Estero Hotels

Quality of suites. Great full breakfast. Firendliness of staff. The first night of our stay, we returned to room to find carlpet soaking wet below the desk. Called front desk to report problem. Maintenance man was there in less than 5 minutes, found the leak behind a plumbing panel. Went to fron desk and returned in less than 5 minutes with keys to a new room. Offered to help us move. Waited outside and then went in to solve the problem. A bit of inconvenience but problem resolved very quickly.

One big duvet on bed instead of multiple layers to adjust. Plumbing leak on first night, BUT see likes.

We stayed here before in May this year and enjoyed our stay. This time they were renovating all the rooms and we got one of the newly renovated King suites which was beautiful. All the hall and breakfast areas had new carpet and paint and still had lots more to be done over the next month. Lots of workers and noise going on in the public areas so be aware if this bothers you. You still get the free breakfast and happy hour drinks but things are moved around a little each day. We were out for most of the day plus we didn't hear any noise after 5 pm or so. We used this as a base for day trips to parks and nature areas of the Everglades And even a day to key largo. You're only a few minutes from I-75 and can bypass all the traffic on US 41 when going north or south. We enjoyed a big breakfast in the morning and the evening drinks when we got back from a day of sightseeing. A beautiful park with historical buildings is the Koreshan State Park located just about 10 minutes down the street. We found it very interesting and has beautiful grounds to explore.

Now for the reason of only a 4 star rating or less. During the renovations all of the room doors were removed and replaced after the room was done. The problem is they were not replaced properly on a lot of the rooms and don't close or lock properly. Be sure to check your door and make sure it closes and locks completely, ours did not. I reported this the day we checked in at the front desk and the lady made a note and said she would report it right away. Well it was not fixed. We came back to our room the 3rd day and sure enough when I tried the door handle it opened without unlocking it with my card. Someone had entered our room during the day and hadn't checked to see if it locked when they closed the door plus it was 4pm and our room was not touched by housecleaning. I immediately when down to the front desk and told them what happened. Luckily a construction boss was at the desk and he went up with me and checked the door and got some tools to fix it. He had it working perfectly in about 20 minutes. I thanked him and my wife and I checked our room to see if there was anything missing which there wasn't. The maid came by about 4:30 pm and we told her to skip cleaning the room so late and just give us some clean wash cloths and hand towels. She didn't speak a word of English and brought the wrong stuff. We tried to explain the best we could and finally she came back a second time with twice the amount we needed but we just took them and let it go. I have no problem with foreign workers but they need to at least understand the basic words to do their job. They don't have to speak fluent English but just enough to do their job correctly. This was the second time I Have had a problem at this hotel. The last time I started to check in May I was told they didn't have my reservation so I ended up taking a room I didn't want . I called booking .com and they corrected it and got me another room the next day like the one I reserved. I'm not sure who was at fault but it was corrected. I have a feeling the hotel is understaffed because of cost cuts and that's why things don't get done. A person can only do do so many things in 8 hours. Maybe the upper management should run the hotel for a week and see if everything goes smooth like they expect their workers to do??

Close to hospitals and doctors.

My wife being too ill to enjoy it!

Location to outlet mall

Paper thin walls, people coming in very late and made noise for several hours. Space under the door was to wide allowing sound and light into the room.

Well maintained property. Courteous staff excellent rooms.

The breakfast was very basic. For the money I would have expected more.

The pool was good size for short laps and it was clean. The restaurant was nice and the breakfast buffet was excellent. It was convenient to print my airline boarding passes in the business room and the free wifi was good. Overall most things were good and we are returning in August for another three night stay.

Our desk lamp had cobwebs. The fitness room has a treadmill with some unidentifiable buttons and the media function on the treadmill I used did not work; there is not a lot of room for floor exercises. There were no clean towels for use in the pool area when I finished my laps and I had to get to my room on the fifth floor dripping wet.

Nice facility.

I was locked out of my room twice. I made two separate reservations and told the individual at the front desk about both at check in However, I was locked out at 3:00 pm after the first night. I had to go back down to the front desk, four individuals deep and wait while my food got cold. Then it took the front desk person about 15 minutes to get me an updated room key to get back into my same room. Very very frustrated by that experience. Other small issues when checking in but nothing major. Was not offered my complementary water or breakfast as a Gold member. However, at check in the place was packed with a basketball tournament and lots of people were in line. Long lines maybe more staffing! Thanks for your time and efforts. Best regards, Joe Culligan

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The location is great.Our unit was very clean and had wonderful views.The balcony is such a plus. It added extra space as well as ambience for looking out over the water. We had only planned to stay for one night and extended our stay to 3 nights.

