end, I waited an hour for terrible pizza and bribed the delivery woman to bring cold beers. It was the best service I experienced all day. Side note: room needed carpentry work done - nails were sticking out of a portion of carpet that refused to lie flat.
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7.7review from
Staff, cleanliness, comfort. Inconvenient location.
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10.0review from
We liked everything about this hotel! The room was very nice, staff was very helpful! Thank you!!!
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8.0review from
Very clean
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6.5review from
pool no complimentary coffee, breakfast
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6.7review from
the Bed was very soft and comfertable nothing
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7.7review from
The rooms were well appointed an comfortable, particularly the bedding. High quality, luxurious, very relaxing.
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7.6review from
The hotel is a very good alternative to staying in New York. It is only about 5 min away from the Washington Bridge. The room was spacious, very clean, with all the amenities. The staff was incredibly helpful and nice. The heating system might be considered loud by some. We bypassed the problem by warming the room in the evening for 20min and turning off the heat overnight. // It would be great if the hotel offered a shuttle service to an MTA service to NY. There is a bus route nearby but that's not a great option in cold weather.
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7.7review from
Staff, cleanliness, comfort. Inconvenient location.
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6.7review from
the Bed was very soft and comfertable nothing
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7.7review from
The rooms were well appointed an comfortable, particularly the bedding. High quality, luxurious, very relaxing.
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7.6review from
The hotel is a very good alternative to staying in New York. It is only about 5 min away from the Washington Bridge. The room was spacious, very clean, with all the amenities. The staff was incredibly helpful and nice. The heating system might be considered loud by some. We bypassed the problem by warming the room in the evening for 20min and turning off the heat overnight. // It would be great if the hotel offered a shuttle service to an MTA service to NY. There is a bus route nearby but that's not a great option in cold weather.
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4.0review from
Room was a good size. 1) My stay at this room was a gift, but that gift was undermined by the fact that the hotel was unwilling to charge the gifter's credit card. So I payed for my gift; great start. 2) I arrived a little after 11pm, from a transcontinental flight. The kitchen was closed, which is fine, but I really wanted a hot meal. Instead, I ordered terrible pizza, based on staff recommendation. Like California bad. When I asked what other travelers did, the woman at the front desk said, "maybe arrive a little earlier next time." Thanks I'll just tell the pilot to fly faster. 3) I tried to order a beer at 11:58, but was informed that the bar was closing. Ok, is there some place I could buy a six pack? Maybe a corner store? "You must be from the south! That's the only place they have beers in convenience stores." Is it? Has this guy been across the river? Was this comment necessary? Note that no solutions were presented here. All I want is a hot meal and a drink. Meanwhile the whole lobby is filled with drunk people yelling. So I had the experience of being hungry, tired, treated poorly, and stone cold sober. 4) At one point I asked if there was a restaurant nearby and I was referred to an area out of walking distance. I explained that I was on foot, but was referred to the same area without additional explanation. Are you not listening? Or is there a secret shuttle service? Please just help me find food. There was nothing at Newark airport. Why is this happening. In the end, I waited an hour for terrible pizza and bribed the delivery woman to bring cold beers. It was the best service I experienced all day. Side note: room needed carpentry work done - nails were sticking out of a portion of carpet that refused to lie flat.
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6.5review from
pool no complimentary coffee, breakfast
