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8.0
The car was great - a new minivan in excellent condition. We reserved a toddler car seat but then noticed in the reservation confirmation that “additional charges could apply.” I called to see how much they would be, since we could check a car seat for free on our flight, and was told that the charges for the car seat were “already included” in the rate that we had. But when we got to the Enterprise desk, we were told they were not and we had to pay an additional $35. This was rather annoying. The line at the airport was SUPER slow, and then it took a while for them to find the car seat and it took us an extra long time to get it attached since the hook locations in the mini van were not obvious. But, aside from that, everything went smoothly and we do recommend Enterprise as a company.Reviewed Apr 30 2023
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10.0
Counter staff were very helpful. Upgrade was super!! New car was very high tech. Would have been helpful to have owners guide to figure out how to operate some features. Otherwise the car was very fun to drive and very economical.Reviewed Mar 8 2023
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10.0
Pros:Staff was great Pick up and drop off was super easyReviewed Mar 24 2021
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10.0
Pros:Helpful staff, short lines for pickup and drop offCons:Maybe provide drop off instructionsReviewed Aug 18 2020
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8.0
Cons:Would have liked a better price.Reviewed Jun 30 2020
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2.0
Pros:Website worked well.Cons:Forms of payment acceptedReviewed May 16 2020
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8.4
Cons:Vehicle ran out of wiper fluid on the first day which made seeing difficult. Good experience otherwise.Reviewed May 22 2019
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10.0
Pros:Great serviceReviewed Jul 2 2018
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