No

not really a pet friendly resot

The hotel was very nice, the room was immaculate and well furnished. The hotel was under renovation but that didn't bother me at all. Change requires some headaches!

Didn't include breakfast. Residence Inn next door was cheaper and included breakfast. It's 2015 and hotels that charge this much and don't include any breakfast are a joke.

The staff brought up an extra matress for the pullout bed, which was a nice gesture. The mattress was comfortable.

The breakfast was pretty bad. Everything was cold. Eggs were pretty horrible.

We loved the room layout of the king suite. Nice an open not boxed off like the other chain hotel we stayed in before. Had a full size fridge and small two burner stove and micro.even a dish washer too. The breakfast was great each day with plenty of cut fruit,oatmeal,yogurt,make your own waffles,toast ,pastries,plus fresh blueberries and blackberries for toppers. There was also a lite fare from 5-7pm Mon-Thursday. We stayed these 4 days and never had to go any where for meals except our lunches. The evening fare was enough for us each night. You have a soup and salad plus some nights rice and stir fry with chicken another was tacos and pulled pork. It's also all you care to eat so you won't starve.you know ahead I of time what's being served. You also have wine and beer for drinks. This is a great place to stay if you are on a budget. The entire staff at the hotel was great. The check in was quick and the servers at meal times always kept everything fresh and full. We really looked forward to not having to hunt for a place for our main meals everyday. The hotel was just the right size for us kind of cozy not a giant monstrosity with people always coming and going at all hours. They certainly had everything we needed fo our stay. We were very happy.

Really no negatives to think of. But I'm sure people will complain about everything just to be whining. We are easy to please people. We just want nice clean facilities it doesn't have to be fancy and Homewood Suites was this and more.

Modern, generally clean, good service, and a wonderfully comfortable bed.

The small details need better cleaning (doorjams, corners, etc.). I also think it is strange they have secure door locks to access their ice and soda machines.

This guest did not leave comments about this hotel.

The manager was super friendly and accommodating. Love the fact that they have chairs, coolers, sand toys if you aren't able to bring them. Pool area is big with great chairs and lounges. The room is huge & has a great kitchen. Easy access to the beach. All in all I would stay there again.

The only problem with the room was that the beds seemed old and sunk in the middle.

Good location and beach very close.

A bit noisy

Room set up, had full kitchen, view of harbor, patio with grill, walking distance to beach

Shower was a bit quirky to operate, no tub

The proximity to the beach Staff is pleasant Tiki Bar

No music after 8pm on Friday night or after 5pm on Saturday Outrigger really needs a bigger pool or a second one

Nice weather and location

The ice machines location

The room was dated and not what was advertised on the website. The majority of the the room detail and the picture on the website were of the hotel next door!

We were located on the 11th floor with a Gulf view. We were able to sight dolphin, manatee, heron, egret. The bonus was that there were at least 4 pairs of osprey nesting nearby who often put on a flying display for us.

No - despite the fact that 2 of the beach tiki umbrellas were burnt down by vandals on consecutive nights.

The tower block shown on the website is not the Lover's Key Beach Club, it is in fact the more expensive Lover's Key Resort which is next to the Flippers on the Bay Restaurant. Also full wi-fi is available not just in public areas as described. The club is well-maintained and clean. Access is secure and feels homely as a number of the apartments are residential. Check-in was quick and easy.

The beds were great, the staff was wonderful and everything was aesthetically pleasing. It was in a perfect location for what we were needing. I slept well, and I would stay again. I would just bring my own pillow.

The pillows were flat and the AC was insufficient size to properly cool the whole room. I would say it was about 77 degrees, cool enough without blankets but not ideal. Housekeeping has room for improvement, as the corners under the vanity had a collection of dirt and dust that didn't just happen overnight. The carpeting needs replaced, it feels almost 'sticky'.

The pool floor was filled with algae. This was a nice hotel 25 years ago. Also, breakfast wasn't included.

Needed a refund because I didn't stay there.

Sehr freundliches Personal. In jedem Zimmer ist eine Küche. Einen kleinen Hauseigenen "Supermarkt" ist an der Rezeption das war super! Dort sind kostenlos Waschmaschinen und Trockner zur Verfügung. Alles war sehr sauber.

Die Klimaanlage war sehr laut und man konnte kein Fenster öffnen

Great staff. Really nice breakfast. Newly refurbished and very clean.

everything except the elevator

This hotel really needs a second elevator.

Location

Rooms need a refresh, wear and tear of everyday use has the facility needing improvement compared to other Hampton Inns.

The hotel was an excellent short stay location convenient for visitors touring the Everglades and on route between southern Florida coastal resorts and Key West. If you were lucky you would see the hotels own resident Aligator in the adjacent lake!

Front desk called me at 10:45 pm asking me to switch rooms because they were gonna change the carpet on my floor the next morning. Breakfast provided barely had options for what to eat.

You have a wonderful staff and a very clean hotel

I couldn't find anything I disliked.

I really enjoyed my interactions with the staff.

The location related to where I needed to be for my trip. I was able to walk to the location from how close it was.

Facility is conveniently located near highway, restaurants all around the area. Facility is newer/ remodeld, good decor, comfortable and clean rooms

Hallways were being painted, not aware of staying in those conditions. Staff was inconsistent and not helpful when requesting late check-out.

The property was clean and well renovated.

The staff was quite rude and uncooperative. No early check in, no late check out, no extra pillows.. Asked for a quiet room and they gave us the loudest room in hotel - closest to the lobby adjacent to the elevator and housekeeping. They were not even willing or able to provide a receipt for the bill.

Nothing - was dirtiest, most run down and poorly ran motel I've ever stated out. GROSS!

Nothing to like....

Very noisy, bathrooms could be better

The lobby area is bright and inviting. A reception is held early evening with drinks and snacks. Coffee and tea available at all times. Breakfast was very good. Overall, hotel and rooms are well kept and clean.

Great place, great price, great location

Shuttle service was closed when my flight landed late, even though I called twice prior to my trip to be sure there would be transportation for me when I arrived.

We have stayed here a couple of times. It's always spotlessly clean and the staff is wonderful. We really enjoy the breakfast buffet too. They always have a very nice variety. Our son is in college near this hotel and we will definitely be staying there more.

The first time we stayed the water pressure in our room was terrible, but the hotel was so nice we decided to try it again and we were not disappointed.

Could not sleep feeling safe in our first floor room after discovering, at midnight, that our window behind curtain was open....and there was NO LOCK ON OUR OPEN FIRST FLOOR WINDOW!

Location was nice, as it was close to lots....

Its a very basic room. Very small bathroom, shower etc. On the noisy side..both room to room, and in room (ie ac noises, plumbing noises etc). TV was by todays standards....poor. Small, 480 res. poor picture even at that. Odd white stain on carpet (your guess would probably be correct). Power plugs simply fall out of outlets.

Nothing

The way the maneger talks to us,he also cancel my reservation. Horrible trate de todo us.

Location great, Cracker Barrel down the street Nice, clean room, full size refrigerator

Thin towel ... No wash clothes... No wifi

Close to the airportu

Breakfast was bad

Location and ease of access to airport.

Milly at front desk was terrible to deal with, I'll think twice before staying at another Marriot property.

My room had a great view, and I was close to the beach. I had lots of room to spread out and even invite friends over.

The ac in my living room didn't work at all, so that room was very hot. Both ac units were SO noisy! The rooms felt clammy. I wish there had been an onsite place to eat breakfast, but there were places nearby. It's just that the construction made it tough to get to places easily. One of the pools was not available, so we we couldn't find chairs near the operating pool.

This is the second time we stay at the Neptune and we LOVE it! It's very clean and bright in the rooms. Love having all the amenities of home with the living room and kitchen.. They do such a great job cleaning the place every day. The beach is AMAZING and the pools are too. The Plumeria tree was in bloom...what a bonus! Mmmmmm

Close to the airport and places to meet up with family and friends.

I was very happy with my stay at LaQuinta Inn & Suite Fort Myers. Very clean, very nice, good breakfast and friendly employees.

We passed 4 or 5 times to find the hotel, it was difficult to spot it. They told us that they were not allowed to put a sign on the road. AC was right beside the bed and it was very noisy. No fan in a bathroom which was unusual in a hotel.

My husband and I were in the area for the weekend. Good location for us. Also liked that there was a free breakfast and Wi-fi. We'd stay again.

We requested a quiet room. We didn't exactly get one. They put us at the end of a hall where there is door to the outside. It banged until quite late with guests going in and out. Thank God for earplugs!