Englewood Car Rentals

Cons: The inside of the windshield was very filmy and I had to thoroughly clean it myself to drive safely. I found a beer bottle under the drivers seat and empty soda bottle rolling around under the passenger seat. The exterior of the vehicle was spotless but these "leftovers" from the previous rental were concerning.

Cons: no mention if overnight key drop (there's none at that location), and attempted to call multiple times with no answer and no voice recording nor was the call forwarded to the general number. with no information on the website as to Labor Day hours. the customer service representative told me I was wrong and was not helpful. I could go on ...

Cons: Online I booked and paid for a luxury car; Lincoln MKX or comparable. I ended up with a Ford Escape because that's all they had. No one told me I was going to be downgraded. That was NOT what I saw online and paid for. I was running late and so there was no more time to go on and on about why I didn't get the car I wanted. They reduced my fee however, that was no the car I asked for.

Cons: Touch screen audio system didn't always respond so I couldn't adjust the radio using the screen.