Book Enterprise car rentals in Fishers

Reviews for Enterprise in Fishers

Recent reviews

Traveler rating

Excellent

44

Good

8

Okay

8

Mediocre

12

Poor

0

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car was greatgreat customer

car availablepick up and drop

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great servicecustomer service

staff was very helpfulgreat experience

great price

10.0

Staff were are fantastic. Great customer service experience.Reviewed Oct 3 2022

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10.0

Great service from the Castleton Enterprise team!Reviewed Sep 28 2022

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2.0

Arrived to see a sign on their door stating that the parking lot was going to be blacktopped that afternoon and customers wouldn't be able to leave our personal vehicles on the property. Confirmed this with the clerk inside, who shrugged at me when I asked where I was supposed to leave my car. "Sorry, but you won't be able to park it here". No provisions or alternate arrangements made, just "figure it out". Maybe I could have done that if I'd been called prior to arrival to let me know about the parking situation, but they didn't bother to do that. It's like they didn't even think it would be an issue. This isn't an airport location, so surely some percentage of their customers arrive in personal vehicles that they need to park. I ended having to cancel the reservation and take my own car on the trip; the very thing I was hoping to avoid by renting, as it has no AC or cruise control. Very poor service, and I won't be making another reservation here.Reviewed Sep 20 2022

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10.0

I had a wonderful experience! Will recommend them always!Reviewed May 31 2022

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2.0

First vehicle had no fuel, second vehicle I was given was apparently closed out in the system and had to wait a substantial time to leave with the car. Ended up leaving over and hour later than I should have with vehicle which disrupted my travelReviewed Nov 17 2021

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10.0

Professional staff. Clean car ready to go. As seamless a process as one could hope for. Great jobReviewed Aug 9 2021

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10.0

Great service!Reviewed Aug 4 2021

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10.0

Pros:Pick up and drop off were both super easy.Cons:I only wish the location was closer to my house. No big deal, though!Reviewed Feb 2 2021

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10.0

Pros:The staff was friendly. They didn't have what I requested so I got a free upgrade. Return was seamless and quick.Cons:The pick-up explanation felt a bit rushed. He was throwing a lot of add-ons and numbers at me and I didn't really get a chance to process everything. The insurance I bought before pick-up was not through Enterprise. Theirs is different. That needs to made more clear.Reviewed Jan 11 2021

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2.0

Cons:The check oil light came on in the very expensive premium SUV I rented. I had to exit and stop at a gas station to check the oil. The oil was not even touching the full tube. It took two quarts of oil at $10 to make it right. Not a big deal, but a minor inconvenience. I thought Enterprise would simply reimburse me the $20 and make it right - they didn’t! A very pretty move... We were told by the represent that the only the store manager could make that call and he would call us to discuss. They never did. Terrible customer service a real shame to lose a customer over $20...Reviewed Dec 3 2020

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3.6

Pros:Pick up was ridiculous then got stuck in a compact car even though we was okay with upgrading. Car was very dirty on the outside. Drop of was way easier of course. And the insurance don't waste your time buying it on kayak because they tell you it doesn't actually cover anything. Just ridiculousCons:Communication of detailsReviewed Nov 5 2020

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2.8

Cons:Pick up took forever. Car had hardly any gas in it when I picked it up. When I asked if I could drop off at airport you said you’d charge me $100 drop fee. I offered to pay $50 as a compromise but you said no way. Will not ever use enterprise again.Reviewed Oct 26 2020

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• Has the Enterprise rental car policy in Fishers changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Fishers?

  On average a rental car from Enterprise in Fishers costs $71 per day.

• What is the most popular rental car from Enterprise in Fishers?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Enterprise in Fishers.

• How many car rental locations does Enterprise have in Fishers?

  Enterprise has 2 rental locations in Fishers. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Indianapolis airport (IND)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes